tryjill.com Avaliações 

482
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Be very careful when ordering from this company they automatically put you on a two week subscription who possibly goes through this. I’m not a man and I don’t shave my face every day. So I was automa... Ver mais

Avaliado com 1 de um total de 5 estrelas

Great product horrible customer service. I must have hit subscribe button accident or i was automatically subscribed and i didn’t know about it. I got an alert for a refill that i didn’t know about im... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was so glad to get rid of the peach fuzzy and dead skin without any irritation. It's a great product but, being a senior on social security, I don't know if I'd be able to keep up a subscription.

Avaliado com 5 de um total de 5 estrelas

I’ve been using Jill for a few years now and have contacted customer service on two occasions; both experiences were outstanding customer service truly goes above and beyond. The product speaks for... Ver mais

2,7

Ruim

O TrustScore é 2.5 de um total de 5

482 avaliações

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2,7

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(482)

455 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Poor Experience

Hello,
I canceled my membership prior to the product shipping and you still sent it and charged me.
I would like to return the unopened product for a full refund.
Thank you

6 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

From the start I should have known it was going to be bad when I didn't receive everything in the first order..

The first order that I received was not all the items that were listed I was asked to send in a picture I did and then I received an email about a free gift I wasn't thinking or realizing what was happening but it was to replenish my 3-month Supply and I would get the free gift I didn't know until after I clicked okay but the funny thing is I didn't even get the gift I didn't get the the post oil pads whatever they call it I sent them a video now again showing them the box and everything that it's just the blades and the powder so I'm very unhappy and I highly recommend that nobody buy this online if you want it go to Ulta!! They also make it incredibly hard to cancel there's not a button that says cancel it only says to push it out I've emailed several times and it's very poor customer service.

1 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

First terrible customer service

First of all, I had already canceled my subscription in the shop app where you connect to the store, but I still received another order and I spent $43. Then I asked if I could return it and they said no, that’s why

15 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

Great product horrible customer…

Great product horrible customer service. I must have hit subscribe button accident or i was automatically subscribed and i didn’t know about it. I got an alert for a refill that i didn’t know about immediately reached out to customer service and i was told that they do not and cannot refund me. For an unused and unwanted double the price auto ship i never agreed too. Beware your not subscribing because they will not refund you.

7 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

More notice on the auto shipping

More notice on the auto shipping. I couldn't cancel the shipping. It took more a lot of time even to find out how to communicate through the portal. Once I did it was to late to cancel the current order. So I cancelled my subscription totally.

7 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

Horrible customer service..

This was not a good experience— I cancelled subscription in June of this year .. 3 months later an order was placed again by company .. Contacted company via email and they refused to refund/cancel .. No ethics what so ever !!!
Horrible customer service!!

30 de setembro de 2026
Avaliado com 2 de um total de 5 estrelas

Customer service?

As a long time subscription based client, I am severely disappointed in the level of customer service shown when my box of refills arrived empty. While I understand this is needs to be addressed with the postal service as well, it would seem a logical solution would be to ship a replacement box immediately. That did not happen.

What did happen is I cancelled my subscription and cannot recommend doing business with Jill.

30 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

The product itself is nice, terrible logistics team

The product itself is nice, however the logistics execution is severely poor and lacking. My original kit advertised the pro starter kit, with a “bonus upgrade” for $4.99 of the after serum, which was advertised in a separate, sealable, reusable bottle. What I received was a free sample packet style serum, in a plastic pouch that was a one time use. Though there was probably enough serum in the pouch to use more than once, it was a plastic rip open pouch, and there was no way to seal it up again, travel with it anywhere, or keep it from being exposed to air or leaking onto other things.. not what was advertised. I moved past that, and kept my refill subscription for new refill blades every three months. Because I had already lost some confidence in the companies’s ability to ship what they advertise, I reached out, proactively to the support team and asked if my refill subscription would be for the pro blades since I ordered the pro starter kit, or if they would be for the standard blades and I would need to order the standard handle separately. They reassured me that my refill subscription would be for pro blades since I paid to upgrade my starter kit to the pro package. Wouldn’t you know it, my first refill shipment arrived today, and it was for the standard blades, not the pro. They do not fit in my pro handle, and I cannot use them. Again, the product itself is nice, but the order execution portion of this business needs some serious work.

6 de outubro de 2026

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