Karen was so friendly, patient and helpful despite suffering from the flu. She enabled us to book out break to Prague for Xmas Markets for our specific dates despite being rejected by Easyjet online a... Ver mais
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Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais
Detalhes da empresa
Escrito pela empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
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Absolutely brilliant service 👏 Adam…
Absolutely brilliant service 👏 Adam was so helpful and full of knowledge. Happy with my experience. Great customer service
Excellent service, fast and straight forward!
Adam H. was a star! I was about to pay for our holiday online and the price jumped up. That’s when I called and he helped me secure the price I originally saw. Straight forward, no hassle, answered all my questions, will definitely recommend and use again for future bookings. Thank you!
After experiencing issues with booking…
After experiencing issues with booking online Adam Hallsworth came to our rescue like our personal angel and got the job done for us taking time, and effort to rectify the issue we faced. He was so patient and an amazing positive and calming manner throughout. We really appreciate all your help you are an absolute star! We can’t wait to go on our trip so we thank you for making it happen!
Adam was extremely helpful and polite
Easy, friendly service and quick to book
Friendly, helpful advice from Adam- great to speak to a 'real' person with character and who obviously is passionate about what he does
Angela from Travel Solutions was super…
Angela from Travel Solutions was super helpful and very pleasant to deal with. Thank you so much for making the whole process so easy.
Needed to book next year's family…
Needed to book next year's family holiday. So I immediately got in touch with Valerie Burton. She arranged this year's large family holiday. Valerie takes all the worry away and deals with everything. Cannot praise her enough. Very patient with all of my questions. She is the best.
Angela has been absolutely brilliant…
Angela has been absolutely brilliant helping to book our holiday! We had trouble getting the rooms we wanted online, Angela sorted the problem straight away, called back when promised, everything was smooth and seamless. The customer service received from Angela has been second to none. Thank you again, I really appreciate you!
Valerie Burton was an absolute dream…
Valerie Burton was an absolute dream to deal with! She just helped me secure a 7-night all-inclusive holiday for my family of 7. Organising for a group this size can be, and is normally overwhelming! But Valerie took all the pressure off. We are counting down the days until we go away. I highly recommend her to anyone looking to plan their next holiday.
Dan
Great service from Valerie
Great service from Valerie! Helpful and efficient advice when booking our family holiday.
Christine - what a star!
Christine - what a star!
Having set our hearts on a particular hotel in Rome but finding no available dates on line, she sorted the issue out and dealt with everything over the phone. Super friendly and professional.
Valerie Burton lovely
Valerie Burton lovely speaking with, very helpful, booked our 2027 summer holiday with
Nick was incredible at sorting out the…
Nick was incredible at sorting out the booking process - had some issues with easyJet online booking system and Nick was thorough, helpful and patient throughout the whole process. Thanks Nick!
Booked a holiday with easyJet over the…
Booked a holiday with easyJet over the phone. What I didn't know is that easyJet use this company for over the phone booking
Absolute nightmare to deal with because once they take the deposit you can't get in touch with them. They never answer the phone and only open 9-4
Balance is now due however the link doesn't work and they ask for Bank transfer payment to an account with a different name. (That's not happening)
They don't reply to emails either.
easyJet said they can't help and don't want to know (even though it's meant to be an easyJet package holiday)
Shambles
Excellent customer service
I booked my forthcoming trip to Krakow via a representative called Michelle at Travel Network Solutions a few evenings ago.
What an absolute pleasure it was dealing with her, Michelle went out of her way to assist and clarify everything, her customer service was outstanding ..Thank you so much Michelle
Very helpful agent
I had a lot of help booking my holiday from a lovely agent called Vicki .
She was incredibly helpful and friendly and patient with me when I was a bit dithery. !!!
Thank you to Valerie Burton
Thank you to Valerie Burton for making my experience of booking my holiday so easy. A very friendly competent lady who couldn’t have done more to help me
Excellent service from Daniel tonight
Excellent service from Daniel tonight! Extremely helpful and handled my query & my booking very professionally.
So glad I rang and I won’t hesitate to contact again if I have another problem.
Great customer service
Great customer service, Valerie was amazing and stayed behind to assist me with my booking
Saint Angela
I've booked before with this firm through Angela who is a star she certainly lit up our holiday with a great recommendation Angela really knows her job she puts you at ease and we're always confident that she will find us the best deals My partner and I call her Saint Angela she really looks after us.
Thanks again Angela your a star
Ian Macdonald
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