My original order arrived quickly and returns were easy (I bought the return insurance knowing there would likely be a need to exchange). I received my email that the return has now been refunded and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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My original order arrived quickly and returns were easy (I bought the return insurance knowing there would likely be a need to exchange). I received my email that the return has now been refunded and... Ver mais
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I love the rainbow shredder ski suit. I guess I had thought it would be like a jumpsuit how it fits, I bought a women’s large, the top half fits fine, but the bottom makes me look like I’m built like... Ver mais
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Great customer service. My order was lost in the mail. The customer service worked with me to get my polos before our annual golf outing.
A empresa respondeu
This is the third snowsuit I’ve purchased from Tipsy Elves. One for me, my mom, and my daughter AND we absolutely love them! The designs are adorable, and we always get compliments whenever we wear th... Ver mais
A empresa respondeu
Escrito pela empresa
Guaranteed delivery dates for your next event, party, trip, or holiday.
1041 Market Street #306, 92101, San Diego, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Products quality waa great. I needed to return a halloween costume and was only offered store credit instead of a refund.

Resposta da Tipsy Elves
Accurate description of item.
Fast delivery, and better than expected items!

Resposta da Tipsy Elves

Resposta da Tipsy Elves
Great costume. Sizes are unisex, order a size up for men.

Resposta da Tipsy Elves

Resposta da Tipsy Elves
Purchased an item. Decided to change my mind. Attempted to cancel within 5 hours of the initial order.
They advised that they can’t cancel it because the order is already “completely processed”.
They said to decline the delivery.
At this time, there was no shipping info generated for the order for another 8 days. How could the order be completely processed if they didn’t generate a label for another 8 days?

Resposta da Tipsy Elves
I ordered a tube man, zombie, leopard, and piñata this year. All were zip up one pieces. All of the costumes were fantastic and even though they’re not machine washable, I did wash them on delicate and hang them to dry. Hanging the tube man upside down helped his “hair” stay up. My 5 foot tall 80 lb son could wear the adult XS. My 4 foot tall 65 lb daughter wore a child’s 10. I do wish the piñata was a little stretchier. Where the ribbons were sewn on, the thread didn’t stretch. I was a volunteer at a school dance and had to get up and down from the ground a lot and could feel the tightness in those areas. I had to be careful not to pop stitches. Customer service was beyond amazing and shipping was extremely fast. If you’re looking for simple to put on, but nice costumes… these are it! The designs of other things are great too. I also loved the socks and earrings I bought to go along with my piñata costume.

Resposta da Tipsy Elves
Love this costume! Comfy and warm. Well made. Love the pockets with zippers. Cute tail!

Resposta da Tipsy Elves
They took care of a costume problem right away and without any questions!!!

Resposta da Tipsy Elves

Resposta da Tipsy Elves

Resposta da Tipsy Elves
Great products. Arrived on time and was exactly what I ordered and fit perfect.

Resposta da Tipsy Elves
The absolute best customer experience I've had in years.
My original costume arrived with an issue, but through a live chat I was able to have it addressed and resolved immediately. The service rep I interacted with was polite, to-the-point, and helpful. Ultimately they even had a replacement rush-shipped to me so that I could have it in time for Halloween. 10/10 satisfaction - couldn't be happier!

Resposta da Tipsy Elves
I'm very happy with my order. I ordered size S and it is a little bigger than expected. The overall hangs a bit but still very nice and good quality.

Resposta da Tipsy Elves
We loved our onesies but I believe the size chart should be taken with consideration. We went off of our height and the recommended size was way off, and was way too long.

Resposta da Tipsy Elves
Costume completely exceeded expectations. Delivery was fast and I was kept updated the whole way through.

Resposta da Tipsy Elves

Resposta da Tipsy Elves
Hi Tipsy. First off your customer service was amazing. Very responsive and quick to act. I’m very appreciative of that. Unfortunately the quality of the costumes that were ordered and reordered were not of quality. 90% of our costumes arrived inoperable/broken. We ordered four costumes that were light up skeletons. One of the costumes you were unable to resend due to it now being out of stock. So we ended up just wearing broken costumes that were partially lit up. I sent pictures over to your customer service department. And again, they were very fast to respond.

Resposta da Tipsy Elves
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