First time I’ve used the service and it was brilliant! Delivery landed in 36mins by a very friendly driver and communication throughout was great. Saved an hour of my day from not having to go to stor... Ver mais
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Veja o que dizem as avaliações
Initially I had an issue where the delivery driver that doesn’t work directly for Trade Kart said he had delivered but hadn’t. After contacting Trade Kart and speaking to Rhodney he was very helpful a... Ver mais
A empresa respondeu
The app is very easy to use and the follow up from customer services is outstanding. We are able to find the nearest stores at the touch of a button and reduce our travel costs. One of the stores wa... Ver mais
A empresa respondeu
Recommended by a friend for Easter DIY, paint and materials delivered to my house under 45 mins , amazing service ! Not just for tradesmen, highly recommend - game changer !
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TradeKart is the rapid delivery app for tradespeople. Offering more than 50,000 trade products in the palm of your hand, we help tradespeople get the materials they need without leaving site, whilst still shopping from the merchants and brands they know and trust! And the best news... deliveries will be with you in as little as 1 hour. It's time to start saving time, money and hassle. It's TradeKart time!
Informações de contato
1st Floor, Taylors House, Taylors Close, SL71PR, Marlow, Reino Unido
- 0203 750 3011
- support@tradekart.com
- tradekart.com
4,4
Excelente
152 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
If you want to be inundated with push…
If you want to be inundated with push notifications, phone calls and emails go ahead!
Their website and app is also incredibly slow and the search quite bad.
Nothing like Screwfix's sprint that just delivers items.
20 de novembro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi,
Thank you for taking the time to leave us a review, which is highly appreciated. We are very sorry to hear that you have had a poor experience with us.
Improving how we communicate with customers and the app experience are two things we are actively looking to improve, as we want to improve the experience for customers.
We would be really keen on understanding more about your pain points so we can work on fixing the issues you are having. If you wish to expand on your feedback, could you please email us directly at victormorales@tradekart.com, and I will make sure your feedback is sent directly to the relevant teams.
Regards,
Team TradeKart
Great service
Great service, save me a lot of time and money
5 de novembro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Vitalii,
Thank you for your review! We are glad to hear you are having a positive experience with TradeKart!
For some additional savings, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
Good overall and worth the occasional hiccups
Excellent fallback for stuff you need fast and little supply emergencies. As with so many things, it's not always perfect but the few times I've had issues it's been the supplier that sent the wrong item (looking at you Toolstation). I work alone so it's good to be able to carry on working while supplies come to site
21 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi,
Thank you for leaving us a review and for your feedback!
We definitely understand how frustrating it can be to not get the right items! Our team is constantly working with our merchants to improve their pick and pack processes to reduce those problems.
We would love to hear any other feedback that can help us make things better. If you are open to discussing it, can you email victormorales@tradekart.com to get more details?
Thanks,
Team TradeKart
Amazing experience from Tradekart
Amazing experience from Tradekart. Ordered several times and always come before the end of the timeslot specified with no issues on any of the orders
29 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Paulo,
Thank you for leaving us a review! We are really happy to hear you're having a great experience with TradeKart!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
We hope to see you again soon!
Regards,
Team TradeKart
Absolutely love it
Absolutely love it. Delivery even quicker than expected. Had an engineer at home to replace a boiler and needed 1 part. Product delivered quickly with no any hassle. Highly recommended. Will definitely use it again.
27 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Lukasz,
Thank you for the review! Glad to hear we are having a positive impact, that's exactly what we want to hear! 🚀
For any future deliveries, remember you can take advantage of referral codes, where you can get £25 off an order for any friends you refer (both you and your friend would get the discount!).
We hope to see you again soon!
Regards,
Team TradeKart
Excellent offers and prompt delivery
Excellent offers and prompt delivery
22 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Farshid,
Thank you for leaving us a review, we are glad your experience has been positive so far!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Time is money! Oh boy these guys save time!
I use TradeKart on a weekly basis and some weeks on a daily basis. The time I save driving to pick parts up for the job is immeasurable.
The times where I’m at the job and I know all I need to finish at the end the day is a tube of mastic it’s far more efficient to order it so I can keep working and one the heroes from trade kart saves the day. The 40 minutes I’ve saved driving to and from the merchants is spent on the job getting sh*t done.
Now they have kellaway involved I’ve even had rolls of insulation delivered!!!
More people need to know about TradeKart!
Always legends on the phone as well!
10 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Dave,
Thank you for taking the time to leave us such a nice review! We're very happy to hear TradeKart is having a positive impact on your business 🚀🚀
For any future deliveries, remember you can take advantage of referral codes, where you can get £25 off an order for any friends you refer (both you and your friend would get the discount!).
We hope to see you again soon!
Best,
Team TradeKart
Excellent for trade people
Excellent for trade people. Making my life way easier. Don't have to rush to shops for missing bits. Easy to use, reliable,fast. Delivery guys are nice and polite. Customer service is amazing. Have to say Rory gave me call few days ago to check how I'm founding TradeKart. And took time to explain current offers , benefits of using it. He also send me free TradeKart goodies. I really appreciate all support from whole team of TradeKart.
21 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Jozef,
Thank you for leaving us such a nice review, we really appreciate it, and we are very glad to hear you are having a great experience with us. We have also passed this feedback on to Rory - he'll be happy to hear it! 🚀
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
Really helpful app
Really helpful app, as a construction manager this has got me out of some sticky situations. And saved me lots of time. I like the fact you can search the product you want and it will list multiple stores that sell it. I could not recommend this app enough
2 de junho de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi,
We are very glad to hear your experience with TradeKart has been super positive so far - thank you for the review!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Very Impressed
I have used Tradekart numerous times now and they never fail to impress. I received regular updates on the order and delivery ETA.
They have always delivered in a timely manner. Today's delivery arrived less than 40 mins after ordering. I could not have gone to the merchant and back in that time saving me valuable time. All round very impressed
16 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Simon,
Thank you for leaving us a review. We're really glad to hear we're saving you time!
For any future deliveries, remember you can take advantage of referral codes, where you can get £25 off an order for any friends you refer (both you and your friend would get the discount!).
Regards,
Team TradeKart
TradeKart save you time
Used TradeKart 6 times now and been great for me saves me a lot of time to get on with the job am doing delivery are on times
22 de setembro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Gary,
Thank you for taking the time to leave a review, we are very glad to hear you have had a good experience with TradeKart!
For any future deliveries, remember you can take advantage of referral codes, where you can get £25 off an order for any friends you refer (both you and your friend would get the discount!).
Best,
Team TradeKart
Great service
Great service, saves a lot of time instead of having to drive down to toolstation or screwfix for little things each time.
Delivery adds up a bit and the drivers often get lost, but its a great service that saves a lot of hassle especially when running multiple sites.
15 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Chris,
Thank you for leaving us a review!
Regarding couriers not finding the address at times, we are consistently working with our courier partners to improve the information available to them.
Internally, we are also working on our delivery processes to improve that part of the experience.
Your feedback is appreciated - if you have any more you would like to share, please feel free to get in touch with us and we will look into it!
Regards,
Team TradeKart
Used 3 times and every time arrived…
Used 3 times and every time arrived within the hour last one 25 minutes
13 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi John,
Thank you for taking the time to leave us a review.
Those are some speedy deliveries! We are very glad to hear we are meeting your expectations - the team is working hard to ensure it stays that way.
Best,
Team TradeKart
Excellent service-fast delivery and…
Excellent service-fast delivery and always discount vouchers around
7 de outubro de 2025
Resposta de TradeKart
Hi Akhlaq,
Thank you for taking the time to leave us a review, we are glad to hear about your positive experience!
For future discounts, remember you can refer friends and take advantage of £25 off, both for you and your friend!
Regards,
Team TradeKart
Trade Kart are an absolute life saver!
Trade Kart are an absolute life saver. When onsite and you need materials or tools Trade Kart saves us a lot of time, leaving site, heading to the nearest Tool Station or Screwfix, waiting in a que whilst a DIY'er asks the cashier how to rewire their house. TradeKart is quick, reliable and economical when you think of the time that can be saved. Used them 5-10 times now and always turned up on time. On the last order they even delivered some items that i had ordered to a local TS and were delayed. Nothing to do with TK but they delivered the order along side another order. Thank you TK. 100% recommend.
10 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Nial,
We're very pleased to hear TradeKart is making your job easier and it's having a positive impact! 💪
The TK team goes above and beyond to try and help our customers, so it's great to read that they managed to sort that out for you!
Regards,
Team TradeKart
Saves a lot of time
Saves a lot of time, when your up against a time frame on a job and you need something, for me would end up being at least 40 minutes minimum out from the job as suppliers are all around 20 minutes away, well worth the delivery cost to carry on with the job and get items delivered directly and quickly !
25 de setembro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Jamie,
Thank you for leaving us such a nice review!
We're super glad to hear TradeKart is making a difference to your work, this is exactly what we aim for!
For your next order, remember you can use your referral code with a friend or colleague, and take advantage of £25 off for both yourself and your friend.
Best regards,
Team TradeKart
Outstanding service
Outstanding service
Used TradeKart quite a few times now, it is ideal when I'm on site and I require materials quickly. For the £5 delivery fee it saves me leaving the job saving valuable time.
2 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Kieran,
We are very pleased to hear you have had a great experience with TradeKart and that we are saving you so much time.
For your next order, remember you can refer a friend and take advantage of £25 off, both for you and your friend!
Regards,
Team TradeKart
Mint Service
Used Tradekart loads of times now and always delivered on time. Really nifty thing to be able to use if you find yourself on a job and have forgotten something. Really easy to use and even had a call from the lads at Tradekart asking how everything is going which to me is brilliant customer service/care. After a few orders they even sent me out a hat and t shirt and some other goodies too. Top service boys keep it up
9 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Tyler,
Thank you for the review! We are delighted to hear you've had such a positive experience with us.
The TradeKart team is working non-stop to make our customer experience as good as we possibly can, so we're extremely happy to hear it's making a difference!
Best,
Team TradeKart
Tradekart is a essential tool
As a plumbing company Tradkart is an essential tool for our engineers.
We have saved time and money using this app. I highly recommend.
9 de outubro de 2025
Resposta de TradeKart
Hi Oliver,
Thank your for leaving us such a nice review, we are very happy to hear you've had a great experience with TradeKart and that it's having a positive impact on your company! 🚀
Best,
Team TradeKart
Disappointed after usually good service
I’ve used Tradekart before and previously had good experiences, but this time has been frustrating. I ordered an angle grinder from Toolstation through Tradekart with same-day delivery. Later that day, I received a message saying the item wouldn’t be delivered and would arrive the following day instead.
The driver arrived the next morning but didn’t have the item. I’m now on day four and the angle grinder is still nowhere to be seen. It’s disappointing to have this kind of delay after normally reliable service.
3 de outubro de 2025
Avaliação não solicitada
Resposta de TradeKart
Hi Craig,
I am sorry to hear about you poor experience regarding your recent order, this is definitely not the type of experience we are aiming to provide.
We would be keen to understand what went wrong with this order, so we can fix this situation. Would you be able to send an email to victormorales@tradekart.com with your order details, so I can have a look and dig into the issue deeper and find for a solution?
Thanks,
Team TradeKart
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