To Tuscany Avaliações 

We are currently staying at Villa San Michele near San Sano Tuscany. The villa is a beautiful old Tuscan stone house with fantastic gardens and lovely swimming pool all set in gloriously peaceful surroundings. However, the layout of the villa is not ideal. There is a large sitting/dining/study on the ground floor - everything else, bedrooms, kitchen and bathrooms are on the upper floor accessed via an exterior old stone staircase. It is not ideal to have a kitchen on the top floor as it means carting everything down 13 somewhat old stone steps (with only a wall to hold onto and no handrail - beware if you are a little infirm or elderly) if you want to eat outside. We miss being able to just walk outside with our food to an outdoor table. The kitchen itself seriously needs upgrading as it is not hygienic. The villa is dark, even taking into account the old historic Tuscan building and this is not helped by a lot of very dark furniture. Owners trying to stay true to the Tuscan feel but it needs brightening up a bit. The rather long access lane is described as a dirt track - in fact it is a seriously rocky track (and we come from a rural property at home with a very bumpy track). Much more suitable to a 4x4 or a vehicle with high ground clearance. A bit of a worry when you are trying to be careful with your hire car. Every other villa holiday we have had there has been a welcome pack with details about the house, emergency contact details, visitor book, general info about the area and local restaurants, info about what to if there is a power outage, when linen change happens etc. There is nothing here. There is a washing machine and pegs but no washing line or clothes drier. We have had to buy a clothes line and string it between two trees. Some cushions for the outside dining chairs would make outdoor dining more comfortable. So, a few tweaks could make it 4* or 5* although we would say it is not ideally suited for elderly or infirm visitors given the layout. The booking experience with To Tuscany was good but the description of the villa needs a bit more consideration.

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We had a wonderful week in Tuscany. The villa was beautiful, the food was delicious and the people who looked after us were absolutely delightful. A perfect pit stop from the hustle and bustle of London life, this little slice of heaven calms the soul and recharges the batteries ready for the rest of the year. Our kids loved the private pool, and the Italian cuisine never failed to impress. Packing some bug spray is a good idea, but other than that just kick back, relax and let the Tuscan countryside work its magic.

Flawless holiday. To Tuscany were very easy to deal with and always responsive. The Villa and surrounding area was stunning and our host Vasile couldn’t have been better!

We had such a wonderful time in Tuscany. The villa was everything we hoped for. The chef was excellent, highly recommend. Thank you To Tuscany

I cannot fault To Tuscany as a travel company they were extremely good. Although the villa was good and the best equipped place we have stayed in, there are a few things I would like to point out. Villa in a beautiful situation but quite remote long and windy roads, must have a car. Not very good if you have mobility issues outside to the pool very uneven due to being natural stone, plus the stone stairs upto the rooms. I can appreciate the age of the building but I think this needs to be pointed out. Although the villa is old and they are keeping the features it really needs decluttering they are spoiling the natural feeling of the building plus it is making it very dark. Less is more. I would like to stress To Tuscany are superb and very helpful I every way and would not hesitate to use them again. I have tried to get an email for the villa but do not have one.

Having used ToTuscany back in 2019, it was clear due to their seamless service and recomendations, we enjoyed a fabulously cosseted holiday that we still talk about today. Due to the pandemic we have cancelled two holidays with them and there have been no recriminations and we are planning using there services next year. This is a company who go the whole mile to provide customer satisfaction. Well done!!!

We have booked with To Tuscany twice now, the first was for a holiday in 2019 which was nothing short of excellent so we booked again for the following year. Because of covid we had to reschedule and following a family issue had to delay again for another year. The staff were extremely understanding and compassionate to our situation which was such a relief and brilliant. Would recommend To Tuscany and will definitely be using them again in the future.

We have booked and travelled with To-Tuscany several times now and cannot recommend them highly enough. The staff are professional and so very accommodating and will go out of their way to help you find the right villa to suit your needs.
We have had some difficult times having to reschedule and rebook due to covid and ill health but none of this was an issue. It almost felt like we had our own personal travel consultant.
I would not hesitate to recommend booking a villa in Tuscany with To- Tuscany.

Once again we have used to Tuscany. Why would we go anywhere else. Lisa and the team have gone to extraordinary lengths to find us the right villa for our trip. No question was too trivial.

Thank you again To Tuscany

We had a fantastic trip to celebrate our 15th wedding anniversary. Really impressed with the service received from To Tuscany from start to finish. Would definitely recommend.

We recently travelled as a young family and had a wonderful stay. I had been a tad worried travelling with a toddler but To Tuscany were fantastic in accommodating us and any needs we had, ensuring a high chair and cot were set up upon arrival. Our villa La Vigna was spacious and well equipped, decorated in the traditional style it was idyllic. The hot tub overlooking the vineyards is truly breathtaking. The recommendations for local restaurants and places to visit were spot on and some real gems tucked away, we have completely fallen in love with the area. We highly recommend the cooking class at Ristorante Malborghetto. We will definitely be booking with To Tuscany again and cannot wait to return. Thank you!

Excellent service provided from start to finish. I've used To-Tuscany more than once and wouldnt hesitate to again. Nothing too much trouble and very accommodating during both our stays.
Serravalle and La Vigna, both perfect for us and would gladly visit again.

The To Tuscany team is amazing. Everything was taken care of and they were alway willing to go the extra mile to help out. Highly recommend this company!

Had a fantastic few days in Lucca and will definitely go back sometime. Fell foul of a system I did not understand I suppose. Bought tickets for a bus ticket for my son and I to Pisa train station but didn't validate them and got fined 80 euros. The person that issued the fine lacked any empathy whatsoever and in my opinion needs some retraining indeed. I had travelled on the train with bought tickets but hadn't validated with them either so blimey when is a ticket a ticket? The ticket says please validate but it in my opinion it should say you must validate your ticket or face a big fine. I have been a civil servant in the UK working as a pharmacist in Wales for 35 years and defrauding is not what I do.

This was our first holiday that we booked with To Tuscany and I'm impressed! Easy booking online, an attractive website with clear pictures of the properties and so much useful info and a very helpful team who answered my questions promptly. We had a very enjoyable stay in the idyllic Montebuoni hamlet in Chianti. Simply perfect! Will definitely book with To Tuscany again!

Absolutely useless! We had a major problem with the villa owner and They provide no solution to the problem and can’t even act as a liaison . Not straight forward with any policies. USELESS!

I booked a 3 bedroom villa with To Tuscany for 2020 and had very useful information from the team, helping with what I was looking for and tours I could book.
Unfortunately because of COVID-19 we were unable travel, they allowed me to move it to May 2021 and obviously that is still a problem!
Today I received a full refund of my deposit into my bank account which I think is an amazing service, as I only emailed less than a week ago.
When time permits and I am able to travel with my family again I would not hesitate to contact To Tuscany to book my villa.

Just booked up again and we can't express enough how excited we are , we have used To Tuscany a few times now and their services are the best , they are efficient and very professional and their customer service team are phenomenal, I am an insulin dependent and the company couldn't have been more helpful and accommodating in ensuring my needs were met. Thanks ToTuscany look out for our next reservations.

Great service with top quality villas. Everything was just perfect