TryrovinaAvaliações 

614
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Ver mais

A empresa respondeu


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

614 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(614)

611 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is exactly what they said that it is

Thought I was going to have to go through dialysis and then I tried your product and it really works.

2 de julho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Mark,

Thank you so much for sharing your experience. We're truly grateful to hear that our product has made such a positive difference for you. Stories like yours mean a great deal to our team.

We wish you continued health and wellness, and if you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for trusting us and for taking the time to leave your review!

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Ralph was 100% helpful and answered my…

Ralph was 100% helpful and answered my enquiry immediately and professionally in every way which made my experience acceptable.
I would highly recommend your company and give Ralph a pay rise 🤗

1 de julho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Claire,

Thank you so much for taking the time to share your kind feedback!

We're delighted to hear that Ralph was able to assist you promptly and professionally, making your experience a positive one. We'll be sure to pass your wonderful comments along to him, including your suggestion for a pay rise! 😊

Your recommendation means a great deal to us, and we truly appreciate your support. If you ever need assistance again, we're always here to help.

The Rovina Support Team

Avaliado com 5 de um total de 5 estrelas

First of all the response time was…

First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for being so helpful and responsible with your actions. I will be ordering from you again believe me.

1 de julho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Ana,

Thank you so much for your wonderful review!

We're delighted to hear that our team was able to assist you promptly and resolve your concerns both times you reached out. Providing responsive, reliable support is always our goal, and it's incredibly rewarding to know we've earned your trust.

We truly appreciate your kind words and are grateful for your continued support. We look forward to serving you again on your next order!

The Rovina Support Team

Avaliado com 5 de um total de 5 estrelas

Dealing with Gem was a pleasure

Dealing with Gem was a pleasure

1 de julho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Greg,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a pleasant experience with Gem. We'll be sure to share your kind words with her—they'll mean a lot.

We truly appreciate your support and are grateful for the opportunity to assist you. If you ever need anything in the future, we're always here to help.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

I want to recognize Jean

I want to recognize Jean, Customer Support Specialist at Rovina, for providing truly exceptional customer service. From beginning to end, she treated me with kindness, patience, and genuine professionalism. She listened carefully to my concerns, answered every question thoroughly, and made sure I felt supported throughout the entire process.

Jean went above and beyond to provide elite customer care, and it’s rare to find someone so dedicated to ensuring a positive customer experience. Her compassion, attention to detail, and commitment to helping customers reflect the very best of Rovina. She is a tremendous asset to the company, and I sincerely appreciate everything she did for me.

Thank you, Jean, for setting such a high standard for customer service!

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Ro,

Thank you so much for taking the time to share such a thoughtful 5-star review. We’re truly grateful for your kind words and delighted to hear that Jean provided you with the level of care and support you deserved.

We’ll be sure to share your wonderful feedback with Jean. She takes great pride in helping our customers, and we're glad she was able to make a positive difference in your experience.

Your feedback means a great deal to us, and we appreciate the opportunity to assist you. Thank you again for your trust and support.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Arlyn from ROVINA really helped me a…

Arlyn from ROVINA really helped me a lot today, thank you

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Joey,

Thank you so much for your wonderful 5-star review! We're delighted to hear that Arlyn was able to assist you and make your experience a positive one. We'll be sure to share your kind words with her, they'll mean a lot.

We truly appreciate your support and are always here if you need any assistance in the future.

The Rovina Support Team.

Avaliado com 4 de um total de 5 estrelas

Thank you Jean for your fast and kind…

Thank you Jean for your fast and kind service. It truly is appreciated. Maybe if the site was easier for me you would not have had to intervene. Thanks again.

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Ufford,

Thank you so much for your kind 5-star review! We're delighted to hear that Jean was able to provide you with fast and caring support. We'll be sure to share your thoughtful feedback with her.

We also appreciate your comments about our website. Feedback like yours helps us identify opportunities to improve the experience for all of our customers, and we'll certainly take it into consideration.

Thank you again for your support, and we wish you all the best!

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Kat was quick

Kat was quick, courteous, professional and resolved the matter to my complete satisfaction. I greatly appreciate Kat's assistance.

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Gerald,

Thank you so much for taking the time to share your experience!

We're delighted to hear that Kat was able to assist you quickly, professionally, and to your complete satisfaction. Your kind words mean a great deal to our team, and we'll be sure to pass your feedback along to Kat.

We truly appreciate your support and thank you for choosing Rovina. If there's ever anything else we can help you with, please don't hesitate to reach out.

The Rovina Support Team

Avaliado com 5 de um total de 5 estrelas

I really appreciated the prompt service…

I really appreciated the prompt service and attention paid to my situation by Arlyn the agent who helped me. Thank you so much for your service.

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Erin,

Thank you so much for taking the time to share your experience!

We're delighted to hear that Arlyn was able to provide prompt service and give your concern the attention it deserved. Your kind words mean a great deal to our team, and we'll be sure to share your feedback with Arlyn.

Thank you for choosing Rovina. If there's ever anything else we can assist you with, please don't hesitate to reach out.

The Rovina Support Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I accidentally had my order going to the wrong address and Miya was able to correct it for me in record time.

30 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Ria,

Thank you so much for your wonderful review!

We're thrilled to hear that Miya was able to quickly update your shipping address and resolve the issue in record time. Providing fast, accurate, and reliable support is something we strive for every day, and we're delighted that Miya could make your experience a positive one.

We'll be sure to share your kind words with Miya, they'll mean a lot to her!

Thank you for choosing Rovina. If you ever need anything else, we're always here to help.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Communication was successful

29 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Michelle,

Thank you for your 5-star review! We're glad to hear that our communication met your expectations. We truly appreciate your feedback and your patience throughout the process. If you ever need any assistance, our team is always here to help.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Great product and followup

My contact Jean at this company went above and beyond to assist me. This company not only produces a great product but also has great employees!!!!

29 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Amalia,

Hi Amalia,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with Jean. We'll be sure to share your kind words with her, they'll mean a lot.

We're grateful for your trust in Rovina and are thrilled that you're enjoying both our product and the support you received. If you ever need anything in the future, we're always here to help.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Bash handle my request fast and…

Bash handle my request fast and professional great customer service thank you bash for all you do

29 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi, Kadejah.

Thank you for your amazing 5-star review! We're so glad we could handle your request quickly and provide the great customer service you deserve. We truly appreciate your support and look forward to helping you again. Have a wonderful day

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Thanks GEM

Thanks GEM
Your reply was of great help

29 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Mister Tannaf,

Thank you so much for your kind words! We're delighted to hear that Gem was able to assist you and provide the help you needed.

Your feedback means a lot to us, and we'll be sure to share your appreciation with Gem. If you ever need any further assistance, please don't hesitate to reach out, we're always here to help.

Thank you for choosing Rovina!

The Rovina Support Team .

Avaliado com 5 de um total de 5 estrelas

Customer service was very responsive…

Customer service was very responsive and helpful.

27 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Tammy,

Thank you so much for your wonderful review!

We're delighted to hear that you found our customer service responsive and helpful. Your kind words truly mean a lot to our team, and we're grateful you took the time to share your experience.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.

Thank you for choosing Rovina!

The Rovina Support Team

Avaliado com 5 de um total de 5 estrelas

Thank you

Thank you, Kat, for fixing my order mistake so quickly:)

29 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Kimberly,

Thank you so much for your kind review!

We're thrilled to hear that Kat was able to fix your order issue so quickly. Providing fast and helpful support is always our goal, and we're glad we could make your experience a positive one.

We truly appreciate your support and thank you for choosing Rovina. If you ever need anything else, we're always here to help!

The Rovina Support Team

Avaliado com 1 de um total de 5 estrelas

Have canceled subscription multiple…

Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful

27 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Stacey,

We're sorry to hear about your experience. We have already sent you an email so we can discuss and resolve this matter directly.

After reviewing your account, we can confirm that your subscription was successfully canceled on June 9, 2026. We'd also appreciate it if you could let us know where you canceled your subscription, as we'd like to verify the process. Our subscription is optional and requires customers to actively opt in during checkout.

Please reply to our email with any additional details so we can investigate why you continued receiving shipments despite the cancellation and work toward a resolution.

We look forward to hearing from you.

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!!

I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊

27 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Katrina,

Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear about your excellent experience with Anthony. He always goes above and beyond to make sure our customers are well taken care of, especially when it comes to resolving refund concerns quickly and hassle-free.

Your kind words and support mean the world to Anthony and the whole team. We look forward to serving you again in the future!

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

Jodi took great care of me I love this…

Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!

27 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Patrice,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear how much you love our company and our products.

We will definitely pass along your sweet shoutout to Jodi they will be so happy to know they took great care of you. Thank you for your amazing support, and we look forward to serving you again soon!

The Rovina Support Team.

Avaliado com 5 de um total de 5 estrelas

I ordered the wrong product

I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

27 de junho de 2026
Avaliação não solicitada
logotipo da Tryrovina

Resposta da Tryrovina

Hi Regine,

Thank you for taking the time to share your experience with us.

We're so pleased to hear that Estella was able to assist you with your cancellation request in a helpful and professional manner. Providing prompt and courteous support is very important to us, and we're glad we could make the process smooth and hassle-free for you.

We completely understand that ordering the wrong product can happen, and we appreciate your understanding throughout the process. Your kind words will certainly be shared with Estella.

Thank you again for your feedback and for considering Rovina for future purchases. We look forward to serving you again whenever you're ready.

The Rovina Support Team

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