Tomm Jewellery Avaliações 

654
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love eac... Ver mais

Avaliado com 5 de um total de 5 estrelas

I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is? UPD: I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything from the purchase to the arrival to the actual wear - perfect. I’ve now worn my bracelet for 6 months straight travelling and I’ve never taken it off. Through showers, sea swims, trekking... Ver mais

Detalhes da empresa

  1. Designer de jóias

Escrito pela empresa

Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

654 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(654)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely bracelets

I love these bracelets - had one bought for me as a gift and have since purchased 2 more myself. They look lovely I get lots of compliments and can’t wait to buy some more. Also very impressed with the personal touch and message sent in the parcel.

24 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Broke my bracelet and e-mailed TOMM. The reply was quick and was informed that I could send it in for it to be restrung and the service was so quick. Bracelet feels like new again. Thank you TOMM

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New jewellery

I have recently bought some bracelet stacks and rings having previously bought star huggies and I am in love with everything as all the items I have bought are stunning! I will certainly buy again. I have a huge wish list and will buy bits every so often.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant

Just love the products from this company. I have my next 2 purchases in my head ready for the next 2 paydays. The necklace is beautiful. The packaging was unreal and wrapped with great care. I highly recommend this company.

3 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Tomm jewellery

Love Tomm jewellery, top quality products, in beautiful packaging, easy to order & sent directly to person it was a present for.

27 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I came across TOMM jewellery on TikTok…

I came across TOMM jewellery on TikTok when someone said they had been gifted a ring that can help with anxiety. This made me sit up and search for this small business. I was so glad I did. I have quite large fingers and have wanted a ring for my middle finger for so long so ordered a large. Wow the fit is perfect, so comfortable. I only wish I’d gone for my birthstone though as this doesn’t stand out and show the ring off enough. I would buy a full collection if I could. I never buy anything for myself so this was a real treat. I would love for a darker colour so people ask me where it’s from so I can direct them straight to TOMM

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love tomm 💕

Love tomm! I've bought several pieces for myself and gifts for others too. Excellent quality items, packaging is beautiful and the team are super nice girls 😊

10 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Beautiful

Great communication, speedy delivery and beautiful ring thank you ☺️

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful, individual jewellery…

Ordered from here for the first time the other week ring was beautiful and arrived quickly. Ordered two bracelets also a week later and they are gorgeous and so many comments have been made about them.
Highly recommend Lucy and her colleagues for your jewellery needs

29 de julho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I ordered a present for my mum’s…

I ordered a present for my mum’s birthday. It was one we all chipped in for and her I my present. To our dismay, when she opened it it was the wrong bracelet, one that looks similar but is a lot smaller and cheaper and was the same as the one she got for Christmas. I contacted Tomm, who got back to me quickly and then had to prove it by taking photos of the new bracelet next to the exact same one my mum already owns. They confirmed they indeed sent me the wrong one and sent me a return label. However, we had to wait until my mum returned to work to work on the following Monday to print it off. Now she’s waiting for her present. They have apologised and I know we all make mistakes as we are only human after all, however I would have appreciated a discount or some for of compensation as a result given she has three Tomm bracelets already. Not sure I’ll be buying from them again.

19 de julho de 2024
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hello!
Thank you for your feedback and we're sorry to hear that you're disappointed. I have looked at your order tracking and can see you've received the correct bracelet, and we apologise for the delay. You should have also received a discount, so hopefully you'll be able to get something really special for your next time! We hope that your Mum loves her new bracelet. Many thanks, The TOMM Team

Avaliado com 5 de um total de 5 estrelas

The jewellery mending service

This is my second review for Tomm.
My first was for when I purchased my jewellery and this is for their mending service .
My toddler caught hold of my necklace and broke it . I scooped up all the pieces (not sure if it was all) and messaged Tomm where Katie assured me they could fix it.
The cost of fixing it was surprisingly low and much appreciated.
From when I sent it to return was fast and packaging it returned in was gorgeous.
I'm super impressed and I'll be returning for the 4th time soon as I'd like some earrings.
Not only was my necklace size inclusive and made to measure the service to mend it was second to none. Well done on your super efficient small business .

20 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Jewelry

Beautiful piece of jewelry (I ordered the birthstone bracelet with extra stones for each of my children) and fantastic customer service! Always super helpful and fast to respond to any queries.

15 de junho de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais