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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We hebben 3 weken een tuktuk gehuurd (we hebben zelf gereden) en dat via het beste, meest betrouwbare bedrijf: Tuktuk Rental. Ruim van tevoren is heel duidelijk wat je te wachten staat en wat je moet... Ver mais

Avaliado com 5 de um total de 5 estrelas

In februari hebben we het voorrecht gehad een TukTuk te huren bij TukTukrental, en we kregen een gloednieuwe Tuk! Wat een fantastische ervaring was dat! We hebben volop genoten van de vrijheid, de oli... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wish I could leave more then 5 Stars. We had an excellent experience with tuktukrental. We rented a Tuktuk for 5 weeks and traveled all around Sri Lanka. We drove 2282 kilometres. The communicati... Ver mais

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Amazing experience – highly recommended! We had a fantastic experience renting a tuk tuk in Cambodia. The service was excellent from start to finish – very helpful, friendly, and profession... Ver mais

Detalhes da empresa

  1. Agência de turismo
  2. Serviço de transportes
  3. Agência de Viagens

Escrito pela empresa

We are a social business that rent tuktuks/rickshaws from locals to tourists for self-drive adventures in paradise.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It was an amazing experience!

It was an amazing experience!
Really fun to drive with, and on the road you see a lot of things!

The service was really great, we changed a lot during our trip. They were really helpfull and easy to reach!

All in all: Great!

2 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Het beste adres voor het huren van je tuktuk!

We hebben 3 weken een tuktuk gehuurd (we hebben zelf gereden) en dat via het beste, meest betrouwbare bedrijf: Tuktuk Rental. Ruim van tevoren is heel duidelijk wat je te wachten staat en wat je moet regelen (vb internationaal rijbewijs tijdig regelen in NL) en wat zij voor je kunnen doen (Sri Lankaans rijbewijs). Je krijgt bij aankomst eerst les en uitleg over de do's en don'ts. Pas als je je veilig voelt ga je op pad. We hadden een op een gegeven moment een mankementje bij de versnelling (heel gebruikelijk bij tuktuks), je belt Tuktuk rental en ze helpen je gelijk: welke monteur en welke is het dichtste bij, ze bellen de monteur om de aankomst aan te kondigen en uit te leggen wat er aan de hand is in het Sri Lankaans en blijven contact met je houden tot je weer de weg op bent. Na 1000 km moet je even een check laten uitvoeren. Je stuurt ze een berichtje met waar je op dat moment zit en binnen no time heb je een adres. We hebben de treinreis naar Ella gemaakt en hebben de optie bijgeboekt dat een chauffeur on,e tuktuk naar de andere kant zou rijden en bij ons hotel in Ella af zou leveren. Ook dat ging super, chauffeur keurig op tijs sn keurig een bericht toen de tuktuk bij het hotel stond. Tukruk Rental geeft daarnaast veel tips, ze zijn heel goed bereikbaar en zijn zeer betrouwbaar! HET adres om je tuktuk te regelen!

6 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Geweldige ervaring!

In februari hebben we het voorrecht gehad een TukTuk te huren bij TukTukrental, en we kregen een gloednieuwe Tuk! Wat een fantastische ervaring was dat! We hebben volop genoten van de vrijheid, de olifanten op de B35, alle lachende, zwaaidende mensen en het plezier van het rijden. De service was uitstekend, met een informatieve en tegelijkertijd gezellige uitleg. Het was simpelweg een geweldige ervaring die we iedereen aanraden!

1 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vrijheid en vooral blijheid

We hebben 21 dagen door Sri Lanka getoerd in “onze” tuktuk 🛺 en hebben enorm genoten! De grootste uitdaging was om te wennen aan het chaotische verkeer, maar na twee dagen voelde het al als de normaalste zaak van de wereld. Wat een vrijheid en vooral blijheid als je met een tuktuk reist! We kregen een gloednieuwe tuktuk mee en hebben geen enkel probleem gehad. De service van tuktukrental.com was fantastisch. Van begin tot eind waren ze duidelijk, aardig en behulpzaam. Een top-organisatie!

31 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

tuk rental 6 days in Cambodia

A very efficient company and yet also very relaxed. Easy to book, honest people and incredibly helpful when things go a little wrong, which they do of course when you rent 5 tuks for 6 days in Cambodia. I can highly recommend this company. Great fun.

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just finished our 19 day rental of a…

Just finished our 19 day rental of a Tuk Tuk with tuktukrental.com in Sri Lanka and words cannot describe the adventure this offers! We had the most amazing time, a great lesson to introduce us to the Tuk Tuk then set off from the busy streets of Colombo to the hairpin loops on Ella, down to the open roads of Yala (having to bypass an elephant or two) and down the sunny south coast to Galle! The company organised everything tremendously! They even picked our Tuk Tuk up for us whilst we did the train journey! In my opinion there is no other way to discover this beautiful country! All the locals are very helpful with your Tuk Tuk if you need it, but ours was very reliable and we had no problems and the team are a phone call away when you are making silly mistakes like trying to start the engine in 1st gear! Oops! Highly reccomend to anyone looking to travel in style and with freedom! You will not be disappointed. It’s also very very safe!

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

POLECAM!

Zdecydowanie polecam!

3 de dezembro de 2025
Avaliação não solicitada
logotipo da tuktukrental.com

Resposta da tuktukrental.com

Hi Rafal,

Sorry to hear that you have faced a delay with picking up your tuktuk. We looked through all of our records to understand if you were one of our customers and we haven't found any booking containing your name. Could you please provide some form of proof that you were booked with our company.

Because there are many copycat brands that operate under simialr names: (Ex: tuktuk rental negombo, tuktukrenta.com tuktuk or tuktuk rental ceylon, etc.

This seems like a misinterpretation from your end - We have also raised this case with TRUSTPILOT requesting to remove this review which is unfair!

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Amazing experience

⭐⭐⭐⭐⭐ Amazing experience – highly recommended!

We had a fantastic experience renting a tuk tuk in Cambodia. The service was excellent from start to finish – very helpful, friendly, and professional. We received a thorough introduction and felt safe and well taken care of the entire time.

Driving the tuk tuk ourselves was truly one of the highlights of the trip. It gave us a great sense of freedom and a much more authentic way to explore the city. Fun, unique, and unforgettable.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We participated in the Tuk Tuk…

We participated in the Tuk Tuk Tournament 2025 , driving our Tuk Tuk through Cambodia with 30 other Tuk Tuk teams and it was so so cool ! I never thought we would see so much of friendly , smiley, beautiful Cambodia riding around through towns , villages and remote landscapes . The support that Tuktukrental supplied throughout the tournament was great and we were never worried even though we were often far away from villages. We were always greeted with smiles from Cambodians who loved us driving a local vehicle . Thank you Tuktukrental.com for providing us with a chance see a country from such a different perspective !!

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Found this place when I could not rent a car in Cambodia. So glad we did. Much easier in Siem Reap, and Ankor Wat. OK, so there's no air-conditioning and you need to be adventurous. The reward is con tact with locals, mobility and freedom. The Tuk-Tuk was not brand new and that is a plus. You get a quick course and you're off exploring. Deposit was refunded as promised within 2 weeks. Great experience.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience

I had an amazing experience with tuktuk rental. The price was a little higher than the rest of the renting companies, but absolutely worth it.

They arange everything, from insurance to permit. I also got in a little scrape with another car and they fixed everyting within 10 minutes so that I could continue my journey.

They respond very fast and have a western mindset, so everything is taken care of, you get the information you actually need.

I loved this journey in Sri Lanka and thinking about doing the same in Cambodia with this company.

I would highly recommend this place, but only if you are in for a real adventure.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Experience of a live time

I wish I could leave more then 5 Stars. We had an excellent experience with tuktukrental. We rented a Tuktuk for 5 weeks and traveled all around Sri Lanka. We drove 2282 kilometres.
The communication with the company is very quick.
Our first tuktuk had an oil leek and the same day we had a replacement. A brand new Tuktuk.
We had a very good driving lesson before we went on the road on our own. Thank you so much for making our holiday unforgettable.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

3 weken Sri lanka met TukTuk

2 weken geleden samen met mijn vriendin ruim 3.5 week met de tuktuk door Sri Lanka gecrosst! Wat een ervaring. Ja het TukTuk rijden is heel even spannend maar je went snel aan het verkeer en aan het voertuig. TukTuk rental staat ieder moment voor je klaar om te helpen waar en wanneer nodig! We stonden een dag met pech langs de weg en meteen schoten ze in de regel stand en ontzorgde ze ons zo snel mogelijk. Heel fijn!

Bij terugkomst ook geen problemen met het inleveren of iets dergelijks, daar hadden we wel eens wat slechte ervaringen over gehoord maar na een check van het voertuig kregen we netjes alle borg terug en liepen we met een geweldige ervaring de deur uit

10 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ein Traum, aber achtet auf die Fahrzeugpapiere

Tuktukrental.com ist ein sympathisches Unternehmen, die Philosophie sozial und fair, die Kommunikation angenehm:
Man hat das Gefühl, man ist unter Freunden.
Wenn etwas schwierig ist, dann bekommt man schnell Unterstützung über WhatsApp oder Telefon.
Das Fahrzeug war gut gecheckt, und die Fahrschule für
den Führerschein war streng, aber hilfreich, (Danke, Emilda!)
Ein kritischer Punkt war der Verlust der Fahrzeugpapiere durch uns:
Als wir erfuhren, dass TTR 100$ für die Wiederbeschaffung berechnet, waren wir irritiert über die Höhe des Betrages.
Ein konstruktives Gespräch wurde geführt, TTR will künftig schon zu Beginn auf den Verlustfall hinweisen, wir selbst werden nächstes Mal die Papiere bei den Pässen deponieren, wo sie sicher sind (und nicht mehr am Schlüsselbund)
Ein Unternehmen zeichnet sich auch aus in schwierigen Situationen, und das hat bei TTR funktioniert.
Wir freuen uns aufs nächste Mal.

1 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Drive Cambodia in a tuk tuk,it will change your life!

We rented a Tuk tuk in Cambodia for just under 3 weeks and what a great decision it was!!
We had a totally great time and the team we rented from were on the hand to help us with any difficulties.
Having the tuk tuk gave us so much freedom and fun to follow our own path around Cambodia,2500 km later we are missing it so much!
We will definitely be tuk tukking again probably in Sri Lanka next.

16 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Made our trip so special

Made our trip so special, touring Sri Lanka for nearly 5 weeks in a tuk tuk! These guys are great and there is an added benefit of paying into the local community.

21 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Une expérience incroyable au Cambodge

Une expérience incroyable de louer son propre Tuktuk, l'agence est de très bons conseils et une équipe est disponible tout au long de la location : nous avons eu un petit souci mécanique et ils sont intervenus très rapidement.

La gentillesse du personnel est exceptionnelle. Découvrir le Cambodge en Tuktuk est un voyage au plus proche des Cambodgiens et nous donne la liberté d'aller dans des endroits moins touristiques.

On recommande sans hésiter à tout ceux qui ont l'âme aventurière

20 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful customer service, $150 deposit not returned

Unfortunately an awful customer service and experience provided from tuktukrental.com. I rented a tuk tuk for 4 days in Sri Lanka from the 5th to the 8th of January 2025 and on the 24th of January as I write this review I still haven't received my $150 deposit for the tuk tuk back, despite having no deductions or damage.

I have contacted them multiple times across their available communication channels, and they have not responded to me. Still waiting to get my money back so I cannot recommend them and I'm worried about getting the money back at all now given the length of time that has passed.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da tuktukrental.com

Resposta da tuktukrental.com

Hi Ryan,

Thank you for taking the time to share your feedback, and I want to sincerely apologize for the delay in refunding your $150 deposit. I completely understand how frustrating this must have been, especially when it affects your finances and trust in our service.

I’m pleased to confirm that your refund was processed on the 24th of January, and you should have received an email with the details. If you haven’t seen it yet, please check your spam/junk folder, or let us know, and we’ll resend it immediately.

To provide more context and transparency, I’d like to explain what happened so you and others reading this review can understand the situation fully.

During your communication with us, there was an unexpected technical issue with our messaging platform. Unfortunately, your messages were not being forwarded to our customer service team as they should have been. This was due to a system error with the tagging function, which we only discovered after investigating your case following your review.

As soon as we identified the issue, our finance manager reached out to you directly on the 24th of January to resolve the matter and process your refund.

I want to emphasize that this was an isolated incident and not reflective of our usual standards. We take full responsibility for the inconvenience caused, and we’ve already taken steps to ensure this doesn’t happen again.

On a positive note, I’m glad to hear that aside from this issue, you had a great experience riding your tuk-tuk in Sri Lanka. It’s unfortunate that this refund delay overshadowed what sounds like an otherwise memorable trip.

We truly value your feedback and the opportunity to make things right. If you’re open to it, we’d greatly appreciate it if you could reconsider your rating, now that the matter has been resolved. Of course, we completely understand if you’d prefer to keep it as is.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help and ensure you have a positive experience with us moving forward.

Thank you again for your patience and understanding.

Regards,

Manager Customer Experience
Team tuktukrental.com

Avaliado com 5 de um total de 5 estrelas

Best experience with Tuktukrental

i never thought i will have such an amazing experience by driving a Tuktuk but Tuktukrental team they made this true , they are organized , friendly and professional thanks for everyone who was part of that.

11 de novembro de 2024
Avaliação não solicitada

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