I made contact with TotalEnergies to obtain our kWh usage for one of our offices. Qyaam Clark was able to help very quickly, and was also very friendly and polite. I have had great difficulty obtainin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and tot... Ver mais
I have been having a few issues with logging in to our account recently and a few other queries that I couldn't find the answer for. Today I spoke with Qyaam Clark on the web chat facility, who was so... Ver mais
Great today with Qyaam Clark. Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
Detalhes da empresa
Sobre TotalEnergies Gas & Power (UK only)
Escrito pela empresa
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informações de contato
Reino Unido
- 08002761014
- totalgp.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shameeg was very helpful indeed
Shameeg was very helpful indeed. Even though my problem couldn't be dealt with there and then, they were polite and respectful and gave me the information I needed to progress further. Thank you for your hard work!
A possible gas leak is urgent and I am…
A possible gas leak is urgent and I am giving 4 stars only because I should have been told prior to questions being asked that they will need to ask me a series for questions before arranging an engineer. This would have caused less anxiety as we are trying to safe guard our children. I was not sure even though mentioned a few times that it was recognised that our business is a primary school. Other than that I would have given 5 stars as the service was very prompt.
Qyaam Clark helped resolve an issue…
Qyaam Clark helped resolve an issue that had lasted days in a few minutes. 5 star!
Ayabonga had been ever so helpful!!
Great service
Shandre McGregor answered all my…
Shandre McGregor answered all my questions quickly and to the point
Chat option
Quick and easy to use website chat option.
Shandre McGregor was very helpful with my request.
Online chat today with Qyaam Clark
Online chat today with Qyaam Clark. very helful. was able to attend to my query and answer my questions with ease. Qyaam made the online chat very easy.
Quick response and problem solved
Quick response and problem solved by Qyaam Clark
"Qyaam Clark" was very helpful.
Lucky me
I have had the good fortune to ask for help from James Boanas over the past few days. I have found him extremely helpful and patient dealing with someone who has needed a lot of advice.
He explained everything very clearly and went out of his way to make sure I was able to make a decision about renewing the contract for the electricity supply to my church. I greatly appreciate dealing with someone who really cared.
great service
Shandre McGregor was excellent.
Great service from Shameeg
Great service from Shameeg. Very swift service, very impressed, thank you.
Cameron Pearson sorted out our issue
Cameron Pearson sorted out our issue. Nice to speak to a human being. Problem resolved
Problem turned into a Solution
We had a situation with our church and church rooms regarding changing energy suppliers, Cameron Pearson, in sales made our problem go away. We were very impressed with how he turned an issue into a solution and we are very grateful.
Nice to talk to your coustomer service…
Nice to talk to your coustomer service they are very helpful
Thanks
Shandre McGrego was a great help
Shandre McGrego was a great help on live chat today. Very prompt and helped resolve my issue straight away
Great Service
Great Service
Qyaam Clarke was very helpful assisting with my query. Friendly and quick!
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