Travel Solutions Network Ltd. Avaliações 

697
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Karen was so friendly, patient and helpful despite suffering from the flu. She enabled us to book out break to Prague for Xmas Markets for our specific dates despite being rejected by Easyjet online a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais

Avaliado com 5 de um total de 5 estrelas

We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais

Detalhes da empresa

  1. Agência de Viagens
  2. também em
  3. Agregador de viagens
  4. Site de busca de vôos

Escrito pela empresa

Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

697 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(697)

496 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

The time & effort Valerie Burton put into helping find our facility holiday was amazing. We had some quite specific requirements for our party of 15. 10 adults & 5 children. There was lots of backwards and forwards until valerie found our holiday. She went above & beyond communicating with us every step of the way. Well done Valerie.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Valerie was extremely helpful

Valerie was extremely helpful, nothing was too much trouble, she even gave me time to gather further information from my family and suggested I call her back when ready, no pressure.
I rang Valerie back and she went way past her working hours without making me feel pressured to hurry. Valerie has excellent communication skills, she was extremely efficient in organising wheelchair assistance for myself, which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer, as I had so many questions. I will definitely book again and hope I have Valerie’s support again. Nothing was too much bother, such a friendly person and I thank her.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Valerie was extremely helpful

Valerie was extremely helpful. Rang me back at the agreed time excellent communication skills . Very efficient organising wheelchair assistance ,which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer . I will definitely book again and hope I have such a friendly member of staff

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful

Hi The personal help Valerie showed me when booking a holiday for 9 was outstanding

27 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Travel Solutions Network - apart from Sunday!

Two hours on the phone getting passed between Travel Solutions Network and easyJet, shame you can't talk to eachother. The whole set up is a joke, website is a rabbit hole. Would it not be easy just to have all your flights, transfers, hotel details all in the same place? Can't get hold of travel solutions network on Sunday, phone asks to phone easyJet, they can't help. Shambles, it's 2026! Get a system in place, thought when on the phone booking (as easyJet system failed when trying to book), I wanted to make sure I wasn't paying twice that it was a wrong move. So much stress and we fly tomorrow without all the information 🤞🏻. Never again.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Valerie is amazing thank you!

So pleased I called today, spoke to an amazing lady named Valerie who was so helpful, knowledgeable and put me at ease after becoming overwhelmed trying to book a last minute first trip abroad for the family. She explained the booking process to me and talked me through everything. Would highly recommend. Thank you so much.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service by Adam !!

I decided to ring up easy yet and was passed through to TSN and spoke with Adam Hallsworth who couldnt of been more accomidating to my needs. I had a location in mind but my budget and dates didnt allow but he found me a great deal on a hotel that my kids have now said looks better for a better price so absolute win win ! Always better to speak to a human and got the best deal. I would recommend Adam to anybody, great down to earth guy 👍👍

23 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The agent

The agent, Adam, was very helpful in providing support and specific information and guidance enabling me to make an informed decision on my holiday choice and available options.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adam Hallsworth the agent was amazing

Adam Hallsworth the agent was amazing .
He was extremely helpful guided us through our booking explaining everything along the way. The customer service we received from him was exceptional and would definitely recommend.
Great and pleasant experience .

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Valerie burton

Valerie burton
Spoke with a lovey lady called valerie burton tbh she was perfect i asked her to price match a holiday for me that i seen on easy jet and saw cheaper some where else not only did she price match but got it cheaper with an upgrade so i thank her very much now when ever i want a holiday or find something i will go direct with her personally

21 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

I spoke with Valerie Burton, The service was excellent. She was super helpful in sorting out my holiday booking. Everything was clearly explained in a friendly and professional manner.

21 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very helpful lady.

I had trouble booking a holiday on a website. i rang the number that was there for any problems and got through to Travel Solutions. I was dealt with by a Lady called Sarah and i must say that she was very helpful and considerate. She tried to sort out my problem but was having difficulty with the website herself. She asked me to leave it with her and she would try later and ring me back. She did try but with no luck so she said she would try the following day. In the end everything was sorted. Thank you Sarah for your help. Bill

20 de junho de 2026
Avaliação não solicitada

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