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Traingift Avaliações 500

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Premier aperçu : les cartes de fidélité et réductions SNCF ne sont pas prises en compte et ce n'est pas spécifié. Donc on se retrouve à payer son billet plein tarif alors qu'on devrait l'avoir possi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Xenia on Chat help was excellent. Found my order quickly and shared a PDF so I coukd present as gift to a friend at retirement party while awaiting for mailed voucher. Great help

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Die Buchung war sehr einfach und übersichtlich, man hat auf den ersten Blick gesehen welche Variante die günstigste war. Sitzplätze konnte man leider nicht auswählen, aber ansonsten würde ich die Seit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have received a traingift and now I've been using it for more than a year with multiple tickets. I'm very satisfied, I also contacted them via email a couple of times and I received prompt and helpf... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs
  2. Agência de passagens de trem
  3. Agência de Viagens

Sobre Traingift

Escrito pela empresa

Traingift is a premium gift voucher, redeemable for Interrail passes and train journeys to over 25,000 destinations across Europe.

This gift card allows the recipient to travel to their preferred destinations, whenever they choose.

Customize your gift with a personal image and message, beautifully printed on high-quality photo paper and presented on an elegant green gift card, or as a last-minute gift. We send the physical gift cards with free priority shipping worldwide. Our digital gifts are ready to give within 5 minutes.

The recipient easily books their train journey to a destination of choice or an Interrail Pass for flexible travel. From luxury trains to affordable intercity journeys, no matter how near or far, everyone will find the perfect option for an exiting train journey.

We strive to provide the best customer service. That is why we are available 24/7 for both the gift givers and the recipients. So far we've helped hundreds of thousands of customers giving and receiving the gift of making memories.

Give your recipient the freedom to decide when to travel and where to explore. We believe in experiences over things.

The #1 train gift card in Europe

Escrito pela empresa

2 year validity
Plenty of time to redeem
Free worldwide delivery
Instant delivery of digital gifts
Personalize your gift
Add a photo and a message
Train journeys around Europe
Travel to over 25,000 destinations

The perfect gift for sustainable travel

Personalize your gift with a photo and message

Choose instant email delivery for a quick, paperless surprise, or a printable gift card for a personal touch. Every Traingift supports sustainable travel, helping reduce carbon footprints while creating unforgettable journeys. Gifting that’s good for your loved ones and the planet!

Informações de contato

Promotion box for Traingift

Need ideas for the perfect gift? 🎁

A flexible train gift card is the perfect gift for lifelong memories!

4,6

Excelente

O TrustScore é 4.5 de um total de 5

500 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Schnell und problemlos beim Kauf, schwierig beim Einlösen. Problem am Ende aber gelöst.

Ich habe mich über das Geschenk meiner Mitarbeiter, einen Traingift Gutschein sehr gefreut. Ich fahre sehr gern Bahn. Die Freude wurde abrupt beendet, als ich meine Reise buchen wollte. So einfach der Kauf eines Gutscheins ist, daher auch die vielen positiven Bewertungen, so kompliziert wird es bei der Buchung. Schon die Verbindungssuche war schwierig, ganz normale Städte in Italien, die vom Fernverkehr erreicht werden, sind bei Traingift nicht erreichbar. Also Versuch mit Interrail, um flexibler zu sein. Hier stellte sich heraus, das bestimmte Pässe, vor allem für Senioren, nicht buchbar sind. Auch die Buchungsseite ist dysfunktional. Wenn man hängen bleibt, muss man immer wieder ganz von vorne anfangen usw.. Ich bin ausgesprochen erfahren in der Onlinebuchung von Reisen, dass ist wirklich alles nicht gut gelöst. Ich weiß nicht, wieviele Geschenkgutscheine verfallen oder nicht optimal eingelöst werden können. Die schenkenden geben dafür viel Geld aus. Ich will zwar nicht behaupten, dass das System hat, immerhin ist die Supportseite sehr freundlich, hat aber keine Ahnung, aber sicher bleiben viele Gutscheine uneingelöst. So darf das nicht sein.

Ich habe Ihre Antwort gelesen. Sie verweisen immer auf Ihr Supportteam. Die waren auch nett und freundlich (vielleicht doch KI), können aber auch nichts lösen, was im System nicht richtig angelegt ist. Glauben sie mir, ich plane seit Jahren meine Reisen problemlos über Interrail und DB durch viele Länder. Was mich wirklich ärgert, dass Seniorentickets bei Interrail über Sie nicht buchbar sind. Aber auch eine ganz normale Reise von A nach B muss ganz problemlos von jedem Ort an jeden Ort in Europa buchbar sein. Wenn das nicht möglich ist, müssen Sie das den Käufern von Gutscheinen vorher transparent machen. Ich finde immer Lösungen, aber was machen Leute, die nicht so viel Erfahrung haben und einfach eine Reise mit ihrem Gutschein buchen wollen und dann die Meldung bekommen:"Wir haben keine Verbindung für Sie gefunden"! Diese Verbindungen bei DB und Interrail aber sichtbar sind????

Nach einem etwas längerem komplizierten Process hat Traingift das Problem perfekt gelöst. So muss es sein, ich bin sehr zufrieden.

26 de março de 2026
Avaliação não solicitada
logotipo da Traingift

Resposta da Traingift

Lieber Guido,

vielen Dank, dass Sie Ihre Erfahrungen mit Traingift mit uns teilen. Wir verstehen, dass der Kauf eines Geschenkgutscheins zwar unkompliziert ist, dessen Einlösung jedoch manchmal komplizierter sein kann als erwartet, insbesondere bei bestimmten Strecken oder Fahrkarten.

Wir arbeiten kontinuierlich daran, unser Buchungssystem zu verbessern und das Angebot an Verbindungen zu erweitern, um das Reisen für alle Nutzer zu vereinfachen. Ihr Feedback zu Seniorenfahrkarten und der Verfügbarkeit in Städten ist sehr wertvoll, und wir werden es an unser Entwicklungsteam weiterleiten, um die Plattform zu optimieren.

Wenn du möchtest, kann dich unser Support-Team Schritt für Schritt dabei unterstützen, die besten verfügbaren Optionen für deinen Gutschein zu finden und sicherzustellen, dass er reibungslos eingelöst werden kann. Du erreichst das Team direkt unter support@traingift.com.

Wir schätzen dein Feedback sehr und freuen uns über die Gelegenheit, das Traingift-Erlebnis für alle zu verbessern.

Mit freundlichen Grüßen,
Vaggelis
Traingift-Team

Avaliado com 5 de um total de 5 estrelas

Alles top

Alles top. Gute Idee.
Tolle Abwicklung

26 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Schwamberger,

Thank you for your positive feedback!

We're glad to hear that everything went smoothly and that you were satisfied with the booking process.

We appreciate your support and hope to assist you again in the future.

Kind regards,
Nikolas
Traingift Team

Avaliado com 4 de um total de 5 estrelas

L'achat est simple et les informations…

L'achat est simple et les informations complètes ! J'ai tellement hâte de l'offrir ! C'est un très beau présent. Je suis tellement ravi d'être tombé sur votre site.

24 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Barata,

Thank you for your wonderful feedback!

We’re thrilled to hear that the purchase was simple, the information clear, and that you’re excited to give the gift. It’s great to know you’re happy you found our site, and we hope the gift brings lots of joy!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Easy and fast to book!

Easy and fast to book!
Great costumer support.

24 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Silvia,

Thank you for your feedback!

We’re glad to hear that booking was easy and fast, and that you had a great experience with our customer support.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

The booking experience was easy and I…

The booking experience was easy and I was really impressed at the fact that you’re able to complete your payment with cryptocurrency

23 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Charlie,

Thank you for your feedback!

We’re glad to hear that the booking experience was easy.

We’re happy it made the process smooth and convenient for you!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Great gift for a traveller!

This was such a thoughtful gift from friends before my European holiday. Booking the trajn and using the giftcard was surprisingly easy.

23 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Emma,

Thank you for your feedback!

We’re delighted to hear that your friends’ gift made your European holiday even more special and that booking and using the Traingift card was easy.

We hope you had an amazing trip!

Kind regards,
Nikolas
Traingift Team

Avaliado com 1 de um total de 5 estrelas

Prices even with railcards are double…

Prices even with railcards are double what you would pay on train sites. Admin fees are extortionate. You have to pay more to use your gift voucher. There is little or no saving. I bet they don't publish this review.

23 de março de 2026
Avaliação não solicitada
logotipo da Traingift

Resposta da Traingift

Update 08 April 2026

Dear Karen,

I hope you are well.

We have reached out to assist you further, but we have not received a response.

Please rest assured that, should you need assistance with your booking in the future, our team is always available and happy to help.

Kind Regards,
Dimitris
Traingift Team

-------------------

Dear Karen,

Thank you for your review.

We understand the importance of pricing and, for this reason, we aim to offer the best possible rates via our platform. As we operate with train suppliers and rely on real-time availability, slight price differences may occasionally occur.

In cases of significant discrepancies, we recommend ensuring that the compared prices are for the same fares and conditions.

The price difference you mentioned seems unusual, and we would be happy to assist further. Please feel free to contact us via the contact form on our website, and we will be glad to investigate the matter and support you with your booking.

Kind Regards,
Dimitris
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Es ging super schnell und eine…

Es ging super schnell und eine individuelle Kartengestaltung🥹. Sehr schön

21 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Lara,

Thank you for your feedback!

We’re thrilled to hear that the process was super fast and that you enjoyed the option to create a personalized card.

We’re glad you found it very nice!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Leuk cadeau en fijn dat je de bon kan…

Leuk cadeau en fijn dat je de bon kan personaliseren!

20 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Kristien,

Thank you for your feedback!

We’re glad to hear you enjoyed giving this gift and liked the option to personalize the voucher.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Super schnell und unkompliziert

Super schnell und unkompliziert. Jederzeit gerne wieder und die individuellen Gestaltungsmöglichkeiten sind top🥰

19 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Lisa,

Thank you for your feedback!

We’re delighted to hear that everything was super fast and hassle-free, and that you enjoyed the personalized design options.

We’d be happy to assist you anytime again!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Super simple d’utilisation !

Super simple d’utilisation !

12 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Miriam,

Thank you for your feedback!

We’re glad to hear you found our service super simple to use.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Accès super facile idée originale pour…

Accès super facile idée originale pour plusieurs occasions.
L'opération ne prends que quelques minutes.
Parfait

9 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Damien,

Thank you for your feedback!

We’re thrilled to hear that our service is easy to access, quick to use, and a great idea for multiple occasions.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Traingift

Resposta da Traingift

Hello Jenni,

Thank you for your feedback!

We’re glad to hear you found it easy and enjoyable to use, and that it made a great gift.

Kind regards,
Nikolas
Traingift Team

Avaliado com 4 de um total de 5 estrelas

Solution originale pour un choix infini…

Solution originale pour un choix infini de destinations. Idéal pour déclencher les envies de voyages qui ne se concrétisent jamais. Le plus dur sera de trouver où et quand partir...
Le site est très ergonomique et convivial.

7 de março de 2026
logotipo da Traingift

Resposta da Traingift

Dear Customer,

Thank you for your feedback!

We’re delighted to hear you enjoyed our original gift solution and the endless choice of destinations.

It’s great to know you found our website ergonomic and user-friendly, making it easy to explore travel ideas!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Unkompliziert

es war sehr einfach und ich konnte sogar ein individuelles Bild hochladen.

5 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Kathrin,

Thank you for your feedback!

We’re glad to hear that the process was very easy and that you were able to upload a personalized image.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Works fast and easy and you can…

Works fast and easy and you can personalize the gift. Thanks

3 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Hester,

Thank you for your feedback!

We’re glad to hear that the process was fast, easy, and that you enjoyed personalizing your gift.

We appreciate your kind words!

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

Très bonne expérience

Très bonne expérience

1 de março de 2026
logotipo da Traingift

Resposta da Traingift

Hello Joke,

Thank you for your feedback!

We’re glad to hear you had a very good experience.

Kind regards,
Nikolas
Traingift Team

Avaliado com 5 de um total de 5 estrelas

EASY HELPFUL AND EFFICIENT WAY TO SEND…

EASY HELPFUL AND EFFICIENT WAY TO SEND THIS GIFT TO A TRAIN FAN ON HIS 80TH 8IRTHDAY

26 de fevereiro de 2026
logotipo da Traingift

Resposta da Traingift

Dear Mr Douglas,

Thank you for your feedback!

We’re thrilled to hear that you found it easy, helpful, and efficient to send a gift to a train fan for such a special 80th birthday.

We hope it brought a lot of joy!

Kind regards,
Nikolas
Traingift Team

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