TryrovinaAvaliações 

Resposta da Tryrovina

Há 9 horas

Hi Jaimson,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and completely understand your disappointment after waiting so long for your order.

After investigating your shipment, we found that it was unfortunately marked as undeliverable by the carrier, which prevented it from reaching your address. Because of this, we processed a full refund to ensure you were not charged for an order you couldn't receive.

We sincerely apologize for the inconvenience and the time you invested waiting for your package. While this situation was beyond our control, we understand how frustrating it must have been.

If you're interested in placing another order in the future, we'd be happy to work with you to verify the delivery details beforehand and do our best to help ensure a smoother experience.

Thank you again for your feedback, and we wish you all the best.

The Rovina Support Team.

Resposta da Tryrovina

Há 10 horas

Hi Gloria,

Thank you so much for taking the time to share your experience! We're delighted to hear that you've noticed improvements in both your digestive regularity and your skin tone while using Rovina Astaxanthin.

It's wonderful to know our product has been a positive addition to your wellness routine. We truly appreciate your support and are grateful for your feedback.

Thank you for choosing Rovina!

The Rovina Support Team.

Resposta da Tryrovina

Há 1 dia

Hi Crystal,

Thank you so much for the 5-star review! We are glad to hear that our team was able to assist you promptly and smoothly when you reached out regarding your subscription.

We completely understand that circumstances change, and please know that our doors are always open if you ever decide to return to us in the future. We wish you all the best!

The Rovina Team.

Resposta da Tryrovina

Há 1 dia

Hi Radhica,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that Arlyn was able to assist you promptly, courteously, and professionally. Providing excellent customer service is something we strive for every day, and your kind words mean a great deal to both Arlyn and our team.

We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 2 dias

Hi Zohar,

Thank you for sharing your experience. We sincerely apologize for the delay with your order and for the frustration caused by the unexpected charge.

We're glad our support team was able to respond to you promptly. As discussed, your refund has already been processed. Please allow 1–10 business days for it to appear in your account, depending on your bank or card issuer.

We truly appreciate your patience and the opportunity to resolve this matter. If you have any further questions, please don't hesitate to reach out, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 2 dias

Hi Jeanette,

Thank you so much for taking the time to share your experience.

We're delighted to hear that Aljan was able to make the cancellation process quick and easy for you. Providing prompt, respectful, and hassle-free support is always our goal.

We truly appreciate your kind feedback and thank you for giving us the opportunity to assist you. If you ever have any questions or need help in the future, we're always here for you.

The Rovina Support Team.

Resposta da Tryrovina

Há 2 dias

Hi Bernard,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you were pleased with the prompt response to your request. We'll be sure to share your kind words with Estella, who will be happy to know her assistance made a positive difference.

We truly appreciate your feedback and thank you for choosing Rovina. If you ever need any assistance in the future, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 2 dias

Hi Vallery,

Thank you so much for sharing your story with us! We are absolutely thrilled to hear that after seven years, you are finally experiencing relief from neuropathy and that the numbness is being addressed. Knowing our product has made such a positive difference for you truly means the world to our team.

Wishing you continued comfort and wellness on your health journey!

The Rovina Team.

Resposta da Tryrovina

Há 2 dias

Hi Stephanie,

Thank you so much for taking the time to share your wonderful experience! We are absolutely delighted to hear how quickly and effectively Arlyn was able to assist you. Providing fast, empathetic, and reliable support is exactly what we strive for, and Arlyn will be thrilled to hear your kind words.

We truly appreciate your support and are always here if you need anything else!

The Rovina Team.

Resposta da Tryrovina

Há 2 dias

Hi Amanda,

Thank you so much for taking the time to leave a review and share your experience!

We completely understand that after just one week, it may still be too early to notice significant changes. Many of our customers begin to experience more noticeable benefits after several weeks of consistent daily use, as Astaxanthin gradually builds up in the body.

We truly appreciate your honesty and are grateful that you're willing to come back and share another update in a month. We look forward to hearing how your journey with Rovina progresses.

If you have any questions along the way or need any assistance, please don't hesitate to reach out. We're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hi Alli,

Hi, we're sorry to hear about your experience and appreciate you taking the time to share your feedback. We'd like to clarify that each softgel contains 3 mg of astaxanthin, and the recommended daily serving is 4 softgels, providing a total daily dosage of 12 mg. The serving instructions are included on the product label. We apologize if this wasn't as clear as it could have been. Unfortunately, we're unable to locate your account based on your review. Please contact us at info@tryrovina.com, and our team will be happy to review your order and address your concerns. We look forward to assisting you.

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hi Latisha,

Thank you so much for your wonderful 5-star review! We're delighted to hear that Jean was able to assist you promptly and provide great customer service. We'll be sure to share your kind words with Jean. We truly appreciate your support and look forward to serving you again!

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hello Rosemary,

Thank you for your thoughtful feedback. We're delighted to hear that Arlyn made such a positive impact on your experience, and we'll be sure to share your kind words with her.

We're also sorry to hear about your concerns regarding our product quantity, pricing, and subscription. We appreciate your honest feedback and will share it with our team as we continue working to improve our customer experience.

Thank you again for taking the time to leave a review.

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hi Mauricio,

Hi, we're truly sorry to hear about your experience and understand how frustrating this delay has been. We sincerely apologize for the inconvenience. Our team has already reached out to you via email to assist and provide an update regarding your order. Please check your inbox (and spam/junk folder if needed), and we'll continue working with you until this is resolved. Thank you for your patience.

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hi Ronald,

Thank you so much for taking the time to share your experience! We're delighted to hear that you're enjoying Rovina and that we were able to find a solution that worked well for you.

It was my pleasure to assist you by adjusting your subscription to better fit your needs and providing a discount on your current order. Your kind words truly mean a lot, and I'm grateful for the opportunity to help.

We sincerely appreciate your support and your trust in Rovina. If you ever need anything in the future, please don't hesitate to reach out, we're always here to help.

Wishing you continued wellness, and thank you again for being a valued member of the Rovina family!

The Rovina Customer Support

Resposta da Tryrovina

Há 3 dias

Hi Jackie,

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience.

We're delighted to hear that Gen was able to assist you with care, patience, and consideration. Customer satisfaction is our top priority, and your kind words mean a great deal to our team.

Thank you again for your support and for your 5-star review. If you ever need anything in the future, please don't hesitate to reach out, we're always here to help.

The Rovina Customer Support