I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Ver mais
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Veja o que dizem as avaliações
I visited Tileflair in Reading to look for kitchen floor tiles. I was approached by Alex who was extremely helpful, warm and friendly. Alex was extremely approachable and was great in explaining every... Ver mais
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
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We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Ver mais
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Detalhes da empresa
- Loja de azulejos
- Atacadista de Cerâmicas
- Loja de artigos para reforma residencial
- Loja de decoração de design de interiores
- Loja de Pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contato
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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From the moment I enquired of tiles…
From the moment I enquired of tiles availability to collecting them the store person Jackie at store TF9 (Tileflair Chandlers Ford) was extremely friendly, polite and Professional. Nothing was too much trouble at all. Many thanks.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you so much for your lovely feedback. We’re delighted to hear Jackie at our Chandlers Ford store made the whole process smooth, friendly, and professional from start to finish. It’s wonderful to know her support helped everything go exactly as you needed. We really appreciate you taking the time to share your experience.
Saved The Day
We had the tile fitter here ready to start the bathroom and on opening the boxes, he noticed the floor tiles were a different colour than we actually ordered and didn't match the wall tiles.
We phoned our local Tileflair in Exeter and spoke to Riaan, who was very helpful and said he would look into it and call us back, as we had the tiler here waiting to do the job.
To cut it short, Riaan managed to source our tiles and within a short space of time say 20 -30 minutes, he was outside our property in his own car with the replacement tiles. He saved the day and was very polite and professional, else otherwise there would have been one unhappy tiler and one unhappy customer to deal with.
Thank you to Riaan and the team in the Exeter branch, your help was glady appreciated.. perhaps a van would be better suited to make heavy deliveries
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Tracey — what an incredible review to receive.
We’re absolutely delighted to hear how Riaan, our Exeter Store Manager, stepped in so quickly to keep your project on track. His decision to personally source and deliver the correct tiles within minutes is a fantastic example of the exceptional service we're proud to provide across all of our showrooms. We truly appreciate your kind words and your concern for Riaan's car!
the samples arrived quickly and well…
the samples arrived quickly and well packaged.
22 de dezembro de 2025
Resposta da Tileflair
Thanks so much, Claire. We’re really pleased your samples reached you quickly and in perfect condition. It’s wonderful to know the process felt smooth and reliable from your side. We appreciate your kind review.
Resposta da Tileflair
Thank you, Simon! We’re delighted to hear your experience at our Reading store was such a positive one. It’s great to know the team’s helpful approach stood out during your visit. We truly appreciate you taking the time to share your feedback.
A stress free process.
The process from start to finish was excellent. Having chosen the tiles for our bathroom conversion, Leah was brilliant at calculating the number needed, the colour best suited for the grouting, edging and shelving. A very stress free process.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thank you for your review, Philip. we’re so pleased to hear your bathroom project felt smooth and stress‑free from start to finish. Leah’s expertise in guiding you through quantities, colours, and finishing touches is exactly the kind of support we love to provide, and it’s wonderful to know her advice made the process easier. We truly appreciate your kind words and look forward to helping with future projects.
Matt and Shane were both very helpful…
Matt and Shane were both very helpful with providing me insight into my project and the relevant products that I need. It was good to understand the difference between cheap products and the reason why better products are worth the extra cost. Great support.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thank you, Alex. We’re thrilled to hear Matt and Shane were able to guide you through your project with such clarity and insight. It’s great that their advice helped highlight the value of choosing quality products and gave you confidence in your decisions. We’re grateful for your feedback and pleased the support you received made a real difference.
Prompt service
The website was easy to use and our samples were received promptly and well packaged. Thank you!
24 de novembro de 2025
Resposta da Tileflair
Thanks so much, Tracey. We’re delighted that you found the website simple to navigate and that your samples arrived quickly and securely. It’s wonderful to know the process felt smooth from start to finish. We really appreciate you taking the time to share your experience.
Mateusz at Hedge End was great!
Lovely showroom, clearly laid out. Mateusz was extremely helpful, friendly, knowledgable and funny! Made the experience easy and fun. Thank you.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thank you, Sarah. We’re so pleased to hear that Mateusz made your visit to Hedge End both enjoyable and informative. His friendly, knowledgeable approach is something we’re really proud of, and it’s great to know the showroom layout helped make things easy. We truly appreciate your kind words.
The tiles are fantastic quality and…
The tiles are fantastic quality and look exactly how we wanted. The customer service is also brilliant.
31 de outubro de 2025
Resposta da Tileflair
Thank you so much, Abbie! We’re delighted to hear the tiles are exactly what you envisioned and that our team’s customer service made the experience so positive. Your kind words mean a great deal to us, and we’re thrilled you’re enjoying the quality of your new tiles. We look forward to helping with any future projects you may have.
My tile samples have gone missing
I ordered some tile samples to collect in store on 31st of October had an email stating that they were on their way on 1st November. Went in to the store 8th November to see if they had an update or had the tiles which turns out they hadn’t received. The staff member I spoke to was surprised they weren’t yet in store she then found my order and wasn't sure what had happened I was then told to expect a call or email from a team in regard to this issue. It’s now 18th November and I am yet to hear anything. As it was only samples Im lucky that I have only lost a relatively small sum of money but does make me wary to put in a large order of tiles.
8 de novembro de 2025
Resposta da Tileflair
Thank you for taking the time to share your experience, Matthew. We’re sorry to hear about the confusion around your sample order and appreciate how frustrating that must have been.
I understand replacement samples have since been dispatched directly to you via DPD and signed for on 12th November, so we hope you now have these.
We’ve since updated our process to ensure store collections are handled more smoothly in future.
If there’s anything else we can help with, please contact us at hello@tileflair.co.uk. We’d love the opportunity to support your future tiling needs and demonstrate the high levels of customer service we strive for.
Recommend !
Easy online ordering , great communication, friendly staff on collection ! No issues
11 de novembro de 2025
Resposta da Tileflair
Thank you, Aine! We’re delighted the online ordering and collection process was smooth, with clear communication and friendly service. Your recommendation means a lot and we’re always here to help with your next project.
Great experience with Alex at the…
Great experience with Alex at the Cribbs Causeway branch ( order number 607137 )
Saw the tiles on line and needed some reassurance and help with measurements..Alex was brilliant showing us some alternative to consider and gave us the confidence we needed
16 de novembro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thanks so much, Lynne! We’re thrilled Alex could provide the reassurance and guidance you needed, from measurements to alternative options. It’s great to hear his support gave you confidence in your choice and we really appreciate your kind words.
Would be giving 6/5 if I could.
Great experience with Tileflair and Aaron in particular.
Was on a tight timeline and spoke Aaron to discuss delivery options. Gave honest advise that was there to support me. Once purchased was provided with updates about issue with availability. Again Aaron and the team were very honest and was so helpful.
Tiles were delivered when expected and I know that Aaron helped chase to make sure they arrived as soon as they could.
Tiles themselves are beautiful and exactly as pictured. Tiles are a bit more expensive than others but you are paying for quality and expert help. Will definitely recommend Tileflair and would use them again.
6 de novembro de 2025
Resposta da Tileflair
Thank you so much, Freya! We’re thrilled Aaron’s honest advice and hands-on support helped keep your project on track. It’s great to hear the delivery updates and extra effort made a difference and we’re delighted the tiles look just as beautiful as expected. Your recommendation means a lot, and we’d love to help again with your next project.
Helpful knowledgeable staff
We had a number of visits to the Reading branch (TF5) to decide on tiles for the kitchen and obtained a number of samples to help us colour match. Staff were very helpful during this process and also during the subsequent purchase of the tiles, trim, adhesive and grout and loading up the car.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thank you, Alan! We’re glad your visits to Reading were helpful throughout your kitchen project. The team will be thrilled to hear their support made a difference at every stage.
Great Service From Tile Flair Reading
So nice to come across staff who know their products and can offer sound practical advice without pressurising the customer just to make a sale.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thanks so much, Ian! We’re delighted the Reading team impressed with their product knowledge and practical advice. It’s great to hear the service felt supportive rather than sales-driven, and we really appreciate the feedback.
Samples are brilliant, as are the staff
The staff at the Hedge End staff were so helpful, offering advice with no pressure - which means I will go back to order. The samples arrived quickly and whilst they sadly ruled out my favourite due to a colour clash it saved me from buying the wrong tile. All in all a great browsing experience and I can’t wait to see the tiles on the wall.
27 de outubro de 2025
Resposta da Tileflair
Thank you, Michelle! We’re so pleased the Hedge End team made your browsing experience enjoyable and pressure-free. It’s great to hear the samples helped guide your decision, even if it meant ruling one out! We’d love to support you again when you’re ready to place your order.
The sample tiles turned up really…
The sample tiles turned up really quickly and were of good quality
27 de outubro de 2025
Resposta da Tileflair
Thank you, Phil! We’re so pleased your sample tiles arrived quickly and met expectations. If you need any further advice or support, we’re just a message away.
Great team at Swindon store
Great team at Swindon store. Wouldn't go any where else!
They help with tile choice / recommendations, quantities etc and ensure best delivery outcome for your project.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thanks so much! We’re proud to be your go-to tile store, and the Swindon team will be delighted to hear their advice and delivery support continue to hit the mark. We’re always here to help with your next project.
I recently visited TileFlair in Warmly
I recently visited TileFlair in Warmly. All I can say is wow. Fantastic store and location. Lee was so helpful in assisting and offering advice for my new kitchen tiles. Have already recommended them to a couple of friends!
29 de outubro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thank you, Jan! We’re thrilled Lee could offer such helpful guidance for your kitchen tiles, and we really appreciate the recommendations to friends. It’s great to hear the new Warmley store made a strong impression!
I popped into the new Warmley store as…
I popped into the new Warmley store as looking to tile our bathroom, the guys were great and know their stuff. Even though I havnt ordered any yet I will be definitely using them once we can decide what we want from there range
29 de outubro de 2025
Avaliação não solicitada
Resposta da Tileflair
Thanks so much, Richard! We’re glad the Warmley team made a great first impression and offered helpful advice for your bathroom project. When you’re ready to order, we’ll be here to support you every step of the way.
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