Finally, Jake helped, thank you very much! I made a mistake in dates of flights, realized in 10 min, called the first time the agent lied that he canceled the order said to wait for confirmation ema... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Rose has been absolutely amazing!!! ABOVE AND BEYOND all expectations for customer service!!! Thank you sooo much!!! You are very lucky to have someone that listens and to give the best experience... Ver mais
Sharon and Benny were very helpful with my booking and E-Tickets . I’m grateful for the help and patience of the agents and mostly for getting my issue Resolved!
Travelocase engaged in bait-and-switch tactics. After submitting a booking request, they refused to provide an official airline confirmation number (PNR), issuing only an internal 'Booking ID.' They... Ver mais
Detalhes da empresa
Escrito pela empresa
Our vision is to empower the traveler with reduce travel costs and offer a hassle-free booking experience to our customers.We offer private and negotiated airfares to our clients. If you're looking for discounted airline tickets or customized vacation packages you can find it all here with us.
Informações de contato
17662 Irvine Blvd, Suite 1, Tustin, CA 92780, USA, 92780, Tustin, Estados Unidos
- 1(800) 801 2668
- Care@travelocase.com
- travelocase.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jake it a great experience
I tried to book a flight online
I tried to book a flight on line for $313 per person a representative called me to tell me that offer was not available anymore. After several hours on the phone my new cost is $600 per person. Kept getting told that the e tickets would be mailed to my email. Had to call several times and still don't have my tickets. Don't recommend this site.
She is extremely helpful and very…
She is extremely helpful and very knowledgeable about your job. She is also very very kind!
THANK YOU ROSE!!
Sharon was great and very helpful
Jake west helped with my tickets
Jake west helped with my tickets
Sharon help me with my e_ticket
Jake is awesome
Jake is awesome . I had problem with misspelled name and Jake was able to help clarified it with the airline. He was very patient and helpful.
Aaron was amazing to work with he…
Aaron was amazing to work with he started from the beginning to the ending. I reviewed comments and I asked to speak to him. I spoke with him and he helped a lot very pleased that we worked with him and he worked with us couldn’t ask for a better representative
Price change within 15-minute hold
Price change within 15-minute hold. Purchased RT tickets for $730 during a 15-min price freeze, and after going through with credit card payment, I get a phone call saying the ticket prices jumped form $730 to $1900 in that time frame - BS! This is a click bait website. They will call and try to get you to agree to accepting the new fares, using specific terms to try to trap you into basically losing your initial amount. Ignore their phone calls and within 72 hours youll get a refund. Absolute scam of a company
Very good follow up with Sharon and…
Very good follow up with Sharon and Liam ! Answered all my questions readily
Sharon helped me with my eticket
Jake west was as helpful as he could…
Jake west was as helpful as he could be, but i was very dissatisfied with the way your pricing is advertised. it felt like a bait and switch. The price quoted on your site only included a personal item to take on the plane. One cannot expected to travel for any period of time without luggage. in order to be permitted a carry on, I had to pay an additional $120/person. This made the trip more than I wanted to spend, but when I tried to cancel, i was advised that part of the trip was already confirmed and was non-refundable; therefore I was forced to book the trip at this higher price which made me quite unhappy, since I am a senior on a fixed income.
Terrible experience
Terrible experience. Paid $480 for two tickets with no bags included, which was fine. After receiving an email from them that day with my flights information, I called the (800) number to confirm and everything was perfectly fine. When the time came close to me to travel over a month after booking, I found out they had canceled my tickets 5 days after I bought them. I called them panicking because I already have a car and a hotel booked! Ialso paid for my daughter’s weekend college experience as well.
They wanted to charge me more money to put me in a different flight an hour and a half from my house and two hours away from my destination!! This is so messed up!! Do not trust them!!
Dishonest business
Dishonest business. You post inexpensive flights not making it clear that they are not guaranteed seats, then charge non-refundable costs and call us saying we need to upgrade to get standard seats. The site doesn't make any of that clear, even the fine print is unclear about it all.
Scare tactics and will tell you things…
Scare tactics and will tell you things not in their contract to create fear. Please save yourself time, money, peace and patience. there is not an ounce of honesty for this company.
Liam was Extremely patient
Liam was Extremely patient, answered questions & helped me find the best fare.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








