TTfone Avaliações 616

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole process of buying online a mobile phone for an elderly friend to use in the case of emergencies was very simple. Unfortunately having unpacked the phone and setting it all up in advance of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, fast delivery, great phone. Ideal for my wife who is hard earing and has trouble with her fingers. Well Done!

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Does not have the Portuguese language or portuguese special characters for writing. Cannot install basic apps from aptoide. Sound quality is terrible. Screen light is painful on the eyes.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de acessórios para Celulares
  3. Serviço de telefone e internet

Escrito pela empresa

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

616 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Honest traditional phones.

I needed 8 emergency phones for DofE expeditions that were simple, sturdy and functional for the purpose phones were originally designed for. No frills, no fancies just honest and basic. They do the job perfectly.

23 de setembro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your review. We’re delighted to hear the phones met your needs for the expeditions and that their simplicity and reliability proved useful.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

great phone for kids too

I bought the TT970 for my 11 year old son now he's started secondary school. We didn't want to give him a full smart phone but wanted him to be able to have access to WhatsApp so he can stay in touch with friendship groups. The phone turned out to be absolutely perfect in this regard. It's not a seductive or compelling screen so he doesn't spend any time on it, but it has all the functionality he needs to stay in touch with friends. With a lot of schools banning smartphones and a lot of parents trying to uphold smartphone free childhood I highly recommend this phone as an alternative. TTfone should be marketing this phone for this use as well - there are a lot of parents who would be very interested in it.

19 de setembro de 2025
Avaliação não solicitada
logotipo da TTfone

Resposta da TTfone

Thank you for your wonderful review. We’re delighted the TT970 has been the perfect choice for your son and that it helps him stay connected in a safe and simple way. Your suggestion about marketing it for kids is greatly appreciated—we’ll definitely keep it in mind.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Great phone

Great phone, fast delivery, well packaged, very happy!

31 de março de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your kind review. We’re delighted to hear you’re happy with the phone and our service.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

I was looking for a basic phone

I was looking for a basic phone, easy to use, for an elderly relative. The TT100 fitted the bill, especially with its cradle charger.
There was a problem with the first phone, which had very poor battery life. TTfone could not have been more helpful and I had a replacement phone within a few days.
1 or 2 quibbles with the operation of the phone; ring tone settings are a bit hard to find and probably over-complicated for basic use. Screen unlock brings up an 'empty' error message sometimes. The instructions don't cover all the phone's features.
For a basic phone it seems fine.

22 de agosto de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your detailed feedback and for choosing the TT100. We’re glad our team could quickly provide a replacement.

We appreciate your notes on the ringtone settings and screen unlock message and will pass them on to help improve the user experience. It’s great to know the phone meets your needs for a simple, easy-to-use device.

Thank you again for your review.

—TTfone Team

Avaliado com 5 de um total de 5 estrelas

Impressed with TTfones Excellent Customer Service

Dear TTfone
I thought I should take a moment to say a HUGE THANK YOU for resolving the issue that Mr H had with his phone that I assisted him with. The replacement phone is working well and a 32Gb SDcard has been installed to expand capability. Too often people complain but never take the the time to recognise when a company has exceeded expectations. Yes it would have been better, for you as a supplier and "us" as a customer, not to have had any issue with the phone. Sometimes, things just go wrong. What defines GREAT COMPANIES from the crowd is HOW, when things go wrong, they correct and deal with the imperfect issues in life we all face. I have been thoroughly impressed with the dealings I have had with TTfone and how you have dealt with this issue.
I think you should be very proud of yourselves and I wish your company further market success in the future as caring companies, like yours, deserve to prosper.
Thank you again

8 de setembro de 2025
Avaliação não solicitada
logotipo da TTfone

Resposta da TTfone

Thank you for your thoughtful review. We’re so pleased the replacement phone is working well and truly appreciate your kind words about our customer service.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Fast response to order

Fast response to order. Good quality phone case

21 de agosto de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your review. We’re glad you were pleased with the quick service and the quality of the phone case.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Excellent service.

The item was received well packed within 48 hours of ordering, hence the 5 stars for excellent service.

29 de julho de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your 5-star review. We’re delighted to hear you were pleased with the quick delivery and service.

— TTfone Team

Avaliado com 3 de um total de 5 estrelas

Not bad but could be better

Great little phone, but screen is too blurry for those with limited sight and the unavailable lanyard for this phone is not helpful.

30 de julho de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your feedback. We’re pleased to hear you like the phone, and we appreciate your comments regarding the screen and lanyard. Your suggestions are valuable and will be taken into account for future improvements.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Exceptional experience from start to finish

I recently bought a TTFone T280 directly from TTFone having spent a lot of time researching which handset(s) would meet my needs.

Firstly the website is well laid out, making selecting a phone easy. I like that there is a range of purchase options to suit the individuals requirements (charging cable only/with 3 pin adaptor/with charging dock)

There was a pre-launch offering place so I managed to get the phone for 59.99 instead of the RRP of 79.99. I paid for express shipping so the total price was closer to 64.00.

I used the websites chat feature a few times ahead of purchase and the agent(s) responded quickly and answered all my questions regarding availability and shipping. They also advised that a case for the phone was soon to be available and offered to alert me as soon as it was.

I expected a 2-3 day wait for the handset as I ordered it at 4pm vs before 2pm for next day delivery. Imagine my surprise when not an hour later I received an email from Royal Mail with a tracking number advising me my phone would be with me the NEXT DAY!

When the phone arrived I was immediately convinced I'd made the right descision. This isn't the phone I'd give my wife, she's very savvy with these sort of things where as I prefer a more simple phone in the traditional candy bar form. I was taken aback by the build quality and overall look and feel of the phone.

Features I love

- Candy bar format with numerical keypad
- Android Go allowing for app dowloads, email and browsing (YouTube on the bus ride to work is a real treat)
- USB-C! As a long time feature phone user, the addition of a USB-C input alone would have made this worth the purchase price. No more packing a Micro-USB lead everytime I go out, I now have one cable for my tablet, phone and Bluetooth headphones. Pop a decent powerbank in your bag and you're all set for an adventure!
- WiFi hotspot. Again, this feature alone makes the phone game changer. I can now connect my tablet to my phone and watch Youtube, download apps etc. And send email on a larger screen.
-Touchscreen. This is a mixed bag. I miss T9 predictive text however am getting used to how the touchscreen and keypad work together.
Font and rear camera(s) - I'm loving using Messanger to video call my wife on break, the upgrade from a VGA camera to a megapixel one is again a game changer for a feature phone.

You can probably already tell I love my new phone! Would this suit a poweruser? No, and I feel it is perhaps a departure for TTFone in that as a seniors phone it is perhaps a little too smart.

For the growing sect of users looking to downgrade from IOS or Samsung handsets and spend ore time in the real world then this is then this handset is the perfect balance of dumb and smart. I'd say this is the "Golidlocks" of phones for this user group.

I would not hesitate to recommend TTFone to a friend or colleague. The buying process from start to finish as excellent. The delivered item exceeded my expectations and I'm confident that if any issues ever do arise I', an email or phone call away from getting help or support.

A+ 10/10 All around.

30 de julho de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for such a detailed and thoughtful review. We’re delighted to hear the TTfone T280 has exceeded your expectations and that you’re enjoying its balance of simplicity and smart features. Your kind words about our service mean a great deal, and we truly appreciate your recommendation.

— TTfone Team

Avaliado com 1 de um total de 5 estrelas

Phone not working

Phone not working, waited 4 days so for the returns note to send back for a replacement

31 de julho de 2025
logotipo da TTfone

Resposta da TTfone

We’re sorry to hear about your experience. Upon checking, we can confirm that you contacted us on 8 August 2025 and a return case was created. The return details were sent at that time, but they may have gone to your spam or junk folder. We have since re-sent the return details — please check your email (including your spam/junk folder) to ensure you’ve received them.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais