Turfmatic Avaliações 260

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The repair kit didn’t include the parts it should/stated it did. Emails and phone calls ignored to request the missing parts. I’ve had to contact my credit card company to get a refund. Shocking c... Ver mais

Avaliado com 4 de um total de 5 estrelas

This is a great product. It does take a little time to get used to the process, including the proper height setting, but once this is dialed in, it picks up debris and pet hair. Your lawn will look li... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Turfmatic 380 sweeper is the best sweeper we've used so far. It works quite well, and is essentially also self propelled due to the spinning spiral brush.

Avaliado com 5 de um total de 5 estrelas

The Turfmatic 380 sweeper is not very heavy, works very well, and the spiral brush design also makes it essentially self propelled too. It sweeps up leaves and acorns very well. The handles fold, al... Ver mais

Detalhes da empresa

  1. Fabricante de ferramentas

Escrito pela empresa

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic™ Customer Guarantee

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:
🔧 1-Year Manufacturer Warranty All Turfmatic™ machines come with a 12-month warranty covering manufacturing defects, parts, and workmanship under normal use. - 🌍 International Support We ship worldwide and provide customer support for all orders, no matter where you're located. Spare parts and servicing options are available to keep your machine running for years to come. - 💬 Responsive Help Need help? Our team is here to assist with technical support, order issues, or usage advice—just drop us an email and we’ll respond promptly.

Informações de contato


4,2

Muito Bom

O TrustScore é 4 de um total de 5

260 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 1 de um total de 5 estrelas

Stay away from!!

Over loads, blows breakers in 15-20 minutes of use. Brush can’t get closer than 6” from edges. Save your money and find another option.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well built power sweeper.

The power broom does a great job sweeping up all the blooms from my Paloverde tree. It also picks up small twigs from my neighbors palm tree. The motor is powerful and the catch bag holds a fair amount before dumping. A really good power sweeper. Very easy to assemble and only took about 1o to 15 minutes.

15 de maio de 2025
Avaliado com 4 de um total de 5 estrelas

The brush is as advertised.

The brush is as advertised. However, the cost of shipping was almost the same as the brush. Then, when it was delivered, we were not home and there was a note on the door. It said that a CVS had the package. It was not there for days! My front porch is protected and cannot be seen from the street. Was a signature really warranted? It was less than $40. It was not a machine worth hundreds of dollars.

15 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, lots of details on site. Delivery was super fast and communications were detailed

13 de maio de 2025
Avaliado com 3 de um total de 5 estrelas

The machine powers off multiple times…

The machine powers off multiple times during use. It could not finish my back yard with powering off and having to give it a break, and I only have an average size backyard

30 de abril de 2025
logotipo da Turfmatic

Resposta da Turfmatic

Please checked the guide in the back of the user manual, Level settings of 3+ are only for short grades of sports grass. If used on domestic grass they will cause a shutdown to prevent a motor overload. Level 1, 2 at the most is all that is required on domestic lawns of 1" or more.

Avaliado com 5 de um total de 5 estrelas

Works wonderfully

Works wonderfully, as advertised. Only small downsides are wish it was wider and wish the bag was bigger as it requires a lot of emptying if your turf has a lot of leaves.

18 de abril de 2025
Avaliado com 4 de um total de 5 estrelas

Pricey, but nothing better out there.

There aren't many options for artificial turf sweepers. And most seem like they're basically the same product by the same manufacturer, just with different labels. I'm not convinced the Turfmatic is any different. The price is steep for what you get and it's mostly plastic. It does an okay job picking up debris, but requires multiple passes. I wish it also sucked debris up, in addition to sweeping and brushing. That said, it basically does what it claims to do and the motor seems okay, even though the directions say only run it for 20 minutes. I also like that I can purchase replacement parts from the company (bonus).

14 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

Beware!!

Astrotex which is EU franchise is not registered and closed down its address in Kent.
No correspondence from them after two weeks of waiting for a brush despite emails and trying to trace this company and track my delivery?
BEWARE!!!!

27 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought it

I bought it, was very hesitant and was thinking about returning it before I ever opened it and tried it. I finally convinced myself to open it and try it.
The noise level in db at 120 scared me but I work in noise places and understand db noise scale. Said that is on a European or China scale. It's Quite so don't panic like me.
Now here' the good feeling.
Works Great - Love It!

4 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

Only worked once!

I used this machine once it arrived and liked it, even though you need to go slowly and not overload the motor; otherwise, it stops and has a delay in kick-back on (kind of annoying)........I tried using it for a second time yesterday and couldn't get the yard done; it constantly stopped to the point that it did not turn on anymore........
It cleans the turf really well when it works, and at first, I was pretty excited about it. However, the electric motor seems to be a major flaw in the design. I will try contacting Turfmatic to see what they suggest.

17 de março de 2025
logotipo da Turfmatic

Resposta da Turfmatic

Check the brush roller height is correctly set to the thickness of the artificial grass being cleaned. There is a guide to the correct setting on the back cover of the user guide. The lowest settings are only for use on short pile sports grasses. This is what is causing the thermal protection to trigger.

Avaliado com 4 de um total de 5 estrelas

Arrived quickly

Arrived quickly. Instructions were wonky, but enough to figure it out. Light weight. Hex key wrench was included but never used or mentioned in directions. First use was great. Looking forward to leaf free clean turf all year long.

19 de março de 2025
Avaliado com 1 de um total de 5 estrelas

Thought it was gas powered

Thought it was gas powered, realized it was electric when it arrived. I’ve sent three emails asking how I can return it, now reply!

10 de março de 2025
logotipo da Turfmatic

Resposta da Turfmatic

No returns, unless faulty or defective.

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