I made contact with TotalEnergies to obtain our kWh usage for one of our offices. Qyaam Clark was able to help very quickly, and was also very friendly and polite. I have had great difficulty obtainin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and tot... Ver mais
I have been having a few issues with logging in to our account recently and a few other queries that I couldn't find the answer for. Today I spoke with Qyaam Clark on the web chat facility, who was so... Ver mais
Great today with Qyaam Clark. Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
Detalhes da empresa
Sobre TotalEnergies Gas & Power (UK only)
Escrito pela empresa
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informações de contato
Reino Unido
- 08002761014
- totalgp.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks for Shameeg!!!
Shameeg gave me the full, quick, and comprehensive answer. I really appreciate your help!
Shandre McGregor was great help and…
Shandre McGregor was great help and very quick with their responses - thank you!
Very prompt efficient and helpful
Excellent customer service
Qyaam Clark assisted in getting my account set up online, very efficient and professional throughout. Excellent customer service
Ayabonga was very helpful.
Great Sevice
today i used the chat and Qyaam Clark was the person who helped me. they were very polite and gave me the info i needed very quickly. 5*
Billing query resolved
The agent, Qyaam Clark dealt with my billing query swiftly and efficiently and was a pleasure to deal with. My question was answered.
Qyaam Clark was extremely helpful
Qyaam Clark was extremely helpful
Shandre McGregor was very helpful and…
Shandre McGregor was very helpful and swiftly assisted me with my enquiries and resolved all queries to our satisfaction. Great service!
Ayabonga totally understood what i was…
Ayabonga totally understood what i was requesting and sorted it out for me with ease. Really good service and quickly resolved
Amazing service
Quick responses
Very Polite
Accurate information given
Great customer service
Very responsive customer service and helpful information. I used the contact information from a previous query a few months ago and the representative contacted me immediately offering to help.
Qyaam Clark has assisted me on 3 occasions with a speedy response and have resolved or fixed any issues I had. Thank you.
Qyaam was very help and resolved my…
Qyaam was very help and resolved my query straight away!
Very helpful customer service…
Very helpful customer service department - Shameeg in particular,
Quick response and very helpful
Billing Issue Resolved
I had a problem with my billing since having a smart meter fitted. I spoke to Qyaam Clark who was professional, explained where the problem had arisen and resolved the matter quickly. He set up monthly billing for me and was very reassuring.
Easy to access, helpful customer service
Very helpful, quick and easy to use cutomer service chat, advisor Shandre McGregor dealt with my issue very efficiently and was polite and friendly throughout.
Super fast at helping thanks Qyaam Clark
Shandre McGregor was extremely helpful…
Shandre McGregor was extremely helpful and efficient.
Ayabonga has been great and helped…
Ayabonga has been great and helped solve my problem today.
Very helpful
Quyaam was polite, helpful and professional and gave me the advice I needed.
A Experiência Trustpilot
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