Karen was so friendly, patient and helpful despite suffering from the flu. She enabled us to book out break to Prague for Xmas Markets for our specific dates despite being rejected by Easyjet online a... Ver mais
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Veja o que dizem as avaliações
Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais
Detalhes da empresa
Escrito pela empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Informações de contato
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful on many levels...
Helpful, polite, responsive and enthusiastic - Adam was a great ambassador for this business and EJH - despite it being late afternoon on a scorching hot bank holiday Monday.
Talking is the best way to book a holiday!
Valerie helped us book a last minute easyJet holiday. Looking online, it was a bit complex as our party was coming from two different airports and all the options were daunting. Valerie made it really easy and was great at communicating options / costs / finding the best days to travel. Great service and a really pleasant experience. So much better than online. Thank you!
Excellent customer service from Valerie…
Excellent customer service from Valerie Burton in booking my holiday for myself and my friends which I was struggling to book online. She went over and above in accomodating all our needs.
Great customer service
Great customer service! Very helpful
Exceptionally helpful agent (Valerie)
The agent (Valerie) was exceptionally patient and helpful in dealing with our booking issues. She took time to explain the process, ensure that we understood and completed all the admin with great efficiency.
Throughout the call she was very engaging.
I booked a package holiday today with…
I booked a package holiday today with Valerie Burton she was so lovely and helped me sort out my holiday as I was having a nightmare trying to do it online she sorted everything out for me and my group as I have some one in my group who needs Speacial assistance Thankyou so much
Package holidays through easyjet
We booked with Adam Hallsworth, he was so patient and professional. Really gave us good advice and knew exactly how to deal with his customer. Would really recommend asking for him when booking through easyjet
5 star service from Adam Hallsworth…
5 star service from Adam Hallsworth when booking our holiday. He was so informative and helpful. He has assisted with my follow up questions with no bother. Would definitely recommend and will be keeping his details for any future bookings!
Excellent
Excellent. Was getting in a mess with a booking on easyjet web, so decided to call to get help.
Very nice man named Daniel helped me, and it was swift, and easy, he spoke slow and I understood all he said, sooooo much better than a robot or trying to do bookings on line. 100% better. Thank you.
Valerie was amazing…
Valerie is amazing
Had a mishap booking online contacted travel solutions for help. Spoke with Valerie who from start to finish went above and beyond to sort out my issue. It was so refreshing to deal with someone so helpful, kind and knowledgeable. A very good experience. So thankful for valerie
Adam was amazing
Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.
Valerie was so kind and lovely and very…
Valerie was so kind and lovely and very helpful booking my holiday
Spoke with Adam today absolutely…
Spoke with Adam today absolutely fantastic customer service booked my holiday with confidence and Adam explained allthe process from start to finish recommend
Re booking a holiday
Adam,who dealt with my problem was very polite,efficient and professional in sortiing the matter to my satisfaction.He is a credit to your company.
Excellent Service
Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.
Great customer service by Valerie…
Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma
EXCELLENT PROFESSIONAL SERVICE FROM MAX
I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.
Super efficient and helpful.
Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.
Adam was great
Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.
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