They sell tickets without actually having spaces You only find out afterwards when they call and offer you a refund in 3-5 working days Ruined my weekend and all the plans There's no confirmati... Ver mais
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Veja o que dizem as avaliações
Wanted to change my husband's voucher for two vouchers so that my husband and I could go on the same helicopter ride, no problem Alison was very friendly, helpful and made the process very easy to do.... Ver mais
After finding it difficult to navigate the website due to the booking I was trying to achieve, I used the customer service phone line, and I was sorted out efficiently. Thank you
Excellent customer service received from Alison & the Trackdays team. I had to extend my voucher, as I'd not left enough time to use it (my bad), and it meant that I couldn't redeem it on line,... Ver mais
Detalhes da empresa
- Empresa de Organização de Eventos
- Fornecedor de Brindes
- Loja de Souvenirs
- Loja de veículos motorizados para competições
Escrito pela empresa
Trackdays.co.uk offer a complete list of UK Car and Bike Track Days as well as Driving Experiences. Order a gift voucher for an experience or book directly onto a date. Trackdays.co.uk has the best customer service rating in the industry and was founded by an ex Racing Champion. For an unrivalled booking experience and excellent customer service. Look no further.
Informações de contato
Threshelfords Business Park, CO5 9SE, Colchester, Reino Unido
- 01376 809001
- info@trackdays.co.uk
- trackdays.co.uk
4,5
Excelente
3 mil avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beth at Track Days was really helpful…
Beth at Track Days was really helpful as I needed to extend the voucher we had purchased for my daughter's birthday, she sorted everything without any fuss and emailed with the new e-voucher dates straight away.
30 de junho de 2025
Resposta da Trackdays Limited
Hi David, thanks for leaving us a positive review and for choosing Trackdays to book an experience gift for your daughter's birthday! We're glad to hear you had good customer service from our team getting this confirmed and arranged today.
Cracking Day!
Great experience all round, from booking to the day there was nothing Trackdays/Everyman Racing wouldn't do for us! Shout out to Sam who hosted our corporate event, she was fantastic from the moment we arrived. Would book again without hesitation!
25 de junho de 2025
Avaliação não solicitada
Resposta da Trackdays Limited
Hi Shane, thanks so much for arranging a corporate driving experience day with us at Trackdays! We're glad to hear you and your team enjoyed the day and that it was well organised and went smoothly. We hope you'll book with us again soon!
Very helpful. Great service.
Very helpful in extending an existing booking. Quickly answered the phone and allowed me to add another driver to our session. Great service and I look forward to the driving experience.
26 de junho de 2025
Resposta da Trackdays Limited
Hi Rob, thanks for your positive feedback and for booking with Trackdays today. We're glad to hear you had effective customer service resolving your booking query today. We hope you enjoy your driving experience when you attend it!
Very friendly call handler
The website did not allow me to book for two people at the same time. I called and spoke to a lovely lady called Alison who was very helpful. She took care of everything. Nice to have someone help rather than online.
26 de junho de 2025
Resposta da Trackdays Limited
Hi William, thanks for your positive review and for choosing Trackdays to book an experience day with. We're glad to hear you had good customer service from our team today with getting this secured and booked in.
Alison was extremely helpful
Alison was extremely helpful - this was a venture for my brother’s 70th birthday - and when I told her what I was looking for, she sent me some links - hence buying the voucher for him! I think he is going to look back on his 70th for many years to come!!!
Thanks Alison!
26 de junho de 2025
Resposta da Trackdays Limited
Hi Madeleine, thanks for booking a driving experience with Trackdays today for your brother's 70th birthday and for your positive feedback. We're glad to hear you had good customer service from our team today.
Quick and very helpful customer service.
Quick and very helpful customer service.
26 de junho de 2025
Resposta da Trackdays Limited
Hi Charlie, thanks for leaving us your positive feedback and for booking a driving experience with us. We hope you enjoy your event when you attend it!
Good explanation Becky had a helpful…
Good explanation Becky had a helpful attitude, I was recommended Track days by someone in the industry and the booking experience was great hopefully the track days will be also
26 de junho de 2025
Resposta da Trackdays Limited
Hi Kevin, thanks for booking a driving experience with Trackdays and for your positive feedback. We're glad to hear you had good customer service from our team with getting this arranged and confirmed today.
Great customer service
When I called to book with Trackdays I spoke with Allison, she helped me secure a booking for my son. Allison was informative, helpful, friendly and although our reception was rubbish she had the patience of a saint.
25 de junho de 2025
Resposta da Trackdays Limited
Hi Mellissa, thanks for your positive feedback and for booking a driving experience with Trackdays today. We're glad to hear you had good customer service from our team with getting this arranged and booked in today.
Good Customer Service is still around.
Customer service seems to have all but disappeared nowadays, so when we experience a team who do go the extra mile and help you, it is both refreshing and satisfying.
Many thanks for doing what you promised and resolving my concerns.
25 de junho de 2025
Resposta da Trackdays Limited
Hi Reg, thanks for your positive review and for booking with Trackdays today. We're glad to hear you good customer service from our team with getting this booked in and confirmed!
Alison was very friendly & helpful and…
Alison was very friendly & helpful and attempted to accommodate us in the best way that she could.
25 de junho de 2025
Resposta da Trackdays Limited
Hi Tony, thanks so much for your positive feedback and for booking a driving experience with Trackdays. We're glad to hear you had good customer service from our team today.
Customer Service is Brilliant!
I made an enquiry through Track Days live chat system, as I wanted to order three experiences however I was concerned some vehicles might not be available or that the time slots would not be available.
After discussing, I had a phone call from Beth who assisted me with my booking and handled everything else from her side based on the information I had given her.
Great customer service!
25 de junho de 2025
Resposta da Trackdays Limited
Hi Jocelyn, thanks so much for your 5 star feedback and for booking a driving experience with Trackdays! We're glad to hear you had good customer service from our team today with getting this confirmed and arranged.
Very helpful
25 de junho de 2025
Resposta da Trackdays Limited
Hi Karen, thanks so much for choosing Trackdays to book a driving experience with and for your positive feedback. We hope you enjoy your event when you attend it!
Straightforward booking
Thank you Becky for answering all my questions, great to speak to a real person! Booking all made and one excited grandson.
24 de junho de 2025
Resposta da Trackdays Limited
Hi Jan, thanks for leaving us your positive feedback and for booking a driving experience with us today - we're glad to hear you had good customer service from our team and we hope your grandson enjoys it when he attends it!
Amazing experience and such a well put…
Amazing experience and such a well put together team to help instruct everyone! I would absolutely recommend anyone who loves racing to go here :)
10 de junho de 2025
Avaliação não solicitada
Resposta da Trackdays Limited
Hi Issy, thanks so much for your positive feedback on the driving experience you booked with Trackdays. We're delighted to hear you enjoyed your event and the cars you got to drive, and that you had a good team at the venue with you on the day. Hope you'll book to get on track with us again soon!
Professional and Smooth Process
Alison was absolutely terrific! She held our hand all the way through and was utterly professional. Brilliant experience in finding the right experience.
4 de junho de 2025
Resposta da Trackdays Limited
Hi Kirstine, thanks for your positive feedback and for booking a driving experience with Trackdays. We're glad to hear you had good customer service from our team with getting this booked in and redeemed today.
Excellent customer service with great…
Excellent customer service with great communication giving me a great deal of confidence in advance of my track day. Thanks team.
4 de junho de 2025
Resposta da Trackdays Limited
Hi Richard, thanks for leaving us your positive feedback and for booking a driving experience with Trackdays today. We're glad to hear you had good customer service with this getting confirmed and booked in.
Great Personal Service
Alison was very attentive to my requirements, helped create the ideal package for a special gift, and ensured I got the best deal. I would highly recommend Trackdays
30 de maio de 2025
Resposta da Trackdays Limited
Hi Paul, thanks so much for booking a gift voucher for a driving experience with Trackdays and for your positive feedback. We're glad to hear you had good customer service and got a good deal with us - we hope the lucky recipient enjoys it!
My questions were answered clearly and…
My questions were answered clearly and helpfully
28 de maio de 2025
Resposta da Trackdays Limited
Hi there, thanks so much for your positive feedback on Trackdays - we're glad to hear you had good support on your booking query with us today.
Excellent!
Really great fun. Excellent instruction from Finn, who was patient, calm and clear at all times. Great cars and a thoroughly enjoyable experience all round. Thank you.
28 de maio de 2025
Avaliação não solicitada
Resposta da Trackdays Limited
Hi there, thanks so much for your positive feedback on the driving experience you booked with Trackdays. We're glad to hear you enjoyed the cars you got to drive and that you had good instructors on the day - we hope you will book to get on track with us again soon!
Good experience
Helpful patient
Answered all my questions
Helped complete the booking as I was having issues online
Thank you Beth
28 de maio de 2025
Resposta da Trackdays Limited
Hi Daanish, thanks so much for your positive feedback on Trackdays - we're glad to hear our customer service team were a great help on resolving the booking query for your driving experience today.
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