I made contact with TotalEnergies to obtain our kWh usage for one of our offices. Qyaam Clark was able to help very quickly, and was also very friendly and polite. I have had great difficulty obtainin... Ver mais
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Veja o que dizem as avaliações
Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and tot... Ver mais
I have been having a few issues with logging in to our account recently and a few other queries that I couldn't find the answer for. Today I spoke with Qyaam Clark on the web chat facility, who was so... Ver mais
Great today with Qyaam Clark. Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
Detalhes da empresa
Sobre TotalEnergies Gas & Power (UK only)
Escrito pela empresa
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informações de contato
Reino Unido
- 08002761014
- totalgp.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shameeg was courteous and as helpful as…
Shameeg was courteous and as helpful as possible but unable to resolve my query on a non-functioning smart meter today - more info is needed from us.
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
Great customer service from Qyaam Clark.
Qyaam Clark was a great help
Qyaam Clark was a great help! :)
Fast and informative help from Ayabonga
Ayabonga was extremely helpful and a…
Ayabonga was extremely helpful and a great representative
Web chat
Fast response on web chat and query resolved with minimal fuss by Qyaam Clark
Shameeg was great and solved all the…
Shameeg was great and solved all the issues we were having
Ayabonga was very helpful
Ayabonga was very helpful, and informative with the query I had. Great service. Thanks
Ayabonga was great thank you and dealt…
Ayabonga was great thank you and dealt with my queries well. I am always weary of chat systems so this was a great experience. Thank you !
Helpful and knowledgeable and answered…
Helpful and knowledgeable and answered our queries
Ayabonga was very quick to answer and…
Ayabonga was very quick to answer and efficient. Very easy to deal with.
I was unable to input my meter readings…
I was unable to input my meter readings and the Chatbox popped up - all sorted in seconds by Ayabonga, who was very friendly, helpful, professional and quick to resolve my problem - thank you
Ayabonga was superb.
Ayabonga was superb.
really helpful and sorted my issue, a real asset to your team
Good service
Good service, quick (these chats can be clunky).
Great service by Ayabonga
Great service by Ayabonga . Prompt responses and was able to resolve my query quickly.
Ayabonga was very helpful
Ayabonga was very helpful when requesting data on behalf of a customer and answering additional queries. Thank you!
Ayabonga was really helpful
Ayabonga was really helpful on the Webchat, although I would have preferred not to have had to go down that route in the first place!
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