Karen was so friendly, patient and helpful despite suffering from the flu. She enabled us to book out break to Prague for Xmas Markets for our specific dates despite being rejected by Easyjet online a... Ver mais
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Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais
Detalhes da empresa
Escrito pela empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Informações de contato
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We booked our holiday to Venice with…
We booked our holiday to Venice with Adam Hallsworth from the travel solutions team, he was absolutely superb, nothing to much trouble. He went out of his way to find out extra information and his communication was spot on. Great help and a friendly guy.
Really struggling to get hold of this…
Really struggling to get hold of this company to talk aboit my holiday. The staff are very friendly but once you are able to get hold of them. I just get some music then an automatic response saying sorry that everyone is busy and to call back later. Taken me 2 days of this now.
Very helpful
We tried to book on line without success. I rang and spoke to Daniel who was very friendly and professional. He sorted everything out for me and i am very grateful.
Valerie was the most helpful agent!!!
Valerie was the most helpful agent I have ever had the pleasure of booking and working with! Valerie was so great at getting us the best deal, and adding on an extra passenger last min and getting us an even better deal than before! I will be booking with her for my next holiday. Best customer service I’ve seen in the longest time! She is a credit to her team.
After several attempts , Valerie got us through …
After several
Attempts at booking with a reputable travel company online , Valerie came to our rescue . Being pretty savi ourselves online for whatever reason , we just couldn’t process our booking . Valerie walked us through the process and after a few glitches ‘ bingo ‘ we were booked … she was very professional, concise and helpful.. thanks Valerie ..
Very happy with booking process
Valerie was very professional and polite on the phone.
She found out extra information about hotel we planned to stay in. Booking flights & hotel with EasyJet holidays was done efficiently and in short time. Very pleased with outcome.
Great help from Valerie Burton
Great help from Valerie Burton. Will be using again because of Valerie’s friendly customer service😄
First time I had used TSN as Easy Jet…
First time I had used TSN as Easy Jet website was next to useless getting particular flights we wanted for the hotel required. Valerie Burton could not have been more helpful. Very impressed.
Great service
We contacted Valerie Burton while struggling to find a last-minute holiday, as the website was showing limited availability. She took over and within minutes managed to secure exactly the holiday we wanted. Valerie was friendly, efficient, and made the whole experience stress-free. What a lovely experience — excellent customer service from start to finish!
A fantastic experience with Michelle…
A fantastic experience with Michelle who answered quickly and asked questions to assist. We had tried to book online but the system was not letting us as it was telling us that the accommodation was fully booked.
Michelle confirmed all of the details and asked to call back within 10 minutes.
5 minutes later she was back on the phone telling us that she had put exactly the same package together and found us the accommodation we wanted for the original price.
Couldn’t fault it, polite, friendly and most of all helpful. Thank you so much.
good experience of booking
I had a really specific set of questions before I finally decided to book. I thought it would take ages but Valerie Burton the agent I spoke to was quick and very efficient thus making the whole booking experience very good. all information was given in a very good clear way and Valerie constantly reassured me so all felt right - will book again
This was my 1st time using travel…
This was my 1st time using travel solutions. I was really impressed with Valerie Burton so friendly but very efficient. It was a painless experience as Valerie took all the stress out of it.
Would highly recommend it.
Easyjet holiday booking
The lady who was called valerie was very professional and helpfull ,made it very easy for us to book our holiday even though we changed things half way through the booking
Valerie made ny experience brilliant
Valerie made ny experience brilliant. She was so helpful and kind and very knowledgeable about everything to do with booking a holiday. I am very pleased and excited about getting my holiday booked through Travel Solutions. I feel as if I've done nothing whatsoever and have a holiday to look forward to. Thank you so much Valerie. You were fabulous
Regards
Kathy x
Adam was superb
Adam was superb. Restored my faith in booking over the phone.
Very helpful
After EasyJet raised the price of our holiday twice while trying to book, over £300 more, I called Travel Solutions Network. Adam was very helpful and understanding with my frustration at this. He ended up getting us better flights and saving us £500 from what the highest price became. We are very appreciative and will use them in the future. Thanks Adam
Thanks to Adam who arranged everything…
Thanks to Adam who arranged everything and was very prompt at sorting my holiday out A*****
Booked our holiday today with Adam who…
Booked our holiday today with Adam who was very helpful.Adam explained everything & all emails followed as Adam stated.Great customer service & Adam is most certainly an asset to the company.Thank you very much again Adam.
Nick was absolutely helpful
Nick was absolutely helpful! I was really nervous on how to book my flights and hotel and nick booked it for me and talked me through how to check in and how to download my tickets onto my phone and how to print them off and also helped with booking special assistance a big weight off my mind and also reassured me he is available to help with anything else thanks very much nick
Great customer service
Fantastic, I had a query today that was not straightforward and spoke to Lucy. She was lovely, very understanding very helpful and solved my problem. Best of all she was personable and it felt like she was really listening which is rare when you have to call helplines. Fantastic service A*
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