TTfone Avaliações 616

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole process of buying online a mobile phone for an elderly friend to use in the case of emergencies was very simple. Unfortunately having unpacked the phone and setting it all up in advance of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, fast delivery, great phone. Ideal for my wife who is hard earing and has trouble with her fingers. Well Done!

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Does not have the Portuguese language or portuguese special characters for writing. Cannot install basic apps from aptoide. Sound quality is terrible. Screen light is painful on the eyes.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de acessórios para Celulares
  3. Serviço de telefone e internet

Escrito pela empresa

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

616 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Phone is great for my mother in law…

Phone is great for my mother in law easy to use great company and quick delivery

27 de outubro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your lovely review! We're delighted to hear the phone is working well for your mother-in-law and that you found the delivery quick and the service great.

— TTfone Team

Avaliado com 4 de um total de 5 estrelas

Refurbished phone

The delivery was on time and the product lived up to expectations. However, because it was a refurbished phone, it was not made clear that the internal memory was half of the model that was advertised.
I am hoping that this will not cause issues to the end user (an elderly person).
Also, it took a while to set up preloaded Whatsapp, but got there in the end.
UPDATE: the phone is a TT950. Under Specifications, internal memory was 4 GB.
Thank you TTfone for your reply.

27 de outubro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your review. We're glad the phone arrived on time and is working well.

Our sincere apologies for the confusion about the memory on the refurbished model. If you can share the TTfone model number, we’ll be happy to check it for you and ensure it’s suitable for the end user.

Thank you again.
— TTfone Team

Avaliado com 5 de um total de 5 estrelas

I calls it my little red phone

I bought two other phones and they were rubbish this phone I got from your company and is very good I'm 100% happy thank you

27 de outubro de 2025
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Resposta da TTfone

Thank you so much for your lovely feedback! We're delighted to hear you’re 100% happy with your “little red phone” and that it’s been a great upgrade from your previous devices.

Thank you for choosing TTfone!
— TTfone Team

Avaliado com 5 de um total de 5 estrelas

It's a great little phone and love the…

It's a great little phone and love the big buttons

1 de novembro de 2025
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Resposta da TTfone

Thank you for your lovely review! We're glad you’re enjoying the phone and its big buttons. If you need anything, we’re here to help.

– TTfone Team

Avaliado com 5 de um total de 5 estrelas

Easy to contact by phone.

Easy to contact by phone.
Good information given and once my phone was chosen postage was done and dusted

22 de outubro de 2025
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Resposta da TTfone

Thank you for your lovely feedback! We’re so pleased to hear you found it easy to reach us and that your order was handled quickly and efficiently.

— TTfone Team

Avaliado com 4 de um total de 5 estrelas

Return of phone

Although the phone was not suitable for the intended recipient, the return was easy and the refund was promptly executed

22 de outubro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your feedback. We’re glad to hear that the return process was smooth and your refund was handled promptly.

— TTfone Team

Avaliado com 3 de um total de 5 estrelas

Phone for 100 year old.

This is the second TT phone I have purchased for my very elderly Mum. She did not use the first one often and it eventually died. This second one is for me to speak to her in her care home. It is OK. She can manage it but a larger handset with even bigger buttons would be better.
Unfortunately a mobile SIM goes to voice mail after a mere 5 rings which is completely inadequate for an elderly person who might struggle to get to the phone. Not necessarily a TT issue but I did buy the SIM as an inclusive deal.

20 de outubro de 2025
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Resposta da TTfone

Thank you for your feedback. We’re glad to hear your mum can manage the phone, and we truly appreciate your suggestion about a larger handset. We’re sorry to hear about the SIM issue — Once again thank you for choosing TTfone.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

The phone had been recommended to me

The phone had been recommended to me as being suitable for an elderly person with dementia.
As a basic phone it is very good.
Also it arrived 2 days after ordering although it was a free delivery.so, excellent service.

20 de outubro de 2025
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Resposta da TTfone

Thank you for your kind feedback. We’re delighted to hear that the phone arrived quickly and meets your expectations. We’re glad it’s working well for your needs.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

A great basic phone for the price

Bought this for an elderly relative - would definitely recommend

22 de setembro de 2025
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Resposta da TTfone

Thank you for your kind feedback! We’re delighted to hear that the phone worked well for your elderly relative and that you’d recommend it. We truly appreciate your support!

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

The customer service is amazing

The customer service is amazing! Received quick updates on all my questions and requests, honestly very good company!

29 de setembro de 2025
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Resposta da TTfone

Thank you so much for your kind words! We're truly glad to hear that you had a positive experience with our customer service.

Providing quick and helpful support is something we strive for, so your feedback means a lot to us. If you ever need assistance again, please don’t hesitate to reach out — we’re always here to help!

— TTfone Team

Avaliado com 3 de um total de 5 estrelas

The battery runs down over night…

The battery runs down over night without any use on our TT760 phones, very disappointed. Our old 2G phone lasted for ages before requiring a recharge. Not safe to have as an ‘emergency’ device without power to re charge every night.

23 de setembro de 2025
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Resposta da TTfone

We’re sorry to hear about the battery issue with your TT760 phone. Please accept our sincere apologies for the inconvenience. Could you kindly confirm if you’re using the original charger and when the phone was purchased? Once we have those details, we’ll be happy to assist further and look into a solution for you.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Great phone with ease of use.

Great purchase, clear details to see which phone was for me.
Very easy to use.

30 de setembro de 2025
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Resposta da TTfone

Thank you so much for your lovely feedback! We’re glad to hear you found the phone easy to use and that the buying process was smooth.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and products

Great choice of big button mobiles and quick dispatch.

26 de setembro de 2025
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Resposta da TTfone

Thank you for your kind feedback. We’re delighted to hear that you’re pleased with our range of big button phones and the quick dispatch.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

A caring, professional company !

I am terminally ill and bedbound and being of a certain age was looking for a simple phone to enable me to communicate with family and friends. The TTfone TT760 ,purchased with the dock charger appeared to fit the bill. What a great choice ! This phone with it's crystal clear graphics and easy to navigate menu is incredible value and does everything that I require. I ordered it on a Thursday afternoon, missing the Express Delivery despatch deadline. In spite of this the phone was despatched and I was delighted to receive it the very next day. A small gesture which means a lot. Thank-you TT fone.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da TTfone

Thank you so much for your heartfelt message. We’re truly touched by your kind words and delighted to hear the TT760 has been helpful for you. We always strive to make things a little easier for our customers — your feedback means a lot to us.

— TTfone Team

Avaliado com 5 de um total de 5 estrelas

Ordered a new battery for my…

Ordered a new battery for my ttfone,very pleased with the purchase it’s like a new phone. Easy to order and a quick delivery.

25 de setembro de 2025
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Resposta da TTfone

Thank you for your great feedback! We’re glad the new battery worked perfectly and made your phone feel like new again.

— TTfone Team

Avaliado com 2 de um total de 5 estrelas

The phone was great for my elderly…

The phone was great for my elderly father. Easy to setup. However the battery stopped charging after only a couple of months. Tried charging at home but nothing worked. Didn’t want to risk another battery failing so the phone is now sat on my desk not being used. A shame really because it gave my Dad contact with me when I couldn’t visit.

22 de abril de 2025
logotipo da TTfone

Resposta da TTfone

We’re sorry to hear about the issue with the battery. Please accept our sincere apologies for the inconvenience. Could you kindly let us know the model number of your TTfone so we can look into this and assist you further?

— TTfone Team

Avaliado com 2 de um total de 5 estrelas

Whatsapp issues

Unfortunately Whatsapp *will* stop working on this phone after about a week for you. It's something to do with security on Meta's end but whatever version of Android the TT 280 is on fails a check after about a week. I wish I had known this sooner.

24 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

gREAT AND vERY fAST dELIVERY

gREAT AND vERY fAST dELIVERY

24 de setembro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your kind review! We’re delighted to hear that your order arrived quickly and that you’re happy with our service.

-TTfone Team.

Avaliado com 3 de um total de 5 estrelas

Not really easy to set up very old tech

Not easy to swap data even though it's supposed to have Bluetooth could not copy address book the large phone chip a nightmare to fit not impressed

23 de setembro de 2025
logotipo da TTfone

Resposta da TTfone

Thank you for your feedback. We’re sorry to hear you experienced difficulties setting up your phone. Could you please let us know which TTfone model you are using so that we can assist you further with transferring data and fitting the SIM card?

— TTfone Team

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