Tvlicensing Avaliações 1.234

O TrustScore é 1 de um total de 5

1,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I can't log into my account and I have found the whole experience of tying to get hold of an 'Customer Service Advisor' very frustrating! The options on the phoneline's are very define and if, you w... Ver mais

Avaliado com 1 de um total de 5 estrelas

Just an absolute con. There really is nothing else to say about this company, we're the only country that has to pay a fee to watch live TV, which you can't even track anyway anymore. But if yo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Set UP TO PUNISH THE POOR If you are rich enough, you can pay an annual lincence fee without additional charges £180 per annum. If you are POOR, and unable to afford the full amount of £18... Ver mais

Avaliado com 1 de um total de 5 estrelas

Just tried to cancel my tv license and they refused to cancel it. Who the hell do these people think they are? Spoke to the most arrogant, rude woman I have ever spoken to on the phone. I have now can... Ver mais

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1,1

Muito Ruim

O TrustScore é 1 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Avaliado com 1 de um total de 5 estrelas

Disgraceful, no working website to declare, whether you're using your TV or not...

what a disgrace. If you ever needed convincing that the public services in this country are under performing. This is the place to start..

Yes in the modern day TV licencing is now contentious than ever.there is no customer support. The website doesn't work and once you have their credit card they will just keep taking your money..

and then you decide NOT to watch UK Terrestial TV use iplayer etc etc, and can exist with youtube or amazon/iptv. SO You tried to cancel, but you can't. The website, to declare no TV license hasn't worked for 4 weeks..

and then you cancel your direct debit and they send you never ending threatening letters and sometimes visit your house even though you tried to cancel. It's like the biggest Ponzi scheme ever
rip off Britain.. Sponsored by TTK..
it's another government scam...and poor public services.

09-nov-25 : website declare-no-license still fails.!

11-nov-25, called help line (0300 131 1260) to cancel waited for 1 hr no reply, cant waste my life. its worse than calling HMRC.!

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I don't own a TV and have never owned a…

I don't own a TV and have never owned a TV yet these parasites provided by G4s keep harrassing me, bombarding me with mail demanding I buy a TV licence, demanding to know my name and threatening to visit. They have twice now said they would visit on a specific day and didn't show up either time. They have no facility for making complaints so i had to resort to Trust pilot.
May I remind TVLicensing that there is no obligation on me to give you my name, and that the burden of evidence is on the accuser. It is not up to me to prove I am not commiting a crime. It is up to you to prove that I am.
I accuse you of being paedophiles. Prove you are not!
Now do you understand how burden of evidence works?
If you continue sending threatening letters I will sue you for harrassment.

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not accidently use this online…

Do not accidently use this online company it always comes at the top of the search. I did and get emails all the time with demands. You do not have to pay to change your address and other details for the TV licence.

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish website

I have an empty rental property that is empty and up for sale so I had to explain why there wasn't a licence registered to that address. Is the property empty? should be one of the first questions not after asking is anybody watching TV, laptop, catchup etc etc. And Is it a rental property? isn't an option so I have had to say it's a business! And after I said it was empty they asked When will someone move in? l DON'T KNOW!! and you can't leave it blank! Needs a major rethink!

2 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Just don’t pay

Absolutely appalling got disability and called to find out my payments made and no one to talk to so no more payments till I get human to talk to nothing getting paid

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TO RENEW OR NOT RENEW!!!

Notified renewal due but unable to renew due to web site out of order. What a disgrace for a national provider; the system needs an overhaul and proactive management.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Gowerment SCAM FRAUD

TV LICENSE😀😀 This is Brits SCAM. Taking money from people for nothing! Just they are said is LAW. Goverment MAFIA LAW take money for nothing. Big SCAM and FRAUD. Like ULEZ too!!!

25 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waiting and waiting

Well I was transferred twice during the call and was left waiting for 15 minutes one time (very frustrating). I kept having to go through security questions twice? Very poor

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unethical

I had an unannounced visit. The guy asked me to confirm my name before saying who he was.

I instantly thought this might be some sort of scam. No reputable businesses arrive asking "Are you First Name, Surname?"

I repeated, who are you - he gave first name only. I asked which company. He repeated his question. I responded: "I do not share any information until I know who is asking". At this point he left.

I was left worried of a case of identity fraud. There is no reason for any supplier to be knocking at my door. Only after checking the mail box, did I see a notice from TVL about 'tried to visit but you were out' which wasn't even accurate. So they try to hide their unethical behaviour. Reps calling are probably paid on commission.

Every year I declare no TV, no license needed. I did this recently so no need to show up unannounced.

Try calling: it's impossible. Website: down! I couldn't even submit a complaint directly to them so I'm venting here.

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Diabolical

Diabolical! They've harassed my 89 year old recently widowed mother despite telling them that her property is empty, sending threatening letters to her is disgraceful, then they forward you from a telephone robot to a whatsapp robot and tell you they are to busy, then they send you another list of questions that youve already answered and if you dont pick up their message they delete the thread. 5 hrs later still no further on , im looking after my one year old grandchild, i cant sit and wait for when the whatsapp robot chooses to reply. Robots dont apologise either, disgraceful organisation

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Advice for Businesses

I keep getting letters to my business saying that I will be fined imminently for not having a TV licence. I don't provide a TV or any devices for staff to watch TV. I do provide WIFI so have reached out on many occasions to get advice to see if this qualifies for needing a licence, for personal devices.
The website is awful and doesn't allow conversation only standard answers, and when you call there is an automated message saying that no one is available.

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting

Funny. They keep sending me threatening letters because APPARENTLY I've been watching I Player....WRONG. I don't use the RACIST ANTI BRITISH CORPORATIONS services out of PRINCIPAL! They are so desperate for my money and they won't be getting a penny haha! They are the scurge of the media and I'm not funding their RACIST, ANTI BRITISH agenda.

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These guys do not leave you alone until…

These guys do not leave you alone until you buy a TV license. I dont watch TV, but in the UK that means you have to pay this tax to not be harassed by their letters and emails.
Soon they're all going to be out of work though because the UK government are just going to add the fee to council tax and you'll have to pay it whether you watch TV or not.
Got another email from them today. I guess I should just update my email to one I dont actually read any more.

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stop sending me letters

Stop sending me letters. We have stopped watching TV for years but sending these letters out every 6 months is a disgrace. Stop harassing people. More and more people wake up and stop watching TV because it is utter crap!

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Option for 1 star don’t even deserve…

Option for 1 star don’t even deserve that. forcing and making it’s own rules harassing people for only subscriptions fees calling it tv licence instead. .collecting billions of pounds it’s own interests. Above all don’t even Broadcast cast real news or any football like match of day. If I’m not interesting to watch bbc then it should have option to block subscription fees like sky

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had a visit to say I haven’t got a TV…

Had a visit to say I haven’t got a TV licence I said who are you he said aggressively tv licensing .
I told him go away and I will check and pay if I don’t .
I panicked so when I went online it asked me to pay which I did .
I then kept getting harassment messages to pay from Tv licensing .
I realised something was off 10 months later and on calling was told I had 2 tv licences same name and same address.
They then had the audacity to say we have cancelled one account but if you want a refund you will have to write in.
I eventually got my refund months later.
Wondering how many households have got caught out with this.
The ombudsman should check with tv licensing so this never happens again.

5 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

How many times do I have to declare.

They used to ask to declare once a year that you don't need a licence.
Their own email confirmation from January 2025 says my declaration is valid until end of January 2026.
But, I received a new email in August this years, and a letter today asking for a new declaration.
I first didn't trust the email, wondering if it was a scam. So it takes me time and effort to find out if it's genuine or not.
Their letter is also very unclear: in the beginning of the letter they say:
We contacted you recently to confirm if you need a TV licence.
And then at the bottom of the letter it says:
If your circumstances haven't changed, there's no need to to anything.

Which one is it now?
Just to be sure, I declared once again that I don't need a licence....

27 de setembro de 2025
Avaliação não solicitada

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