my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Ver mais
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Ver mais
A empresa respondeu
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Ver mais
A empresa respondeu
4,3
Excelente
614 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They are truly professional and…
They are truly professional and customer based with quality care and attention to detail
26 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi David,
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you had a positive experience with our team. Providing professional, customer-focused service with attention to detail is something we strive for every day, and it's wonderful to know that this was reflected in your experience.
Your kind words mean a great deal to us and will be shared with the team. Feedback like yours motivates us to continue delivering the highest level of service possible.
Thank you again for choosing Rovina and for your support.
The Rovina Support Team
Subscription
Jodi was so experienced n patient. She managed to solve my subscription issue immediately.
Well done & thank you Jodi!
27 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Izzah,
Thank you for taking the time to share your experience with us.
We're thrilled to hear that Jodi was able to assist you with your subscription concern and resolve it promptly. Providing patient, efficient, and knowledgeable support is something we take great pride in, and we're delighted that Jodi delivered that experience for you.
Your kind words and recognition mean a lot, and we will be sure to share your feedback with Jodi.
Thank you again for choosing Rovina and for your support.
The Rovina Support Team
I had a small issue with the ordering…
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee
26 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Tosh,
Thank you for taking the time to share your wonderful feedback with us.
We're delighted to hear that Jodi was able to assist you with your ordering concern and provide the kind, prompt, and helpful support you deserved. Delivering excellent customer service is very important to us, and we're thrilled that Jodi made such a positive impression.
We're also especially happy to hear that you're enjoying the product and plan to continue ordering. Your support and trust mean a great deal to us.
Thank you again for your kind words. We will be sure to share your feedback with Jodi and the rest of the team.
The Rovina Support Team
I love this product and recommend it to…
I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂
27 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're loving the product and truly appreciate your recommendation. It means a lot to us!
We're especially happy that Jodi and the team were able to quickly resolve the ordering issue and provide the prompt and professional support you deserved.
Thank you for choosing Rovina and for taking the time to share your experience. We look forward to continuing to support you on your wellness journey!
The Rovina Support Team
Customer service excellent
Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.
26 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Horace,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you were pleased with the customer service you received. Your kind words and recognition are truly appreciated and will be shared with Arlyn.
We completely understand that it's still early in your experience with the product, and we appreciate you giving it a fair opportunity. We hope that over the coming weeks you'll begin to experience the benefits that so many of our customers enjoy.
Thank you again for choosing Rovina and for your valuable feedback. If you ever have any questions or need assistance, we're always here to help.
The Rovina Support Team.
It’s only been 1 week since I started…
It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!
25 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Carol,
Thank you for sharing your experience!
We're glad to hear you've started your Astaxanthin journey and are following the recommended usage guidelines. Since it's only been about a week, it's completely understandable that you haven't noticed significant changes yet.
Many customers report that results can vary from person to person, with noticeable improvements often appearing after 30–60 days of consistent use, while more significant benefits may become apparent after 90 days of regular supplementation.
We appreciate your patience and positive outlook, and we're excited to be part of your wellness journey. We look forward to hearing how you're doing in the coming weeks!
The Rovina Support Team
I spoke with Jodi and she responded…
I spoke with Jodi and she responded quickly to help me with my situation.
25 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Cherita,
Thank you so much for your kind review! We're delighted to hear that Jodi responded quickly and was able to help you with your situation. We'll be sure to share your kind words with her—they'll mean a lot. We truly appreciate your support and look forward to assisting you again whenever you need us!
The Rovina Support Team.
I unfortunately needed to cancel my…
I unfortunately needed to cancel my subscription and Gem was such a huge help! And boy, was she fast :) Thanks Gem!!
25 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Tina,
Thank you so much for your wonderful review! We're so glad to hear that Gem was able to assist you quickly with your subscription cancellation. We'll be sure to pass along your kind words to her. They'll definitely make her day! We truly appreciate your support and hope to have the opportunity to serve you again in the future.
The Rovina Support Team.
Jean I appreciate the information you…
Jean I appreciate the information you shared with me it will be very useful in determining my decision
25 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Kevin,
Thank you for your thoughtful review! We're so glad to hear that the information Jean provided was helpful and will assist you in making your decision. We'll be sure to share your kind words with Jean. We truly appreciate your feedback and are here if you have any other questions or need further assistance!
The Rovina Support Team.
Great Company, Wonderful Product!!
Customer service is fast in responding to any questions. It has been a pleasure speaking with them and getting to know their product. I HIGHLY RECOMMEND THIS COMPANY AND THEIR PRODUCT. They truly care about their customers and believe in their product. So do I 💯
25 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Glenda,
Thank you so much for your wonderful review!
We're thrilled to hear that you've had such a positive experience with both our product and our customer service team. Providing prompt support and helping our customers feel confident in their wellness journey is something we care deeply about.
It means a great deal to know that you enjoy the product and feel that our team genuinely cares. Your recommendation and trust in Rovina are truly appreciated.
Thank you for being a valued member of the Rovina community. We look forward to continuing to support you!
The Rovina Support Team.
I made this purchase on a whim and…
I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank you Angelie
24 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Britt,
Thank you for taking the time to share your experience!
We're delighted to hear that Angelie was able to assist you promptly and help resolve your concerns. We understand that subscription details can sometimes be overlooked during a purchase, and we're glad we could provide the support you needed.
Providing helpful, responsive, and customer-focused service is very important to us, and we'll be sure to share your kind words with Angelie.
Thank you for giving Rovina a try, and we truly appreciate your feedback.
The Rovina Support Team
Jodi was great at cancelling my…
Jodi was great at cancelling my subscription
24 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Debbie,
Thank you for taking the time to share your feedback!
We're delighted to hear that Jodi was able to assist you with your subscription cancellation and make the process smooth and hassle-free. Providing prompt, professional, and respectful support is always our goal.
We'll be sure to share your kind words with Jodi,she'll be thrilled to know her assistance was appreciated.
Thank you for choosing Rovina, and we wish you all the best!
The Rovina Support Team
Jean was excellent
Jean was excellent! Addressed my technical problem by fixing it manually. I couldn't ask for better customer service-
Jason F
24 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Jason,
Thank you for taking the time to share your experience!
We're thrilled to hear that Jean was able to resolve your technical issue and provide the level of service you deserved. Going the extra mile to help our customers is something we take great pride in, and it's wonderful to know that Jean's assistance made such a positive impression.
We'll be sure to pass along your kind words to Jean. Feedback like yours means a lot to our team.
Thank you for choosing Rovina, and we truly appreciate your support!
The Rovina Support Team.
The quality and consistency of this…
The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.
17 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hello Eddie,
Thank you for your wonderful 5-star review! We're delighted to hear that you're impressed with the quality and consistency of our supplement. We truly appreciate your trust and confidence in our product. We look forward to being part of your wellness journey and hope to hear about your positive results in the future.
The Rovina Support Team.
I been taking it for over a week and no…
I been taking it for over a week and no changes
23 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi John,
Thank you for sharing your feedback. We're sorry to hear that you haven't noticed any changes yet.
After reviewing your account, we can see that your order was placed on June 7, which means you've been using the product for a relatively short period of time. While we understand it's natural to hope for quick results, most customers notice improvements within 30–60 days of consistent use, and for the best experience, we generally recommend using the product consistently for at least 90 days to see more meaningful results.
Results can vary from person to person depending on factors such as overall health, lifestyle, diet, consistency of use, and individual body chemistry. As with any dietary supplement, some individuals may notice benefits sooner, while others may require more time.
We appreciate you giving Rovina Astaxanthin a try and encourage you to continue taking it as directed. If you have any questions about usage or dosage, our support team is always happy to help.
The Rovina Support Team
Seems like yet another Fraudulent Scam Site from China.
Unfortunately there aren't negative stars, or this would be negative 100. I have had to change this review, because the Rovina website is inaccessible, and the info support does not answer email. This is to try and cancel receiving any further product from them.
I have sent a 2nd email to their support, with supporting documentation ie: billing, order number, to cancel, but since they will not answer I tried to add my email here to avoid further charges but trustpilot won't allow it.
I still cannot cancel the subscription. Rovina will not answer the email I sent to them with the full information provided.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you
What kind of business is run this way ?
4 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Joev,
We're sorry to hear that you feel this way and appreciate the opportunity to address your concerns.
After reviewing your review, we have been unable to locate an account under the information provided. Because we cannot identify your order or subscription, we are unable to verify the issues you've described or assist with cancellation requests at this time.
We take customer concerns seriously and would like to clarify a few points:
• Our customer support team is available 24/7 via email and responds to thousands of customer inquiries each month.
• We do not prevent customers from canceling subscriptions. Customers may manage, pause, skip, delay, or cancel their subscriptions at any time through our customer portal or by contacting our support team.
• If a customer cannot locate their account, it is often due to a different email address being used at checkout than the one being used to search for the subscription.
We would genuinely like the opportunity to investigate your concerns. Please contact us directly at info@tryrovina.com with your order number, full name, or the email address used when placing the order, and we'll be happy to review your account and assist you promptly.
We are committed to providing transparent service and resolving any legitimate concerns brought to our attention.
The Rovina Support Team
Resposta da Tryrovina
Hi Leonel ,
Thank you for taking the time to share your feedback!
We're delighted to hear that you experienced a quick response and accurate delivery. Providing prompt support and a smooth customer experience is something we strive for every day.
We're especially pleased to hear that Jean was able to assist you effectively. We'll be sure to share your kind words with her.
Thank you for choosing Rovina and for your support!
The Rovina Support Team
I am loving this product
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach out to them!! Especially Angelie! She went above and beyond to help me! Definitely recommend this Rovina Astaxanthin!
23 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Mary,
Thank you so much for sharing your wonderful experience!
We're thrilled to hear that you're loving Rovina Astaxanthin and that you've noticed improvements in your skin's elasticity and the appearance of crepey skin. Hearing about positive results like yours is incredibly rewarding for our team.
We're also delighted to know that Angelie provided the level of care and support we strive to deliver. Going above and beyond for our customers is what we aim for, and we'll be sure to share your kind words with her.
Thank you for your recommendation and for being a valued member of the Rovina community. We truly appreciate your support!
The Rovina Support Team
I unfortunately was not able to…
I unfortunately was not able to continue with the supplements because of a new medication I’m taking. I reached out to your email and did not get a response at first.
I then reached out through an email I had received earlier and got an immediate response from Jean. And she’s not AI!
She apologized that no one had reached out. Anymore it’s hard to actually reach a live person and get a personal response when you have an issue with a product.
But Jean was great! She cancelled the subscription for me right away and explained what she could do for me with a partial credit. And I’ll be giving the Rovina to a friend who is anxious to try it.
The credit is great but in all honesty, the customer service with her was just so nice and very appreciated.
Jean is an awesome representative for your brand. Please thank her again for me.
21 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Carol,
Thank you so much for taking the time to share your experience and for your thoughtful words.
We're delighted to hear that Jean was able to assist you promptly and provide the personal support you needed. We understand how important it is to receive a timely response, especially when questions arise regarding your health and supplements, and we sincerely apologize that your initial inquiry did not receive the attention it deserved.
It's wonderful to know that Jean was able to help with your subscription cancellation, explain the available options, and make the process smooth and stress-free. Providing genuine, person-to-person support is something we value deeply, and we're thrilled that Jean's care and professionalism made such a positive impression.
We'll be sure to share your kind comments with Jean and recognize her for the outstanding service she provided. Feedback like yours means a great deal to our team.
Thank you again for your support, your understanding, and for recommending the product to a friend. We wish you all the best with your new medication and ongoing wellness journey.
The Rovina Support Team
Jean was very helpful and provided…
Jean was very helpful and provided answers to my questions
22 de junho de 2026
Avaliação não solicitada
Resposta da Tryrovina
Hi Harnarine,
Thank you for taking the time to leave a review!
We're delighted to hear that Jean was able to assist you and provide clear answers to your questions. Delivering helpful, responsive, and informative support is something we take great pride in, and we're glad Jean made your experience a positive one.
We'll be sure to share your kind words with her.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team
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