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Avaliado com 5 de um total de 5 estrelas

I have worked for Tinies for 6 weeks now! Katie and Sally have been super helpful and always great at replying for support or extra shifts . I would definitely recommend working for the team🫶

Avaliado com 5 de um total de 5 estrelas

Tinies 3 counties, Sally and Katie, are the most personable, yet professional, agency I have had the pleasure of working for. They understand my needs and help me to find the most suitable positio... Ver mais

Avaliado com 5 de um total de 5 estrelas

We organised a babysitting service at the Grove. Our babysitter Natalie was great, punctual and friendly. At my request as still breastfeeding, asked her to send a message whenever our baby woke up so... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Creche provided an excellent most needed service of taking good care of our kids while we attended the BSI Congress 2025. My little one settled in quickly as he enjoyed his time at the crèche and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Assistência Infantil
  2. Recrutamento
  3. Serviço de recrutamento

Escrito pela empresa

Since 1975, we’ve been supporting families by providing peace of mind for parents, offering career opportunities for dedicated childcarers, and ensuring nurseries have reliable staff. Together, we build stronger families.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

404 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(404)

42 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great place to work

I have worked with Tinies for over a year. The work they provide suits me to a tee! I love the flexibility of working one day or all month. I am an Early Years Teacher and would definitely recommend Tinies North West to anyone who works in early years. There is always a point of contact which is invaluable with the nature of the work. Very happy to be part of their team.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your kind review. We’re delighted to hear that you enjoy the flexibility and variety of work with our Agency!

It’s wonderful to know that you’ve felt supported by the Tinies North West team. We appreciate your recommendation and are so pleased to have you as part of the team.

Kind regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

Tip Top Tinies

I have been part of the North West and Yorkshire Tinies team since September. The team find me work whenever I want it. There is always support available to me. I'm not particularly tech savvy and they have been brilliantly patient and helpful. Their support makes me confident in my abilities to bring top quality care to the clients we work with.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely feedback. We’re delighted to hear that you’ve had such a positive experience with the Tinies North West and Yorkshire teams.

Supporting our workers is very important to us, so it’s wonderful to know you’ve felt encouraged and supported throughout your journey. We’re especially pleased that our team has helped build your confidence in delivering high-quality care to families.

Kind regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

We had tatyana this time round at our…

We had tatyana this time round at our annual trip to the grove - and she was fantastic with our 7 and 2 year old, we are so so impressed with the tinies and will continue to use them every time!

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you for your lovely feedback. We're so pleased to hear that Tatyana helped make your annual trip to The Grove even more enjoyable.

We really appreciate your continued trust in Tinies and look forward to supporting your family again on your next visit.

Kind regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

We recently used Tinies nanny service…

We recently used Tinies nanny service for our 18 month old daughter, Heather was so lovely and took great care of our little one. She made us feel very reassured and kept us updated throughout the day.

Thank you Tinies and Heather!

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with our nanny service.

We really appreciate you taking the time to share your feedback and hope we can support your family again in the future.

Warm regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

I was impressed by Tinies' prompt email…

I was impressed by Tinies' prompt email responses and their efficiency in organizing nannies. The nannies provided for the event were excellent, and I would surely suggest this agency to others.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your positive feedback! We’re thrilled to hear that our team’s prompt communication and the nannies provided for your event met your expectations.

It’s wonderful to know you felt well supported and confident in our service. We truly appreciate your recommendation. We look forward to helping you with any future events!

Warm regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

Loving and caring staff for our little one

My little one was cared for at the crèche services during the BSI conference in Liverpool. Our almost two year old is usually apprehensive of new places and people and I was frankly quite nervous, but Jean, Kieva and the team took so much care of her, making sure she was happy and comfortable, and engaging in activities. We received photos from each of the days and the many crafts received after the 4 days spent at the crèche were a testament of the many activities the littles were involved in. I was impressed with the amount of engaging and fun toys and activities which were set up, and I could see that the staff clearly loved their job. My little one talked for days afterwards of her new friends she made in Liverpool. Perhaps the only thing which could be better would be for staff to take lunch in turns so that to avoid a full closure of the crèche at noon - oftentimes that’s the nap time for babies and moving them could disturb their sleep and schedule. Secondly, facilities to store cold milk or food like a mini fridge, or to warm up food for littles like a bottle warmer and microwave could really help in serving the littles food. Otherwise all great!

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your thoughtful review! We’re absolutely delighted to hear that your little one felt happy, comfortable, and engaged during her time with us at the crèche provided during the BSI Congress 2025.

Jean, Kieva, and the wider Tinies North West team will be so pleased to read your kind words. They put a huge amount of care into helping children settle, planning engaging activities, and ensuring parents feel reassured throughout the day, so it’s lovely to know that came across.

We also truly appreciate your constructive feedback. These are valuable points, and we’ll be sure to share them internally as we continue to look for ways to improve the experience for both children and parents at future events.

Thank you again for trusting us with your little one and for your kind recommendation. We hope to welcome your family again in the future.

Warm regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

Great childcare

I have a four year old boy who I took with me at a conference, where Tinies provided the crèche service. My son absolutely loved it, he kept asking to go back.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely review! We’re delighted to hear that your son had such a great time at the crèche and was keen to go back—that’s always the best feedback we could hope for. 😊 We’re glad Tinies could help make your conference experience easier and enjoyable for both of you, and we hope to support your family again in the future.

Avaliado com 5 de um total de 5 estrelas

The Creche provided an excellent most…

The Creche provided an excellent most needed service of taking good care of our kids while we attended the BSI Congress 2025. My little one settled in quickly as he enjoyed his time at the crèche and all the activities there was. The Staff (Jean, Niamh, Kieva and Leigh) were marvellously caring and patient and we very much appreciate.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your wonderful review! We’re delighted to hear that the Crèche provided the support you needed during the BSI Congress 2025. It’s lovely to know your little one settled in so quickly and enjoyed the activities we had prepared.

Jean, Niamh, Kieva, and Leigh will be thrilled to hear your kind words. They take great pride in creating a safe, fun, and caring environment for every child, and your feedback means a great deal to the whole team.

We truly appreciate you taking the time to share your experience, and we hope to welcome your family again in the future!

Warm regards,
The Tinies Team

Avaliado com 5 de um total de 5 estrelas

Great team

The team of Kieva, Jean & Leigh & tinies north west is such a lovely team brilliant at engaging with children. My kids told me they loved the team and all the activities. It is such a lovely memory for them.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely review! We’re delighted to hear that your children enjoyed their time with us and had such positive things to say about the team and activities.

Kieva, Jean, and Leigh, along with the Tinies North West team will be thrilled to know they helped create such happy memories for your family. Engaging children and making their experience fun and memorable is always our top priority.

We truly appreciate you taking the time to share your feedback, and we hope to have the pleasure of supporting your family again in the future.

Warm regards,
The Tinies Team

Avaliado com 1 de um total de 5 estrelas

Very bad...as they under pay and…

Very bad...as they under pay and charges a lot!!
Do not join them...best advice

17 de julho de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Hi there,

Thank you for taking the time to share your feedback, we’re genuinely sorry to hear you’ve had a negative experience.

We’d appreciate the chance to look into this properly and understand what went wrong. If you’re willing, please contact us directly at info@tinies.com so we can support you further.

Thank you again for raising your concerns, we value your experience and would like to make this right.

Kind regards,
Tinies Head Office Team

Avaliado com 5 de um total de 5 estrelas

If you are looking for a fantastic…

If you are looking for a fantastic agency to work for, I highly recommend Tinies!

I have been working for Tinies Berkshire for 4 months so far and they are an excellent company to work for. My consultant Lucy Hobbs is amazing always going above and beyond 😊😊

I love the flexibility of agency work and I’m never put under any pressure if I’m not available. I would highly recommend Tinies Berkshire as an employer! 😊.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely review! 💙
We’re so pleased to hear you’re enjoying your experience with Tinies Berkshire and that Lucy has been such a great support. Flexibility and care for our team are really important to us, so it’s wonderful to know that’s coming through. We’re delighted to have you as part of the Tinies family!

Avaliado com 5 de um total de 5 estrelas

Great experience

Really great staff when our children attended an event in Yorkshire, they were really well cared for and there were lots of activities and toys.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you, Ann, for sharing your experience. We’re delighted to hear that your children were well cared for and enjoyed the activities at the Yorkshire event. Providing a safe and engaging environment is always our top priority, and it’s great to know our team delivered that for your family.

Avaliado com 5 de um total de 5 estrelas

Yorkshire Tinies - great service

Tinies in Yorkshire worked with us to put on an Early Years event. We had a cohort of children with SEND and the creche were very accommodating of individual needs and working with us for practical advice ahead of the event. I would highly recommend Georgina and her Yorkshire based team for your event.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much, Carla! We're thrilled to hear that our Yorkshire team, led by Georgina, provided such great support for your Early Years event. It’s wonderful to know the crèche team were able to accommodate individual needs and offer practical advice in the lead-up. We really appreciate your recommendation and kind words!

Avaliado com 5 de um total de 5 estrelas

It was very good

It was very good. The agency is very responsive.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you, Hannah! We're so pleased to hear you had a positive experience with Tinies and found our team responsive. We really appreciate you taking the time to share your feedback!

Avaliado com 5 de um total de 5 estrelas

Really well run agency

Really well run agency. It is very simple to operate and very helpful staff at hand if ever any issues. Would definitely recommend.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your kind feedback! 💙 We’re delighted to hear you’ve had such a positive experience with Tinies and found our team helpful and easy to work with. Your recommendation means a lot to us!

— The Tinies Team

Avaliado com 5 de um total de 5 estrelas

Supportive team of consultants from…

Supportive team of consultants from start to finish - they were always staying in touch, would answer any queries promptly and were polite to speak to. It was a pleasure working with Tinies Essex and Cambridge.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you for your lovely feedback! 💙 We’re so pleased to hear that our Essex and Cambridge teams provided such great support throughout your experience. We’ll be sure to share your kind words with the consultants — they’ll be thrilled to hear it!

— The Tinies Team

Avaliado com 1 de um total de 5 estrelas

Scammers AVOID AT ALL COSTS

On 11 August, I paid £60 for an enhanced DBS check. Instead, I was issued a basic DBS certificate due to an error on your side, which required me to resubmit my details. I complied promptly, but this process has since been subject to excessive delays, poor communication, and lack of clarity, with no final resolution to date.

I also experienced unprofessional conduct from a staff member, which is unacceptable in a professional setting. Most recently, I was told I must pay again due to a name error — a request I consider unfair, as the need to resubmit arose entirely because of your original mistake.

I promptly completed this on August 15th and confirmed submission. Since then, I have had to chase repeatedly for updates with little progress or clear communication.

Key Events
• August 18: I confirmed my resubmission was received (“I believe so”).
• September 5–11: I was asked for more documents and reference details, which I provided.
• September 17–19: I followed up after being told DBS results usually take up to four weeks.
• September 22: I contacted Chloe during Abbie’s annual leave and was told there was still no update. During this conversation, Chloe made an unprofessional and inappropriate remark:
“Shame, these little girls know how to spell their names though 🙂”
This was unnecessary, dismissive, and not appropriate in a professional setting.
• September 25: I was told my DBS would be tracked — yet there has still been no resolution.

Most recently, I was informed that I would need to pay again because my name was entered incorrectly. However, this issue arose only because the original DBS was processed incorrectly as basic instead of enhanced. Had Tinies and Zinc completed the correct type of DBS from the start, I would never have needed to re-enter my information, and this error would not have occurred.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you for taking the time to speak with Marc and for giving us the opportunity to listen to your feedback. We appreciate you sharing your experience and allowing us the chance to address your concerns directly.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Tinies were very quick to reply to my emails and get nannies arranged.

The nannies supplied at the event were very good. I would definitely recommend the agency

20 de setembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you so much for your lovely feedback! 🌟
We’re so pleased to hear that you found our service responsive and that the nannies supported your event so well. Recommendations mean the world to us, and we truly appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Professional and Communicative

Tinies was fantastic to work with, very responsive and professional. They were able to provide a creche for young children during our wedding, helping our guests enjoy the evening knowing their kids were so well looked after!

30 de agosto de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Thank you for sharing your feedback. We’re pleased to hear that our team was able to provide a professional and responsive service, ensuring your guests could enjoy your wedding with peace of mind. Supporting families with trusted childcare is at the heart of what we do, and we’re delighted we could contribute to your special occasion.

Avaliado com 1 de um total de 5 estrelas

Never use - zero reliability

We secured a nanny from this agency via Bright Horizons, which is a retained benefits provider via my husband’s workplace. While everything was booked and confirmed in advance, nobody showed up on the day and we were not offered any explanation or alternative. We had to chase for hours to get an answer and/or to be offered a solution. The situation was never remediated. Not only this is an utterly unacceptable situation but it also shows suboptimal management of a situation that should have been swiftly remediated given the fact that they are an agency with several registered carers. Never use if you want to have reliable services.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Tinies

Resposta da Tinies

Hi Nastasia,

We’re very sorry to read about your experience and completely understand how frustrating and unacceptable this must have felt. This is not the level of service we aim to provide.

To allow us to investigate this fully and understand what happened, please could you email us at info@tinies.com
with your booking details? Once we have this information, we can look into the situation and follow up with this.

Thank you for bringing this to our attention – we’d really like the opportunity to resolve this for you.

— The Tinies Team

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