Trysoluma Avaliações 

Resposta da Trysoluma

21 de jul. de 2026

Hi Desirae,

We're grateful you took the time to share your experience, and we're truly sorry for the frustration this has caused. That's not okay, and we understand why you'd feel the need to escalate this further.

After looking into this, we want you to know that your subscription has been cancelled effective immediately. There will be no further charges or shipment.

We take full accountability here, and we're sorry it took this to get it resolved. Thank you for holding us to a higher standard, it matters

Resposta da Trysoluma

21 de jul. de 2026

Hi Suzanne,

We're so touched by your kind words and honesty. Hearing that you felt so well taken care of by Dawn truly means the world to us she goes above and beyond to make things right, and we're so glad she was able to sort everything out quickly and let you keep the extra bottles. That's the kind of care we believe every person deserves.

We also hear you completely about the product not being the right fit. You mentioned that it left you feeling nauseous and didn't help with your constipation, and we're sorry for that experience your body knows what works for it, and we respect that entirely. If you ever feel open to exploring a different path, we'd love for you to know about Soluma. It's thoughtfully formulated with a gentle approach to supporting digestive wellness and regularity, helping your body find its natural rhythm over time without the harshness.

Resposta da Trysoluma

21 de jul. de 2026

Hi Michelle,

We read your words with such warmth and appreciation. Hearing that you felt understood and respected during your conversation with Leana means so much she truly cares about every person who reaches out, and we know she'll be touched by your kindness.

You mentioned that you were working through a subscription concern, and we're glad we could make that process feel supportive rather than stressful. Soluma was designed to be exactly that kind of steady companion, a gentle, thoughtful approach to supporting your thyroid over time, so you can feel more like yourself with each passing week. It's not about quick fixes; it's about giving your body the consistent nourishment it deserves.

Whenever you feel the call to return to that path, we'll be here, rooting for you every step of the way.

Resposta da Trysoluma

21 de jul. de 2026

Hi Sandy,

We appreciate you taking the time to share your experience, and we're truly sorry we fell short of your expectations. This is not the kind of experience we want anyone to have, and we hear your frustration loud and clear.

We understand you'd like to return the unopened product and cancel any subscriptions. Please reach out to us directly at info@trysoluma.com so we can provide you with a return address and make sure everything is handled promptly. We want to get this sorted for you right away.

Thank you again for your honesty, it helps us do better.

Resposta da Trysoluma

21 de jul. de 2026

Hi Sandra,

We're so grateful for your beautiful words. Hearing that you felt both compassion and helpfulness from our team means everything to us because that's exactly the experience we hope every person has when they reach out.

You mentioned that Soluma felt "super awesome," and we couldn't agree more. It's crafted with care to gently support your thyroid journey, helping your body find its natural balance over time. Many who stick with it begin to notice subtle shifts in energy and overall wellbeing little signs that things are moving in the right direction.

Whenever you feel ready to give Soluma another try, we'll be right here cheering you on. Your health journey is yours, and we're honored to have been a small part of it.

Resposta da Trysoluma

21 de jul. de 2026

Hi Maria,

We're truly touched by your kind words, thank you for taking the time to share such a thoughtful experience. It means the world to us that you felt heard and respected throughout the cancellation process, even when you were unsure about continuing.

While we're sad to see Soluma go, we completely understand your decision. You're absolutely right that lasting results often take patience and commitment. That said, we'd love for you to know that Whispore was created with a different approach in mind designed to support thyroid wellness in a way that's both gentle and accessible, so you can feel the difference without the long wait.

Your trust matters deeply to us, and should you ever feel ready to explore another path, our door is always open. We'll be here.

Resposta da Trysoluma

20 de jul. de 2026

Hi Nicole,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how disappointing and frustrating this has been.

We want to let you know that your subscription has been canceled. We also appreciate you bringing your concerns to our attention, as feedback like yours helps us improve the experience we provide.

If there's anything else we can do to help or if you'd like us to review your account further, please reach out to us at info@trysoluma.com with your name and order details. We'd be grateful for the opportunity to assist you and address any remaining concerns.

Resposta da Trysoluma

20 de jul. de 2026

Hi Darlene,

What you said about Clarence quickly turning a bad situation into a positive one really stayed with us. Knowing that he stepped in and transformed your experience so completely is exactly the kind of care we strive for, and we'll be sure to share your beautiful words with him.

We're so glad Soluma is part of your life now. It's crafted with intention and heart, and knowing it's bringing that same positive energy into your wellness routine means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Resposta da Trysoluma

20 de jul. de 2026

Hi Katelynne,

We're truly sorry for the frustration you've experienced and understand how important it is to have your concerns addressed promptly.

We've confirmed that your subscription has been canceled, and you will not receive any future subscription shipments.

If you'd like to return your order, please make sure the bottles are unopened and unused, securely repackage them, and ship them using the carrier of your choice. Please note that return shipping costs are the customer's responsibility.

Return Address:
285 Northeast Ave.
Tallmadge, OH 44278
United States

We'd also be happy to assist with your request to review your account and help with any remaining concerns. Please email us at info@trysoluma.com with your name and order details so we can work with you directly. We appreciate the opportunity to make this right and thank you again for bringing this to our attention.

Resposta da Trysoluma

20 de jul. de 2026

Hi CP,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to receive conflicting information and not get the help you were looking for.

This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We'd like the opportunity to learn more about what happened and see how we can make things right.

Please reach out to us at info@trysoluma.com with your contact information and any additional details. Our team would appreciate the chance to speak with you directly and work toward a resolution.

Resposta da Trysoluma

20 de jul. de 2026

Hi Deonna,

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating it is to receive orders you weren't expecting.

We've confirmed that your subscription has been canceled, so you will not receive any future subscription orders.

If there's anything else we can do to help or if you'd like us to review your account further, please reach out to us at info@trysoluma.com with your name and order details. We'd appreciate the opportunity to assist you directly and make sure all of your concerns are fully resolved.

Resposta da Trysoluma

20 de jul. de 2026

Hi Linda,

Kristy was of great help and knowing she made a real difference in your experience is exactly what we strive for. We'll make sure she knows how much you appreciated her care.

We're so glad Soluma has found its way into your wellness journey. It's crafted with thoughtfulness and heart, and knowing it's making a positive impact for you means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Resposta da Trysoluma

20 de jul. de 2026

Hi Barbara,

Jamaica was very helpful in addressing your concerns lets us know that Soluma is more than just a product it's an experience built on care and connection. We'll be sure to share your kind words with her.

We're so glad Soluma is part of your wellness journey. It's crafted with thoughtfulness and heart, and knowing it's making a positive difference for you means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Resposta da Trysoluma

17 de jul. de 2026

Hi,

We are so glad Maica could help put your mind at ease. It's completely understandable to feel uncertain based on what you read, and we love that you reached out to us so we could address your concerns directly. Soluma is designed to support wellness in a gentle, meaningful way, and we want every customer to feel confident and comfortable giving it a try. Knowing that your experience turned into a pleasant one means a lot to us.

Whenever you're ready to explore what Soluma can do for you, we'll be right here.

Resposta da Trysoluma

17 de jul. de 2026

Hi Cindy,

We're so glad that when you reached out about your subscription, everything was handled quickly and with care that sense of relief when something gets sorted without hassle is exactly what we want for you.

That same thoughtful reliability is woven into Soluma, designed to support your wellness journey in a way that feels smooth and effortless. We'd love to have you back anytime you're ready.

Resposta da Trysoluma

17 de jul. de 2026

Hi Catherine,

We're so glad Kristian was able to truly hear your concerns and see them through to a resolution that feeling of being understood and taken care of is something we want every step of your Soluma journey to reflect.

That same thoughtful care is poured into Soluma, designed to support your wellness in a way that feels steady, simple, and just right for you. We'd love to welcome you back whenever you're ready.

Resposta da Trysoluma

17 de jul. de 2026

Hi Sandra.

We're so glad Ian Kristian was there to walk with you through every step the way he kept you informed and made sure he truly understood what you needed is exactly the kind of thoughtful care we believe you deserve.

That same attention to detail is at the heart of Soluma, crafted to support your wellness journey with the same patience and clarity you experienced. Whenever you feel ready, we'd love to welcome you back.

Resposta da Trysoluma

17 de jul. de 2026

Hi MMN,

We appreciate you speaking up, and we're truly sorry for the silence you experienced that's not the standard we aim for, and we understand how frustrating and unsettling it must have felt.

We want you to know that your subscription has been cancelled, effective immediately, so no further shipments or charges will go through. If any recent charges were made during this period, please email us directly at info@trysoluma.com so we can review and make sure everything is handled fairly.

Your trust matters to us, and we are taking your feedback seriously. We're also reviewing our contact processes to make sure no one else has to feel ignored. Please reach out at info@trysoluma.com so we can personally confirm everything is set right.

Resposta da Trysoluma

16 de jul. de 2026

Hi Cindy,

We hear how deeply frustrated and hurt you are, and we want you to know that your feelings are completely valid. No one especially not someone who has worked so hard and deserves peace of mind should ever feel taken advantage of. We are truly sorry for the distress this has caused you.

Looking into your order, it appears that multiple products were included at the time of purchase. That said, we understand this was not made clear in the way it should have been, and we take full responsibility for the confusion and frustration you're experiencing.

The Soluma product you received is crafted with care to support your health and wellness, and we would never want it to become a source of stress. We want to make this right for you. Please reach out to us at info@trysoluma.com, we promise our team is real, and we are ready to help you personally. We will cancel all future orders and work with you on a resolution for the charges you've received.

You deserve to feel heard, respected, and taken care of. We are here to do exactly that.

Resposta da Trysoluma

Atualizado em 16 de jul. de 2026

Hi Gloria,

We hear you, and we completely understand how unsettling it is to see a charge you weren't expecting that's never the experience we want you to have. Rest assured, your subscription has already been cancelled, so there will be no further charges moving forward.

For the recent charge, please know that our team has received your email and will make sure it's addressed with care. If you'd like to follow up directly, you're welcome to reach out to info@trysoluma.com, and we'll prioritize getting this resolved for you, including processing your refund.

We're truly sorry for the surprise and the frustration this has caused. Soluma is meant to be something you feel good about welcoming into your routine, never a source of worry. We're here to make this right. 💛