Has been very flexible and responsive when I had trouble paying bill from a foreign country (web site would not allow payments from outside of the USA ) Also very prompt in reporting a service outage... Ver mais
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Veja o que dizem as avaliações
The TV picture is great but we contoinually get times whenever the picture freezes up for 10- 20 seconds. We have shut down and restarted the modem but the problem continues to come back. Sometimes we... Ver mais
A empresa respondeu
Great service, no interruptions, good speed. Only had one outage in the last years and it was fixed in a timely manner. Price could be better, the had an increase in price and we were not notified a... Ver mais
Overall TruVista fiber optics service is good. However the picture delay when changing TV channels or movies is annoying. There should be some way to increase the picture speed between channels.
Detalhes da empresa
- Provedor de serviços de internet
- também em
- Empresa de telecomunicação
- Provedor de internet
- Serviço de segurança
- Serviço de telefone e internet
Escrito pela empresa
Truvista Fiber - Headquartered in Chester, SC, Truvista Fiber has been a leading provider of broadband services and associated applications for over 129 years in the Midlands Region of South Carolina, northern Georgia, and southern Georgia. Committed to bringing accessible and affordable services to our communities, Truvista Fiber offers ultra-fast, reliable 5 Gig fiber internet in all major service areas!
Fiber Internet. Local People. Real Service.
Escrito pela empresa
- The Connection You Can Count On.
- At Truvista Fiber, we're more than your internet provider. We're your neighbors. We deliver fast, reliable fiber internet backed by local customer support that puts people first. No confusing jargon. No endless transfers. Just dependable service from a team committed to keeping your home or business connected every day. Experience the difference of a company that lives where you live and cares about every connection.
Truvista Preferred Discount Program
Our Way of Saying Thank You
At Truvista, we’re proud to support those who serve and strengthen our communities. As a thank-you for the important work you do, eligible customers can receive $10 off their monthly broadband service when they choose a qualifying plan of $50/month or higher.
Who Qualifies?
The Truvista Preferred Discount Program is available to:
Active Military
Anyone currently serving on active duty in any branch of the U.S. military.
Veterans
Former members who have served in any branch of the U.S. Armed Forces.
Teachers
Current educators serving in K-12 schools or higher education.
First Responders
Active-duty law enforcement officers, firefighters, and emergency medical services personnel.
We’re grateful for the dedication and service you give to our communities, and we’re proud to help keep you connected.
Informações de contato
112 York Street , 29706, Chester, Estados Unidos
- 800.768.1212
- truvista.net
Get 2 Gig Fiber for the Price of 1 Gig
4,1
Muito Bom
73 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What went wrong
What went wrong? I cancelled over 2 months ago and you are asking me what went wrong?
26 de outubro de 2026
Resposta da Truvista Fiber
We're sorry to hear that your experience with Truvista did not meet your expectations. We understand that you've already canceled your service and respect your decision not to revisit the experience. We apologize for the frustration caused by our follow-up communication and appreciate the time you spent as a Truvista customer.
Truvista was a great service provider
Truvista was a great service provider. We never really had an issues with internet connectivity. Would definitely recommend them over Kinetic.
23 de outubro de 2026
It started out great
It started out great, now their are countless billing issues. Ive requested a supervisor call me 5 times and still no help.
14 de outubro de 2026
Resposta da Truvista Fiber
Thank you for your feedback. A supervisor will be reaching out to you directly to discuss your concerns, review your account, and work toward a resolution. We appreciate the opportunity to make things right.
Service keeps dropping and the routers…
Service keeps dropping and the routers do not cover large enough areas.
26 de outubro de 2026
Resposta da Truvista Fiber
Thank you for sharing your feedback. We understand how frustrating it can be when your internet service is intermittent and your Wi‑Fi coverage doesn't meet your needs. A member of our customer care team will be reaching out to review your service concerns, troubleshoot the connection issues, and discuss options for improving coverage throughout your home. We appreciate the opportunity to address these concerns and work toward a resolution.
Customer Service has been almost…
Customer Service has been almost non-existent since I signed up. The guys that buried my fiber to the house damaged my sprinkler system. That was months ago. I haven’t heard from anyone since I reported the damage.
I was also getting “missed payments” notices when I am signed up for Auto pay
5 de setembro de 2026
Resposta da Truvista Fiber
Thank you for sharing your feedback. We understand how frustrating it can be when service concerns go unresolved and communication falls short of expectations. A member of our customer care team will be reaching out to review the issues you reported, including the damage to your sprinkler system and the missed payment notices you received while enrolled in Auto Pay. We appreciate the opportunity to address these concerns and work toward a resolution.
Internet pricing was advertised as it…
Internet pricing was advertised as it would never increase. I started off paying $78 ish and now I'm at $90 a month. It also seems as if my speeds have slowed.
26 de outubro de 2026
Resposta da Truvista Fiber
Thank you for sharing your feedback. A member of our customer care team will be reaching out to review your account, discuss your concerns, and provide additional clarification regarding your service and billing. We appreciate the opportunity to address these concerns and improve your experience.
Works great so far
26 de outubro de 2026
There was some problems with my…
There was some problems with my billing. And it was fixed quickly.
16 de outubro de 2026
Resposta da Truvista Fiber
Thank you so much for your feedback! We're glad your issue was resolved quickly. A member of our team may follow up to ensure everything is working as expected and that you're completely satisfied with your experience.
Great fast speed Great customer service.
Great fast speed Great customer service.
16 de outubro de 2026
Very happy user
I download a lot of very large files throughout the month. With Truvista Fiber what used to take me hours now only takes minutes.
Streaming videos are amazing. Say good bye to buffering. This is true with several devices in use at the same time. I am a happy camper.
19 de outubro de 2026
I’ve been very pleased with the service…
I’ve been very pleased with the service so far! The installation technicians were quick, professional, and courteous. They made sure to check with me about equipment placement before proceeding and cleaned up after making the necessary holes for installation. The internet has been fast and reliable, and I’m especially impressed that we recently had a storm and never lost our connection! Overall, a great experience from installation to performance. Highly recommend!
19 de outubro de 2026
Professional at all levels
Professional at all levels. Very helpful a solving problems.
12 de outubro de 2026
Had AT&T internet with 12 mb
Had AT&T internet with 12 mb. Actually worked at 10 to 11 speed. Now I have 2 g. That is 2,000 mb compared to 12mb. I honestly can’t tell any difference. Still has the circle thing when loading. The men buried the original line put down. The email said they would take it up and bury the act fiber line. Not sure if this had any bearing. I really want this fiber optic to work.
19 de outubro de 2026
Resposta da Truvista Fiber
Thank you for taking the time to share your experience with us. We understand that a member of our team has been in contact with you, and we sincerely hope your concerns are resolved as quickly as possible. We appreciate your patience and the opportunity to make things right.
My bill is higher than what I was told.
16 de outubro de 2026
Resposta da Truvista Fiber
Thank you for sharing your feedback. We understand how frustrating it can be when your bill is higher than expected. A member of our customer care team will be reaching out to review your account, discuss your concerns, and help provide clarity on your billing. We appreciate the opportunity to address this with you.
No interruptions of service or outages…
No interruptions of service or outages during the last major storm.
12 de outubro de 2026
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