TotalEnergies Gas & Power (UK only) Avaliações 8.626

I spoke to advisor Qyaam Clark who was able to assist me and resolve my query quickly. It's rare to find someone so helpful. Thank you Qyaam.

i was lucky enough to be helped today by Ayabonga when i contacted total energy, i have to say what a brilliant and polite customer service person who could not do enough to sort out my issues. brilliant service.

ayabonga was extremely helpful and worked quickly to resolve my query. asked clear questions to help assist in resolving my concerns and didnt waste my time with nonsense which is much appreciated

Has problems logging into the portal and went on the webchat. Qyaam Clark sorted the sorted the problem immediately. Great service. Thank you so much.

Qyaam Clark was very efficient and helpful when asked for information

Qyaam Clark answered every question that was asked of them

Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and totally made sense. the person who answered all my queries was named Qyaam Clark

Ayabonga has been very helpful and resolved the matter very fast

Ayabonga was polite and informative

quick and efficient

Helpful as always

Ayabonga resolved my query very quickly.

I was contacting Total for our churc's annual energy usage. The website was undergoing upgrades so chatted to Shameeg, who was very helpful and quickly provided all the information. Great service!

Had two issues and Web Chat sorted everything for me

Christine was helpful. She provided me the information I needed in a professional and efficient manner.

Shameeg was very helpful. It was a very complex query about a new account, bills and correspondence not received, errors in the opening account reading and more!

Great customer service

Qyaam was incredibly helpful. They helped me confirm account details ensuring a change of ownership was actioned, provided me with the most recent bills, the statement of accounts & helped me updating the contact details so future bills were correctly received. Their help has been greatly appreciated