I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Ver mais
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Veja o que dizem as avaliações
I visited Tileflair in Reading to look for kitchen floor tiles. I was approached by Alex who was extremely helpful, warm and friendly. Alex was extremely approachable and was great in explaining every... Ver mais
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
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We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Ver mais
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Detalhes da empresa
- Loja de azulejos
- Atacadista de Cerâmicas
- Loja de artigos para reforma residencial
- Loja de decoração de design de interiores
- Loja de Pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contato
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful sourcing replacement…
Really helpful sourcing replacement tiles for a floor laid 6 years previously. Lots of great advice about grouting and product to seal. The Exeter store has a great display of the most beautiful tiles I’ve seen.
Excellent service. Thank you
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Cath! We’re thrilled the Exeter team were able to help you track down replacement tiles after so many years. It’s wonderful to hear their advice on grouting and sealing was useful, and that you enjoyed exploring the showroom’s beautiful displays. We really appreciate your kind words.
Great customer service and product
Great customer service. Fabulous choice of tiles. Delivered efficiently.
4 de fevereiro de 2026
Resposta da Tileflair
Thanks so much for your review. We’re delighted you enjoyed the wide choice of tiles and that your order was delivered efficiently. It’s lovely to know the service met your expectations from start to finish.
Placed an order online
Placed an order online. Pick up was Reading not my preferred choice. Contacted customer service asked them to deliver to my preferred location Chandlers Ford. Delivered within a couple of days. Great service.
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Jayne! We’re really glad the team were able to arrange delivery to your preferred store so quickly. It’s great to hear the order process felt smooth and that everything reached you within just a couple of days. We appreciate you taking the time to share your experience.
Marcus was so friendly and helpful with…
Marcus was so friendly and helpful with our service requirements. He went above and beyond to help us fix a problem.
A much valued customer. Thank you.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you so much for your kind words. We’re delighted to hear how helpful and proactive Marcus was in resolving the issue for you. Going the extra mile is exactly what he’s known for. It’s wonderful to know his support made such a positive difference.
Thank you Tileflair in Reading
After finding out the tiles we had ordered and expecting delivery were out of stock, the staff in Reading went above and beyond to find an alternative and get delivered in time for our bathroom replacement.
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Nicola! We’re so pleased the Reading team were able to step in and turn things around after the stock issue. It’s great to hear they worked quickly to find the right alternative and ensure everything arrived in time for your bathroom installation. We truly appreciate your patience and your lovely feedback.
They couldn’t have been more helpful.
We were able to order samples of tiles to try in our house. These were free and were delivered quickly.
The staff in the shop were friendly and helpful. They gave us advice on grouting and trims.
26 de janeiro de 2026
Resposta da Tileflair
Thank you, Manda! We’re delighted to hear how helpful the experience was both online and during your visit to our Cribbs Causeway showroom. It’s great that the free samples arrived quickly and that the team could offer friendly guidance on grouting and trims. We’re so glad the support helped you feel confident in your choices.
Resposta da Tileflair
Thank you! We’re really pleased to hear you received great service once again. It’s wonderful to know Jack at our Cribbs Causeway showroom continues to make such a positive impression. We truly appreciate your loyalty and your kind feedback.
Warm welcome
As a Tile Flair customer, I appreciated the helpful after sales assistance received at the Cribbs Causeway showroom, when considering tiles for ex-UK property.
26 de janeiro de 2026
Resposta da Tileflair
Thank you for your kind review. We’re really pleased the Cribbs Causeway team were able to support you with helpful after‑sales guidance, especially for a property outside the UK. It’s great to know their advice made a positive difference as you finalised your tile choices. We appreciate you taking the time to share your experience.
Jason at Reading branch was amazing!
Jason at Reading branch was amazing!
Very professional, couldn't do enough for us. Very responsive to questions on WhatsApp too!
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Alyson! We’re thrilled to hear how well Jason looked after you at our Reading branch. His professionalism and responsiveness, both in store and over WhatsApp, are exactly the qualities we’re proud to offer. We’re so pleased your experience felt so well supported.
Excellent Customer Service
Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy refund when we had tiles left over. Superb communication and really great customer service. Thank you Aaron- you deserve a promotion!
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you so much for your wonderful review. We’re delighted to hear how smoothly everything was handled and that Aaron’s quick communication, replacements, and refund support made the experience stress‑free. His dedication to looking after customers shines through, and we’ll be sure to pass on your kind words. We really appreciate you taking the time to share this.
Beautifully packaged
Beautifully packaged. Delivered safely. Very generous samples delivered. All beautiful. Now I just need to make a decision.
Thank you
26 de janeiro de 2026
Resposta da Tileflair
Thank you, Marg! We’re so glad your samples arrived safely and beautifully packaged. It’s lovely to hear you found the selection generous and inspiring. Wishing you the best of luck choosing your favourite, and we’re here to help with your choice whenever you’re ready.
Great selection of tiles and great service…
Recently purchased tiles from the Reading branch for our downstairs loo. Great selection of tiles and the staff were helpful throughout the process, giving guidance and advice where needed, and when we had a few returns due to over ordering.
Really pleased with the outcome - love the tile colour.
Always our go to for tiles, would thoroughly recommend.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, KC! We’re thrilled to hear your experience at our Reading store was such a positive one. It’s wonderful that the team could guide you through your choices, support with returns, and help you find a tile colour you love. We’re so pleased you’re happy with the finished result and grateful to be your go‑to tile supplier.
I was really pleased with how easy it…
I was really pleased with how easy it was and how quick the tiles arrived. The packaging on the tiles was great! No breakages at all.
21 de janeiro de 2026
Resposta da Tileflair
Thanks, Jeremy! We’re delighted to hear how smooth the process felt and that your tiles arrived quickly and perfectly packaged. It’s great to know everything reached you safely with no breakages. We really appreciate your kind review.
Staff were very helpful.
19 de janeiro de 2026
Resposta da Tileflair
Thank you, Annette! It’s lovely to hear our team made a helpful impression during your order. We’re delighted the service felt supportive and straightforward. Your feedback means a lot to us.
Great company to deal with
Great company to deal with. Responded quickly to any queries and speedy delivery
7 de janeiro de 2026
Resposta da Tileflair
Thank you, Liz! We’re so pleased to hear your experience with our online team was such a positive one. It’s great to know your queries were answered quickly and that your order arrived without delay. We really appreciate you taking the time to share your feedback.
Resposta da Tileflair
Thanks, Marta. We’re delighted to hear our team made a helpful impression during your online order. It’s always lovely to know the service feels supportive and friendly. We really appreciate your review.
Resposta da Tileflair
Thank you, Teresa. We’re so pleased your samples reached you promptly and that the sizing was helpful for planning your project. It’s great to hear the process felt straightforward from your side. We appreciate you sharing your feedback and are here to help if you need any more support selecting the right tiles for your project.
Resposta da Tileflair
Thanks, Richard. We’re really glad your tiles arrived quickly and that the quality lived up to expectations. It’s great to know the online ordering experience worked well for you. We appreciate your positive review.
Excellent service from Tileflair
Excellent service from Tileflair, Hedge End branch. We were very well looked after by Mateusz.
We had a complete refit and design of our bathroom and when it came to wall tiles and flooring Mat was on hand (on definitely more than one occasion!) to help with any queries we had. He went above and beyond with our order and helped with my decision making with keeping in mind our budget and the design we wanted. We are more than happy with the finished product and the design of our bathroom. Thanks again Mat for your customer service! We will be using Tileflair again for our en-suite!
29 de setembro de 2025
Avaliação não solicitada
Resposta da Tileflair
Emma, thank you for such a fantastic review. We’re so pleased to hear how much support Mateusz & Mat provided throughout your bathroom refit — their patience, advice, and attention to detail really shine through. It’s wonderful that they helped you balance design, budget, and practicality to achieve a result you’re delighted with. We can’t wait to assist with your en‑suite when the time comes.
Marcus at branch TF5 was excellent
Marcus at branch TF5 was excellent! Helpful, knowledgeable and very efficient. Helped us choose the tiles and accessories and explained all we needed to know about the tiles from fixing to cleaning/maintenance. We will be back for tiles for further rooms.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Phili. We’re thrilled to hear how well Marcus looked after you at our Reading store. His knowledge and clear guidance on everything from tile choice to maintenance is something we’re incredibly proud of. It’s great to know you left feeling confident and inspired for future projects. We look forward to welcoming you back for the next room.
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