My experience with Trips & Tour was fantastic. Everything was wonderfully organised and I had a great time on the Isle of Wight. I highly recommend their services. Sameya was incredibly helpful and ma... Ver mais
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Hi so today we went to the Lake District and honestly it was absolutely beautiful. We started off going on the coach then it took us to the steam train ride which then we got off and headed to the boa... Ver mais
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Lake District- 6th August It is not the first time when I booked a trip with Trips and Tours UK, and like last time was an amazing experience, professionally service and comfort for travels! Samay... Ver mais
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I recently went on a Cornwall tour with Trips and tours and we had such a fantastic time! The trip was so well organised from start to finish which made the whole experience stress free and we made so... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Trips and Tours UK, your gateway to fun and adventure across the UK and Europe! Dive into exciting day trips and unforgettable nights with our expertly curated tours. From sun-soaked beach outings and exhilarating funfair rides to the enchanting world of Disneyland, we have it all. Join our happy travelers and let us make your next journey a blast! Visit our website to explore and book your next fun-filled adventure today!
Informações de contato
Bentley Lane Industrial Estate, Bentley Ln,, WS2 8TL, Walsall, Reino Unido
- +447576523293
- Info@tripsandtours.uk
- tripsandtours.uk
4,6
Excelente
289 avaliações
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We had an amazing experience with this…
We had an amazing experience with this tour company on our trip to Bournemouth yesterday. The trip was arranged by Aliyah and Sabah who did a great job organizing everything smoothly from start to finish. A big thank you to Naila, our host for the day, who looked after us so well throughout the journey.
Naila was kind, attentive, and made sure everyone was comfortable, especially on such a hot day. We really appreciated that cold water was provided on the coach, a thoughtful touch that showed they genuinely care about their guests.
Although we got stuck in some traffic and arrived a bit later than expected, it was completely understandable and something that could have happened even if we had driven ourselves. Naila kept everyone updated and maintained a calm, friendly atmosphere the whole way.
Once we arrived, Bournemouth was absolutely beautiful and we had a lovely time enjoying the beach, exploring the area, and relaxing in the sun.
Overall, it was a well organized and enjoyable trip. Thank you again to Aliyah, Sabah, and Naila for making the day so special. We highly recommend this tour company and would definitely travel with them again.
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Bushra,
Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that your trip to Bournemouth was such a memorable experience. Aliyah, Sabah, and Naila will be thrilled to know that their efforts in organising the day, looking after everyone, and keeping the atmosphere friendly and comfortable made such a positive impact.
We really appreciate your understanding regarding the traffic, and we’re so glad you enjoyed the beach and exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!
Warm regards,
The Trips and Tours Team
Went to Bournemouth beach with Saba and…
Went to Bournemouth beach with Saba and Aliya who cared more about their own pockets than the people on board the coach as they intended to leave a family behind and only did a U turn to pick them up when they heard the child was autistic. SABA was also on the phone to the mother telling her she needs to ‘keep an eye on her kids’ and that the coach is leaving without them. No sympathy for real world situations and they kept emphasising that the driver has to be back on time so he wouldn’t be infringed because it would affect their pockets! Don’t use this company unless you want an unorganised chaotic trip with organisers whose only concern is profit!
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Amirah,
We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.
That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.
Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.
In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.
Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.
We appreciate all of our passengers and thank everyone who continues to support and travel with us.
Warm regards,
The Trips and Tours Team
Trip to lake district was amazing
Trip to lake district was amazing. It was well organised by Hajera, she explained clearly on the itinerary and she ensured everyone are comfortable throughout the trip.she conducted fun activities and made the group very interactive. She ensured all the members were present each and every time during the activities. She captured photos for us and even played Tamil songs in coach.Applause for her and the team.
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Arun,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your trip to the Lake District was such an enjoyable experience. Hajera will be delighted to know that her efforts in organising the itinerary, engaging the group, and keeping everyone comfortable made such a positive impact.
We’ll be sure to pass on your applause to her and the team — it means a lot to us. We look forward to welcoming you on another adventure soon!
Warm regards,
The Trips and Tours Team
Keeping us Entertained
Aliyah was a lovely attendant on the coach and a was our driver risking his license for us to get extra time on the beach in Bournemouth! Thank you for keeping us entertained!
Uncl Saleem-
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Saleem Shahzad,
Thank you for your lovely feedback! We’re delighted to hear that Aliya made your journey enjoyable and that your driver went the extra mile to give you more time at the beach. We’ll be sure to pass on your kind words — it means a lot to the team.
We look forward to welcoming you on another trip soon!
Warm regards,
The Trips and Tours Team
Had an awful experience today and I am…
Had an awful experience today and I am truly traumatised. Trips and tours (Aliya and Saba) had the audacity to leave a family of 7, 2 adults and 5 children behind. The family called Saba begging her continuously please wait for us, don’t leave us as their 8 year old autistic son was missing, Saba replied with,’you need to look after your kids properly’ and proceeded in telling the family that they are leaving without them despite the family begging. Awful service with no consideration to the family who were in this very difficult emotional situation.
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Inayah Hussain,
We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.
That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.
Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.
In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.
Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.
We appreciate all of our passengers and thank everyone who continues to support and travel with us.
Warm regards,
Trips and Tours Team
Awful experience
Went to the Bournemouth Beach today. Due to heavy traffic arrived extremely late which was understandable. However, on the way back the return time was 5:50pm. A family of 7 (5 children and 2 adults) had lost their autistic child and were searching the beach for the child who is non-verbal. The family called Aliya (trip organiser) and explained her child was missing and if she could kindly wait as they’re finding the child . Aliya instructed the driver to continue with the journey leaving the family behind. They emphasised repeatedly that the driver will be infringed which will in turn impact them (come out of their pockets) which is all they seemed to care about. DISGUSTING experience with this company we will not be returning as all they seem to care about is profit!
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Customer,
We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.
That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.
Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.
In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.
Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.
We appreciate all of our passengers and thank everyone who continues to support and travel with us.
Warm regards,
Trips and Tours Team
Excellent service will definitely…
Excellent service will definitely travel again with yr company
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Nazir Hussain,
Thank you for your kind review! We’re thrilled to hear you enjoyed our service and we can’t wait to welcome you on another trip soon.
Warm regards,
The Trips and Tours Team
We had really good time there and it’s…
We had really good time there and it’s really nice service as well as they very helpful and cooperative with us I highly recommend trips and tours to everyone
Hajera and Mark are the best
21 de junho de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Nagina Begum,
Thank you so much for your kind words! We’re thrilled to hear you had such a good time and found our service helpful and cooperative. Hajera and Mark will be especially delighted to know they made such a positive impression on your trip.
Your recommendation means a lot to us, and we can’t wait to welcome you back on another adventure soon!
Warm regards,
The Trips and Tours Team
Amazing time at Scotland!
This was my second trip with them, and once again, it didn’t disappoint. Even though the journey to Scotland was over 5 hours, it honestly didn’t feel that long. The itinerary was so thoughtfully planned—with intentional stops at scenic and interesting places that gave us a chance to stretch, explore, and enjoy the journey.
What really made the trip even more memorable were the fun coach games like pass the parcel—such a great way to keep everyone entertained and bring people together!
Everything ran smoothly, the sights were stunning, and the whole day felt relaxed and well-organised. If you’re looking for a fun, stress-free way to explore new places, I’d highly recommend Trips and Tours.
25 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Chaila babu,
Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that your second trip with us was just as enjoyable as the first. It’s great to know that the itinerary, scenic stops, and onboard activities helped make the long journey feel relaxed and fun.
We’re especially pleased that the coach games added to the experience — bringing people together is exactly what we love to see on our trips. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!
Warm regards,
The Trips and Tours Team
Salam Aliya
Salam Aliya
Thank you for another well organised trip to Devon.
I throughly enjoyed the trip and will looking forward to travelling with Trips & Tours
24 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Yasmin,
Thank you so much for your kind feedback! We’re delighted to hear that you thoroughly enjoyed your trip to Devon and that Aliya helped make it so enjoyable. We look forward to welcoming you on many more adventures with Trips & Tours.
Warm regards,
The Trips and Tours Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Fantastic Experience with Trips & Tours in London!
We had an amazing time exploring London with Trips & Tours! From start to finish, everything was so well organized and stress-free. The booking process was simple, and their customer service was friendly and responsive.
We got to see all the key landmarks, including Big Ben, Buckingham Palace, and the Tower of London.
The transportation was clean and comfortable. We never felt rushed, and there was free time to explore on our own.
Overall, we couldn’t have asked for a better way to experience London. I would highly recommend Trips & Tours to anyone looking for a well-run, enjoyable sightseeing experience. Can’t wait to book our next adventure with them!
24 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Zahra,
Thank you so much for your wonderful feedback! We’re delighted to hear that your London trip with Trips & Tours was well-organised, stress-free, and enjoyable. It’s great to know you had the chance to explore the key landmarks and enjoy comfortable transportation with time to explore on your own.
Your recommendation means a lot to us, and we can’t wait to welcome you on your next adventure!
Warm regards,
The Trips and Tours Team
Day trip to Lynton and Lynmouth- Devon
Went on a day trip to Lynton and Lynmouth in Devon and had such a lovely time! The scenery was absolutely beautiful – quaint little villages, coastal views, and charming streets to explore. What really made the day though was our amazing tour guide – so friendly, knowledgeable, and full of energy. We were well looked after from start to finish.
The coach ride itself was great fun too – plenty of laughs and even a bit of singing! It added such a nice, cheerful vibe to the whole journey. All in all, a really enjoyable and relaxing day out with a great group. Would definitely recommend if you’re after a fun and well-organised trip with a personal touch.
24 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Smiya,
Thank you so much for your wonderful feedback! We’re delighted to hear that your day trip to Lynton and Lynmouth was so enjoyable and that our tour guide helped make the day extra special with their friendliness and energy. It’s great to know that the coach journey was fun and added to the cheerful atmosphere.
We really appreciate your recommendation and look forward to welcoming you on another trip soon!
Warm regards,
The Trips and Tours Team
huge thank you to Sabah and Aliyah for…
huge thank you to Sabah and Aliyah for an amazing experience! From pick-up to drop-off, they were absolutely perfect—friendly, professional, and thorough in explaining everything. I couldn’t be happier with the service and will definitely be back for more adventures
17 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Customer,
A huge thank you for your wonderful feedback! Sabah and Aliya will be delighted to hear your kind words. We're so pleased the whole experience, from pick-up to drop-off, was friendly, professional, and clear. We can’t wait to welcome you back for more adventures with Trips and Tours!
Warm regards,
Trips and Tours Team
We traveled to Barmouth with Trips and…
We traveled to Barmouth with Trips and Tours UK, extremely happy with their service. The guide Aliya went above and beyond to accommodate all our needs. Been with many companies before but by far this is the best experience I have had. Really organised and Punctual! Highly recommended
18 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Inayah Imaan,
Thank you very much for your kind words! We’re thrilled to hear that Aliya went above and beyond to make your trip to Barmouth so enjoyable. It means a lot to us that you consider Trips and Tours UK the best experience you’ve had, especially after travelling with other companies. We truly appreciate your recommendation and look forward to welcoming you on more journeys soon!
Warm regards,
Trips and Tours Team
Not worth it
Advise you to avoid this tour group unless you enjoy Google mapping your way around in circles & getting lost. Went on 2 day Milan trip, 1st day was disorganised & due to many errors we missed out on an excursion. We were told that we will get a refund & tour guide Aliya said she does not want to go back on her word when she said she will refund us for the excursion. Over a week since we’ve been back and still no refund. Not worth the money. You will save more by doing it all yourself. 2nd day was a lot better because it was hosted by someone else. I feel deceived by the advertisement, if I knew that we would take public transport around everywhere in Milan I would never choose to do this with my sciatica pain.
We met at 4:30 to get somewhere at 5:30 but rest of group wanted to go home which was fine but Aliya told us to wait and said she will take us & join us, by then we had gone round in circles on train station & then finally a taxi & missed the excursion. She did say she will refund us and will not go back on her word. After coming back to UK she said to us she made it clear before hand that it’s a free time and people can make their own way.. but on the day she told us to wait and will take us, if she told us we can make our own way at the time then we would have made our own way instead of waiting for her to decide how to take the others home.. apparently now this is our fault for listening to her when she asked us to wait & she also brought along other members to do the excursion too who didn’t have tickets. We all couldn’t walk anymore & were unhappy. We missed it because we waited for everyone and Aliya but it’s completely our fault apparently when we just listened. if we knew we were going to Google map our way then I would have planned this myself, it’s the honest truth of our experience. As a tour experience you expect tour guides to know their way around before taking anyone anywhere & as a customer you pay extra expecting a comfortable enjoyable experience but it was not this.
On top of telling us she will give us a refund… after we come home she’s saying she’s not at fault… yet on the day she said she will refund and will not go back on her word and wants to stick to her word. I’m more upset that she is not sticking to her word. She did say she will refund the taxi fare though, but it’s been a week and still haven’t recieved it.
We are not the only ones who didn’t like it but others who we asked about their day said they didn’t like it either and how disorganised and underwhelming it all was.
They owe 4 of us a refund for an excursion we missed out on. If they had stuck to their word I wouldn’t bother writing this honest review.
It’s all sad actually and has put us off using tour groups. This was our first and last experience with trips and tours. Don’t waste your money going abroad with them.
They’re happy to take your money but act difficult when there’s an issue
11 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Tanjina Ali,
Thank you for sharing your feedback. We’re truly sorry to hear that parts of your experience fell short of expectations, and we take your concerns seriously. We’d like to provide some clarity regarding the situation.
The optional excursion you referenced was recommended by us to enhance your experience, but with a very specific time slot advised to ensure smooth coordination with the day’s itinerary. While you did choose to book the excursion, the time selected was earlier than recommended, and unfortunately this created a scheduling conflict. Our guide, Aliya, was not informed of your 5:30 PM booking until late in the day, and this limited our ability to adapt as it was booked a whole hour earlier than the schedule. Our guides work hard to keep the group on track, but cannot be in two places at once—especially when dealing with last-minute changes that were not communicated ahead of time.
From the outset, our documentation (including final updates and important notes) clearly outlined that Day 1 would include free time to explore and was not a fully guided tour. This was explained both in writing and in conversation with your group. The option to explore independently or remain with the group was also made clear, and your group acknowledged this during prior communications. While we aim to support all guests, independent activity means the responsibility of navigation shifts to the individual or group.
On the day in question, our guide did her best to assist despite the challenges. She showed the group how to navigate public transport, explained the metro system, and was managing multiple priorities. While waiting for other members to decide whether to return to the hotel or continue, Aliya still attempted to get your group to the excursion on time and went as far as booking you a complimentary taxi at no extra charge—something we believe demonstrates our commitment to guest support, even under difficult circumstances.
We also want to clarify the distinction between Day 1 and Day 2 of the trip. Day 1 was advertised as a self-guided experience, offering flexibility and free time around Milan’s key highlights like the Duomo and Centrale. Day 2, in contrast, was a fully guided tour arranged by us, which ran successfully thanks to Aliya’s dedicated efforts who oversaw the group’s smooth arrival to the meeting point, transport to the excursion, and on-time arrival at the airport. We’re glad to hear you enjoyed Day 2 and hope you’ll acknowledge that it was made possible by the same team’s efforts.
With regard to the refund, our company originally offered a goodwill gesture despite not being at fault. However, following a full review and considering the unfair accusations directed toward our guide, we made the difficult decision to withdraw that offer. While we understand your disappointment, our guide acted professionally and in line with the itinerary throughout, and it’s disheartening to see her efforts questioned when so much care was taken.
Lastly, we’d like to confirm that the refund for your taxi fare was processed on 14th May and, as stated, can take 3–7 working days to arrive. We appreciate your patience as that clears.
We remain committed to transparency and fairness, and we hope this clears up any misunderstandings. Thank you again for traveling with us—it was a pleasure to have your group on board, and we wish you all the best in your future adventures.
Warm regards,
Trips and Tours UK
We had a fantastic time at Barmouth…
We had a fantastic time at Barmouth Beach yesterday which was very well organised by Aliya!
What a lovely soul she is, she made the trip so comfortable and happening throughout the journey. Was our first time with Trips and Tours UK and I would definitely be booking my next trip with them.
18 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Shomaila Wasim,
Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic time at Barmouth Beach and that Aliya made the trip so enjoyable and comfortable. It’s great to welcome you on your first trip with Trips and Tours UK, and we can’t wait to help you plan your next adventure with us!
Warm regards,
Trips and Tours Team
AMAZING DAY IN MATLOCK
I went to Peak District Matlock with my 2 friends had an awesome day went Cromford Mills walked alot saw the most beautiful views Aliyah is always so lovely to travel with so informative and we love trips and tours have so much confiendece to travel with these guys x
17 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Mahdia Parveen,
Thank you for sharing your wonderful experience! We're thrilled to hear you had an awesome day exploring Matlock and Cromford Mills with your friends. It’s great to know Aliyah made the trip even more enjoyable with her friendliness and knowledge. We really appreciate your confidence in Trips and Tours and look forward to having you travel with us again soon!
Warn regards,
Trips and Tours Team
Milan tour
I absolutely loved Italy and the time we had in Switzerland too. Aliya was very accommodating to everyone’s needs and the service provided was excellent. The trip was extremely organised and was very enjoyable for me and my sister. Would definitely recommend
11 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Maya Serish,
Thank you so much for your lovely review! We're absolutely delighted to hear that you and your sister had such an enjoyable time in Italy and Switzerland. It's wonderful to know that Aliya made a positive impression and that the service and organisation met your expectations.
We truly appreciate your recommendation and hope to welcome you on another adventure in the future!
Warm regards,
Trips and Tours Team
Amazing trip
Amazing trip, super enjoyed every single minute of it, well organised and really attentive to every need.
11 de maio de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear Aiishya,
Thank you for your kind words! We're thrilled to hear you enjoyed every minute of the trip and that you found everything well organised and attentive to your needs. Feedback like yours means the world to us and motivates our team to keep delivering memorable experiences.
We hope to see you again on another adventure soon!
Warm regards,
Trips and Tours Team
Thank you Trips and Tours
I've travelled with Trips and Tours twice now and plan to travel again with them in the future. The second trip was a better experience than the first whereby the operator took on my feedback and ensure customer satisfaction the second time around.
Thank you Trips and Tours for making outings for families who face a range of personal barriers accessible. Thank you for being inclusive.
5 de abril de 2025
Avaliação não solicitada
Resposta da Tripsandtours
Dear H A,
Thank you for being a returning traveller and for sharing your experience with us. We're so pleased to hear that your second trip was an even better one, and we're truly grateful you noticed the efforts we made to take your feedback on board — customer satisfaction is always our priority.
It means a great deal to us that you value our commitment to accessibility and inclusivity. Creating enjoyable and welcoming experiences for all families is at the heart of what we do.
We look forward to welcoming you on many more journeys ahead!
Warm regards,
Trips and Tours Team
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