Tomm Jewellery Avaliações 

654
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love eac... Ver mais

Avaliado com 5 de um total de 5 estrelas

I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is? UPD: I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything from the purchase to the arrival to the actual wear - perfect. I’ve now worn my bracelet for 6 months straight travelling and I’ve never taken it off. Through showers, sea swims, trekking... Ver mais

Detalhes da empresa

  1. Designer de jóias

Escrito pela empresa

Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

654 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(654)

29 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Star earrings…

Have had my eye on the star earrings for a long time, spoiled myself for Xmas, they arrived and are so beautiful they were straight in my ears, love them!

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Beautiful jewellery which is always beautifully packaged. Great customer service and quick delivery. I’m sure my loved one will love their Christmas gifts

7 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good value and well made!

I was looking for a pair of star shape earrings, and found this pair of Star Huggie Stud Earrings on line. The design is very unique, earrings are well made, robust and not thin and flimsy like others. The earrings arrived very quickly and well package too! What not to like.

7 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought a bracelet for my…

I bought a bracelet for my granddaughter for Christmas. Ive not opened it as it came beautifully wrapped so don't want to spoil it but will update further when my granddaughter opens at Christmas. Delivery was very quick and i'm sure my granddaughter will be a very happy young lady when she sees her bracelet.

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Was slightly disapointed sent email…

Was slightly disapointed sent email enquiery and they took longer than expexted to answer. Also think they are a tad overpriced . Silver necklace was so light didnt feel worth the amount paid over £40 . Earings purchased seam alot smaller than picture.

4 de outubro de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Sharon, thank you for your honest review. I'm very sorry to hear your disappointment with your products and customer service. We are a small business with a very small team, so customer service may take slightly longer due to this reason. We do ensure that all our products contain model product imagery, in order to show scale of product- the images on our website should reflect this.

We appreciate you leaving this review and please rest assured any issues do get discussed by the team. If you require any further assistance, please don't hesitate to contact us info@tommjewellery.com.

Best wishes,
Chloe

Avaliado com 1 de um total de 5 estrelas

Was bought a bracelet and ring last…

Was bought a bracelet and ring last Xmas and bracelet broke about 6 weeks ago and the ring just broke! So I wouldn't recommend if you want something to last or if like mine it had sentimental value dont wear it

25 de dezembro de 2023
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Charlene, thank you for your review. I'm very sorry to hear this has happened. We do offer and restring service for any incidences such as this, if you email our Customer Service team info@tommjewellery.com we would be more than happy to help you with this.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Very pleasant shopping experience

Very pleasant shopping experience, arrived when they said it would and my daughter loves the earrings we bought.

4 de outubro de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Kim, thank you for such a positive review, your feedback is so valuable to us! Were so glad that your daughter loves her earring and we hope to see you shopping with us again soon. Love Tomm Team X

Avaliado com 5 de um total de 5 estrelas

The items I chose were absolutely…

The items I chose were absolutely beautiful. Lots of comments when I wear it. Highly recommend 5*

4 de outubro de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Pauline, were so happy to hear how much you love your pieces! Your kindness and support is so appreciated... lots of love Tomm Team X

Avaliado com 2 de um total de 5 estrelas

Really disappoint in the Gift I…

Really disappoint in the Gift I purchased for my daughter it lost colour definitely not worth being called Gold.

9 de outubro de 2023
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Suzanne, I'm really sorry to hear that this has happened. Please rest assured it is our top priority to ensure that any issues that occur with our pieces are dealt with as soon as possible. If you could send us an email: info@tommjewellery.com - containing the issue in question, then I will be sure to try and help solve this for you.

Avaliado com 5 de um total de 5 estrelas

Eye catching jewellery

Modern jewellery collection, good quality and value for money (especially with the frequent discount codes on offer).
Nicely packaged & speedy delivery…a v happy customer :)

1 de outubro de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Thank you so much for you lovely review Maggie! We're so delighted to hear much you love our jewellery and we hope you remain a life long customer! As always, your support is so appreciated... lots of love Tomm X

Avaliado com 5 de um total de 5 estrelas

Jewellery

Lovely jewellery from Tomm, had a couple of issues with emails but rectified and will be buying again from Tomm. Thank you Chole for your help

25 de setembro de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Stephen, I can't seem to find any emails from this name. If you could send another email to: info@tommjewellery.com, I can try and resolve this issue for you.

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