Terrible customer service, and part of my online order did not arrive. I received my package by courier. One of the two items was missing. I notified Trade Secrets by email and voicemail. I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
***Mise-a-jour: Trade Secrets a réglé ce fâcheux incident de façon professionnelle, en communiquant rapidement avec moi*** (J' ai reçu ma commande de shampoings 9 jours plus tard et plusieurs pots n'... Ver mais
A empresa respondeu
When I was shopping for styling products, I found out that the Trade Secret stores I had previously visited in person have an online store as well - great news, since I have since moved to an areas n... Ver mais
A empresa respondeu
Excellent customer service (and great sale prices). CS reached out via email when there was minor confusion about an order, all quickly resolved. Very impressed.
A empresa respondeu
Detalhes da empresa
- Loja de produtos para cabelo
- Fornecedor de Produtos de Beleza
- Loja de Produtos de Beleza
- Loja de Cosméticos
Escrito pela empresa
Shop hundreds of top salon brands trusted by professionals. From hair care, nails, and skincare to cosmetics, false lashes, and human hair extensions — we carry only the best. At Trade Secrets, you'll find iconic names like OPI, Milk_Shake, BaBylissPRO, Moroccanoil, Redken, AG Hair, and many more. Every product we offer is backed by quality and guaranteed warranties. Trade Secrets is your one-stop beauty destination for salon-grade excellence.
Informações de contato
Canadá
- tradesecrets.ca
Great deals on selected products.
4,2
Muito Bom
218 avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Damaged goods
One of the products had been pressed so that it exploded in the box. Luckily it was fairly contained and only lost a minimum amount of the product.
23 de fevereiro de 2026
Resposta da Trade Secrets
Hi Kay, We apologize for the inconvenience this may have caused. We have sent you an email regarding the same, please allow us a chance to make this right for you. Also we have added a 15% discount to your account which can be used on your next purchase.
Love this product
Love this product
It was priced similar to what I used to pay in store ( but not available anymore)
Shipped quickly
23 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Speedy smooth ordering system
Speedy smooth ordering system. Fast delivery. Great product selection!
11 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
very good service
11 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Trade secrets is always fantastic and…
Trade secrets is always fantastic and arrives quickly!
10 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
From ordering to receiving
From ordering to receiving, all my orders have arrived in timely manner.
10 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Great selection
Great selection, reasonable price and deliveries come within a few days.
9 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Price was great
Price was great, per unit. Shipping was free and arrived as scheduled
6 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Hair stylist
I have been getting my hair cut for the past few years by Shamila at your Erin Mills Town Centre location. She does a terrific job! Shamila does exactly what I ask her to do and I’m really pleased. I would highly recommend her to anyone who is looking for a new hairstylist. The cost reasonable as well.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next online purchase. Please email us at info@gsbeauty.ca
You had great deals and shipping time…
You had great deals and shipping time was reasonable
11 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Great price on great shampoos and…
Great price on great shampoos and conditioners. Swift delivery. Perfect
3 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Good price and perfect packaging.
10 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Quick Delivery during the Christmas…
Quick Delivery during the Christmas period. Great Customer Service
30 de janeiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Service was prompt and product arrived…
Service was prompt and product arrived as indicated.
3 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Great product, quick delivery
Great experience. Product was in good shape and delivery was quick
2 de fevereiro de 2026
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Resposta da Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
The Delivery was not very good
30 de janeiro de 2026
Resposta da Trade Secrets
We sincerely apologise for the inconvenience you experienced.
To make up for your experience, a 15% discount will be automatically applied to your next purchase. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
A Experiência Trustpilot
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