Be very careful when ordering from this company they automatically put you on a two week subscription who possibly goes through this. I’m not a man and I don’t shave my face every day. So I was automa... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Great product horrible customer service. I must have hit subscribe button accident or i was automatically subscribed and i didn’t know about it. I got an alert for a refill that i didn’t know about im... Ver mais
I was so glad to get rid of the peach fuzzy and dead skin without any irritation. It's a great product but, being a senior on social security, I don't know if I'd be able to keep up a subscription.
I’ve been using Jill for a few years now and have contacted customer service on two occasions; both experiences were outstanding customer service truly goes above and beyond. The product speaks for... Ver mais
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Tried to cancel early on and still got…
Tried to cancel early on and still got charged because they needed time to process. Major rip off.
I cancelled my subscription and got…
I cancelled my subscription and got another delivery and charged.
NOT HAPPY!
Kelly R
Please cancel my subscription
Please cancel my subscription. I no longer want to receive your product.
I received less with my Deluxe Jill kit than was in my extra blade kits
I ordered the extra blades with my initial deluxe Jill kit. I was disappointed that I had to use items out of one of the
extra blade kits to complete my first shave. My kit had a blades and holder as well as a full size towel and that was all. When I opened one of the blade replacement kits I was expecting just the blades but I also found an oil wipe and
cleanser and even a face mask. I feel like my Deluxe Kit should have come with everything I’ve mentioned. I should not have had to take things out of my other kits. I was very disappointed.
Customer service is amazing!
Disappointed at how cheap it seems
Disappointed at how cheap it seems. Not much different to the $2 item I buy in the beauty supply store. The packaging is more impressive than the shaver.
I tried to send message to cancel…
I tried to send message to cancel subscription, no one replied, they then sent the item and charged me 35$(which is way too expesive). and I tried to email to send it back( I never opened it) and I never got a response. I finally figured out how to cancel the subscription on the desktop(impossible to find on mobile version). So hopefully it is cancelled but I am sad about paying so much money for an item I did not want. Item itself is ok (but still way overpriced) but the customer service makes it so its not worth ordering.
I had a problem probably no-one has had…
I had a problem probably no-one has had before and it was handled beautifully. Of all things, I had lost my razor and decided to just go to the Jill website and order a new one. I look all over the site and no razor handles to be had! I wrote customer service and was very quickly told they'd send me a complete starter set gratis since they don't sell handles separately. A day or two later I had my handle and was able to dermaplane again!
This is a great razor
This is a great razor. I think the refils ⁸ expensive. This works perfectly. Love the idea.
Customer service never replies
My package arrived empty
My package arrived empty. I reached out 4 days ago about this and have heard nothing back.
It was scary at first
It was scary at first, but the kit makes it easy and I really think I’ll be coming back!
Grippy teeth
Razor is very grippy teeth, even felt jagged on one end. I sent an email complaint instead of doing this for trust pilot, but got no response. So if they're going to send this email link again, I guess I'll respond here this time.
I want to cancel my subscription ASAP…
I want to cancel my subscription ASAP and thought I had last time as it's not a product for me I used it one time and just don't see me continuing with the product.
I absolutely love this product
I absolutely love this product! My face feels amazing and my son can telling my he can see my mustache lol 😊
I reached out to the Jill customer…
I reached out to the Jill customer service through the help email address listed on your website and I have yet to hear back from anyone. Very disappointed in the lack of response considering the email was in regards to getting something I didn’t order from Jill!
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