Travel Solutions Network Ltd. Avaliações 

694
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais

Avaliado com 5 de um total de 5 estrelas

We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais

Avaliado com 5 de um total de 5 estrelas

Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Ver mais

Detalhes da empresa

  1. Agência de Viagens
  2. também em
  3. Agregador de viagens
  4. Site de busca de vôos

Escrito pela empresa

Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

694 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(694)

537 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful and spent nearly 2 hours trying to resolve the issue with their IT and managed to book it for us. He kept us in the loop which was great.
Highly recommend!

16 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

An excellent service

An excellent service. The only reason I gave four star instead of five is that the payment process was very slow .
However I give five stars to the agent, Adama Bangura who went above and beyond to help us book our holiday. She was exceptional.
I don’t understand why I couldn’t book on the EasyJet site as when I got to the final stages of booking, it said that the holiday was no longer available. This happened when I tried a few alternatives. However when I phoned Travel Solutions the same holidays were miraculously available.
Thanks Travel Solutions but a bit unsure why I couldn’t have done it myself through EasyJet.

28 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a problem with processing Easyjet…

I had a problem with processing Easyjet booking online and was given TSN number to call. What a great experience, Daniel was very helpful and knowledgeable and made the whole thing very easy, calling back when he said he would and making sure the email came through. Will use them again!!

23 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another great experience with TSN

Since the 5 star review I wrote on the 20th March, I've had a bit of a shocker health wise and have had to postpone another holiday. Spoke to Jane who could not have been more helpful in rescheduling my trip. Really nice to see such good customer service in today's world!

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service - refused to return refundable deposit

I booked a holiday via Travel Solutions Network as the agent acting on behalf of easyJet holidays for special assistance for my grandparents. Unfortunately due to the ill health of my grandma we decided to cancel the holiday with 60 days' notice which was in line with their policy of our deposit being refundable. Unfortunately they refused to refund our deposit despite us adhering to their policy. I would strongly urge anyone who is booking with this company to reconsider.

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Adam Hallsworth was great with helping us book our holiday with EasyJet. He was very thorough, patient and listened to everything that was needed for our family. Excellent service and would happily use again!

19 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A true professional

Michelle was extremely helpful, knowledgeable and experienced. She was also so friendly and clear in her information giving and professional during our booking experience with her.
Will not hesitate to use her again. Thank you, Michelle

9 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy booking

Graham at EasyJet’s travel department
Was very helpful and guided me through booking a family holiday

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel Clyburn provided an excellent…

Daniel Clyburn provided an excellent service and went out of his way to help us when the Ezyjet website went down. He sorted out our holiday and had to call us back several times.
All the bookings went smoothly and we had a wonderful trip to Copenhagen.
Thank you Daniel

25 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Having chosen our hotel and flights…

Having chosen our hotel and flights with Daniel’s assistance we had some problems with our WiFi and which took some time and attention and in relation to which Daniel was extremely helpfull. I would have no hesitation in recommending this company to friends and family and would use them again

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from Adam H

Great service from Adam H, explained thoroughly everything about the booking, needed extra assistance and sorted everything out for us, very friendly and very helpful. Would recommend.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can’t thank Scott enough for all his…

I can’t thank Scott enough for all his help in booking my holiday. I had an issue with the easy jet website so I had called over and Scott was amazing. He was so friendly and kind and patient. Answered all my questions and went above what was expected. Genuinely made the experience so painless. Really hope if you’re booking you are lucky enough to get him. Got the holiday I wanted and every detail perfect. Highly recommend. Thanks so much again

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vikki from travel solutions was very…

Vikki from travel solutions was very helpful in sorting my holiday after I could not book on line went through all the procedures in detail and very helpful about information to do with my granddaughters diabetes

29 de julho de 2026
Avaliação não solicitada

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