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Truvista Fiber Avaliações 

73
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Has been very flexible and responsive when I had trouble paying bill from a foreign country (web site would not allow payments from outside of the USA ) Also very prompt in reporting a service outage... Ver mais

Avaliado com 4 de um total de 5 estrelas

The TV picture is great but we contoinually get times whenever the picture freezes up for 10- 20 seconds. We have shut down and restarted the modem but the problem continues to come back. Sometimes we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service, no interruptions, good speed. Only had one outage in the last years and it was fixed in a timely manner. Price could be better, the had an increase in price and we were not notified a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Overall TruVista fiber optics service is good. However the picture delay when changing TV channels or movies is annoying. There should be some way to increase the picture speed between channels.

Detalhes da empresa

  1. Provedor de serviços de internet
  2. também em
  3. Empresa de telecomunicação
  4. Provedor de internet
  5. Serviço de segurança
  6. Serviço de telefone e internet

Escrito pela empresa

Truvista Fiber - Headquartered in Chester, SC, Truvista Fiber has been a leading provider of broadband services and associated applications for over 129 years in the Midlands Region of South Carolina, northern Georgia, and southern Georgia. Committed to bringing accessible and affordable services to our communities, Truvista Fiber offers ultra-fast, reliable 5 Gig fiber internet in all major service areas!

Fiber Internet. Local People. Real Service.

Escrito pela empresa

The Connection You Can Count On.
At Truvista Fiber, we're more than your internet provider. We're your neighbors. We deliver fast, reliable fiber internet backed by local customer support that puts people first. No confusing jargon. No endless transfers. Just dependable service from a team committed to keeping your home or business connected every day. Experience the difference of a company that lives where you live and cares about every connection.

Truvista Preferred Discount Program

Our Way of Saying Thank You

Our Way of Saying Thank You
At Truvista, we’re proud to support those who serve and strengthen our communities. As a thank-you for the important work you do, eligible customers can receive $10 off their monthly broadband service when they choose a qualifying plan of $50/month or higher. Who Qualifies? The Truvista Preferred Discount Program is available to: Active Military Anyone currently serving on active duty in any branch of the U.S. military. Veterans Former members who have served in any branch of the U.S. Armed Forces. Teachers Current educators serving in K-12 schools or higher education. First Responders Active-duty law enforcement officers, firefighters, and emergency medical services personnel. We’re grateful for the dedication and service you give to our communities, and we’re proud to help keep you connected.

Informações de contato

Promotion box for Truvista Fiber

Get 2 Gig Fiber for the Price of 1 Gig

More Speed. Same Price.

4,1

Muito Bom

O TrustScore é 4 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(73)

69 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer communication

Has been very flexible and responsive when I had trouble paying bill from a foreign country (web site would not allow payments from outside of the USA )
Also very prompt in reporting a service outage- ahead even of power company alert.

24 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

The company is good, but my wife isn’t happy with it.

The company is good. The only problem I have with has to do with recording shows on my wife’s tv.
It just goes off in a black screen and in a minute it will start back up so I have to keep kinetic internet also with a payment that is very high just so she can see her recorded shows. I wish that Truvisti could help me solve this problem.

26 de outubro de 2026
logotipo da Truvista Fiber

Resposta da Truvista Fiber

Thank you for taking the time to share your feedback. We're glad to hear you've had a positive experience with our service overall. We understand how frustrating it can be when TV viewing is interrupted, especially when trying to watch recorded programs. A member of our team will be reaching out to learn more about the issue and see how we can help. We appreciate your business and the opportunity to improve your experience.

Avaliado com 4 de um total de 5 estrelas

The TV picture is great but we have some intermitted interruptions.

The TV picture is great but we contoinually get times whenever the picture freezes up for 10- 20 seconds. We have shut down and restarted the modem but the problem continues to come back. Sometimes we get "Video not available". Other than these intermitted interruptions the reception is good. I have no problems with the internet.

23 de outubro de 2026
logotipo da Truvista Fiber

Resposta da Truvista Fiber

Thank you for taking the time to share your feedback. We're glad to hear you're pleased with the quality of your TV service and that your internet service has been working well. A member of our team will be reaching out to you directly to discuss your experience and assist further. Thank you for being a valued customer, and we appreciate the opportunity to serve you.

Avaliado com 5 de um total de 5 estrelas

Weather Proof

When it rained in the past, our previous provider service wouldn’t work.

Weather doesn’t affect Truvista service

26 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

I have had a wonderful experience with…

I have had a wonderful experience with truvista service.
I appreciate the reliable service and convenience of staying connected everyday. Having dependable internet makes it easier for everyday tasks.
Thank you, Truvista, for provingding great internet experience!

26 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

I switched from Windstream to Truvista…

I switched from Windstream to Truvista and I’m so glad I did. Better rates and so much better service. I’m a senior citizen and the installer was so nice and patiently explained everything. They are really good with informing when work is being done.

20 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, no interruptions, good speed. Only had one outage in the last years and it was fixed in a timely manner. Price could be better, the had an increase in price and we were not notified about it. You would think with new competition in the area, they would drop the price a bit to prevent people from jumping ship.

26 de outubro de 2026
Avaliado com 3 de um total de 5 estrelas

I lose WiFi 2 or 3 times a day

I lose WiFi 2 or 3 times a day. Mostly it is for just a few seconds which is irritating but isn’t long enough for me to lose what I was engaged in. Sometimes it is for longer and I lose everything in my task since my last back up. Your tech support doesn’t answer the phone. More than once I have had to drive to your local office to report an issue. I ditched Windstream to come to you but have the same unreliability.

26 de outubro de 2026
logotipo da Truvista Fiber

Resposta da Truvista Fiber

Thank you for your feedback. We know how important a reliable internet connection is for staying connected and getting things done throughout the day. A member of our team will reach out to review the issues you've reported and work toward improving your service experience. We appreciate the opportunity to address your concerns.

Avaliado com 2 de um total de 5 estrelas

Internet is constantly buffing

Internet is constantly buffing. I work from home at times and constantly loose connection
I have your 1 gig service, this should not be happening.
As for your question below, there is not specific date, but I does mainly happen after 12 pm

26 de outubro de 2026
logotipo da Truvista Fiber

Resposta da Truvista Fiber

Thank you for your honest feedback. We know how important a reliable internet connection is, especially when you're working from home. A member of our team will reach out to review the connectivity issues you've experienced and discuss ways to improve your service. We appreciate the opportunity to address your concerns and make things better.

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