my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Ver mais
A empresa respondeu
Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Ver mais
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Ver mais
A empresa respondeu
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thought I was going to have to go through dialysis and then I tried your product and it really works.

Resposta da Tryrovina
Ralph was 100% helpful and answered my enquiry immediately and professionally in every way which made my experience acceptable.
I would highly recommend your company and give Ralph a pay rise 🤗

Resposta da Tryrovina
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for being so helpful and responsible with your actions. I will be ordering from you again believe me.

Resposta da Tryrovina
Dealing with Gem was a pleasure

Resposta da Tryrovina
I want to recognize Jean, Customer Support Specialist at Rovina, for providing truly exceptional customer service. From beginning to end, she treated me with kindness, patience, and genuine professionalism. She listened carefully to my concerns, answered every question thoroughly, and made sure I felt supported throughout the entire process.
Jean went above and beyond to provide elite customer care, and it’s rare to find someone so dedicated to ensuring a positive customer experience. Her compassion, attention to detail, and commitment to helping customers reflect the very best of Rovina. She is a tremendous asset to the company, and I sincerely appreciate everything she did for me.
Thank you, Jean, for setting such a high standard for customer service!

Resposta da Tryrovina
Arlyn from ROVINA really helped me a lot today, thank you

Resposta da Tryrovina
Thank you Jean for your fast and kind service. It truly is appreciated. Maybe if the site was easier for me you would not have had to intervene. Thanks again.

Resposta da Tryrovina
Kat was quick, courteous, professional and resolved the matter to my complete satisfaction. I greatly appreciate Kat's assistance.

Resposta da Tryrovina
I really appreciated the prompt service and attention paid to my situation by Arlyn the agent who helped me. Thank you so much for your service.

Resposta da Tryrovina
Great customer service. I accidentally had my order going to the wrong address and Miya was able to correct it for me in record time.

Resposta da Tryrovina
My contact Jean at this company went above and beyond to assist me. This company not only produces a great product but also has great employees!!!!

Resposta da Tryrovina
Bash handle my request fast and professional great customer service thank you bash for all you do

Resposta da Tryrovina

Resposta da Tryrovina
Customer service was very responsive and helpful.

Resposta da Tryrovina
Thank you, Kat, for fixing my order mistake so quickly:)

Resposta da Tryrovina
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful

Resposta da Tryrovina
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊

Resposta da Tryrovina
Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!

Resposta da Tryrovina
I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

Resposta da Tryrovina
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.