They shipped the items in their toy boxes without any sort of protection or anything. Just slapped the label on the outside of the product box. Naturally, they arrived very damaged. Luckily the toys i... Ver mais
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Veja o que dizem as avaliações
From beginning to end really great. Delivered in timely manner. Ease of putting dollhouse together and it really is such nice quality Our grandchildren love it!! Thank you
The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it! The box arrived from the carrier open (the carrier's fault... Ver mais
I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Informações de contato
1370 Omalley Way, 91786, Upland, Estados Unidos
- customer_care@tinylandus.com
- tinylandus.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed an order today
Placed an order today. Had to change the address, I contacted customer service via email and received a response within minutes, problem solved! Can't wait for our granddaughter to receive her outdoor kitchen. Thanks again for your help!
Our granddaughter loved her dollhouse
Our granddaughter loved her dollhouse. Easy to put together
Perfect little gym
This was the perfect little gym for our granddaughter. So many things you can do with it. Very creative and fun for the little one.
As a proud new grandparent …
As a new grandparent having the data available for safety of the products and age appropriate, for children stated on website, was very high on my shopping list.
Tiny Land is a top notch store!
I can’t say enough about the great experience! From easy ordering, to fast shipping, to incredible quality, Tiny Land was top notch. I’ll absolutely be purchasing from them again!
Adorable
The toys were so cute and everyone loved them, especially my niece. Fast service and delivery.
It was easy to shop and my…
It was easy to shop and my granddaughter is very happy with her toys!
Thanks!
The delivery of the second part of my…
The delivery of the second part of my order was delayed over 10 days as a result of Tiny Land inadvertently returning the package without explaining this to me. The second part of the order was critical to the gift.
I love the train sets we purchased for…
I love the train sets we purchased for our grandsons.
Anne was amazing
Anne was amazing! She was always updating me on the progress of my shipment. She’s very helpful and timely with her responses. Tiny land has the best toys for little ones. I got the food play set for my son’s birthday and he absolutely loves it! I will definitely be coming back to order more.
Great Customer Service Experience!
Great Customer Service Experience!
Ivonne was so helpful, friendly, kind and professional and was able to provide me with a quick answer about a shipment (three items) that were to be delivered on different dates. I honestly can't believe how quickly they arrived (in just a matter of days from order placement). Excellent first time experience with this company. Thank you!
Good & honorable company
Great instruction manual and protective packaging. The 3 magnets were missing, and the company quickly sent them.
I love that our customers can order…
I love that our customers can order directly through our website! Love your products!
The refrigerator went together pretty…
The refrigerator went together pretty well, except for the bottom right corner split when I was screwing it together. I used a regular screwdriver, not a drill. The catches lined up evenly and so did screw holes. My grandkids will love it.
Elaine
Elaine, the customer service agent at Tiny Land was a wonderful, kind, sweet and efficient agent! She was seriously one of the nicest people I've ever dealt with online. She made my first time experience shopping at Tiny Land so wonderful, I wish more people were like her! Truly a caring person!
Chris was super helpful and went above…
Chris was super helpful and went above and beyond to have a replacement piece expedited to repair my toy kitchen. Great experience!
Great customer service
Great customer service. Super fast and professional.
Costumer service was on point!
Costumer service was on point!! Amazing
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