Have used TVMucho for over a year after the previous viewing platform vanished overnight (can't remember the name). Have been pleased with the service and all the UK channels I could watch or record.... Ver mais
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Veja o que dizem as avaliações
Been watching Mucho TV for 3 years, no probs , all of a sudden today get an error message 477 also says suspended CDN resource. No way of contacting them,I guess my upfront 12 months subscription has... Ver mais
Habe seit 2020 das bezahlte Basispaket für UK TV (unlimited TV, 1 Screen) und kann TV Mucho im Großen und Ganzen empfehlen. Funktioniert alles ordentlich, bis auf wenige Ausnahmen zu Spitzenzeiten (... Ver mais
A empresa respondeu
TV much is an outstanding service, no hassle setting it up, loads of channels to choose from, no buffering and you can even record programmes to watch later, perfect for holiday if you want to watch y... Ver mais
Detalhes da empresa
Escrito pela empresa
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Informações de contato
Reino Unido
- tvmucho.com
stürzt ständig ab
ich schaue in Polen deutsches Fernsehen, habe mir dafür tvmucho gekauft, es ist ziemlich nervig laufend stürzt das Programm ab und man muss sich neu anmelden, würde dieses Programm nicht weiter empfehlen
6 de novembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hallo Dieter Wunderlich,
Vielen Dank, dass Sie sich die Zeit genommen haben, unsere App zu bewerten. Wir entschuldigen uns für die Unannehmlichkeiten, wir sind uns dieses Problems voll bewusst und unser Entwicklungsteam kümmert sich darum. Vielen Dank für Ihre Geduld.
Mit freundlichen Grüßen,
excellent support...have just signed up…
excellent support.have just signed up again after being away for over a year....i am now 80 and find setting upon tv ..a bit difficult...password and signing in etc
but support always most helpful /
product quality excellent
5 de novembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Harry Peter Rose,
Thank you for the 5STARS review. We are glad that our support team has been helpful to your needs. Rest assured that we will continue to provide excellent service to everyone.
Regards,
TVMucho Team
Well the people at customer service…
Well the people at customer service won’t give you your money back for your subscription if you ask them nicely.
3 de novembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi James Gilber,
Thank you for your ratings. We have checked your account and you made a payment last October 1 for a month membership and it has been a month and few days since you requested a refund. If you could only have reached out a few days after you made your payment, we will definitely refund your payment. If you have any questions, please email us directly at support@tvmucho.com.
Kindly
TVMucho Team
Surprised to read the negative reviews…
Surprised to read the negative reviews on here.
I have been using TVMucho (pzaz) for some years now and as you would expect with a service which relies on the internet, you do get a few problems now and again, but overall I have found it to be a good service for receiving Uk channels and being able to record is a bonus.
The customer service usually comes back within minutes if there is a problem.
I use it on my firestick,mobile,iPad,and lap top with very few problems.
31 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Larence Askey,
Thank your for the 5STARS review and for sharing your experience with us. Its good to hear that you reach out to support if you need and assistance and if you have encountered any problems with our service. We just hope that all of our members do the same. As of now, they uses Trustpilot to complain and they just need to realize that customer support is the best department that could help them resolve their issues with our service.
Kindly,
TVMucho Team
I recently bought the years…
I recently bought the years subscription. And I put it on my smart tv through the web but every time I watch something I get a black screen half way through telling to press any button apart from the on/off button to resume programmes
3 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Kevin Kelly,
Thank you for the rating. We do not support Standard Smart TV. It is recommended that you use an Android Smart TV or any Android TV box for you to use our app using a TV. If you need any help, please email us at support@tvmucho.com and we will be glad to assist you.
Regards,
TVMucho Team
Total tat
The user interface is dreadful so I will be moving back to transponder tv when my first month finishes
19 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hello English Teacher, thank you for rating our app. We would like to know more about your feedback. If you can please email us directly at support@tvmucho.com. Your input will definitely help us in making improvements to our app.
Thanks,
TVMucho Team
I Used this service before and I have…
I Used this service before and I have discover no virgin media one and virgin media two and virgin media three. Is there any way that yee could get them back on again and just to say this. There is too many foreign tv stations on this service too
5 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Aidan McCarthy,
Thank you for the 4stars review. Unfortunately, we cannot have these channels anymore due to legal reasons. We would like to discuss this with you in more detail. Please email us at support@tvmucho.com.
Kindly,
TVMucho Team
Damn this retched service!
I actually liked using TVmucho as it was the only online TV service that had Virgin Media Four on offer in their channel lineup. So things were going smoothly until all of a sudden on or about 29th September when the Virgin Media Four stream stopped working and appeared to have been replaced with RTÉjr. Nothing I tried worked to restore Virgin Media Four.
Contacted customer support about what happened to Virgin Media Four and why its stream was suddenly replaced with RTÉjr and was essentially fobbed off! I have never came across such a customer service that's so rude! It's like they don't even care about their customers' needs.
Needless to say I cancelled my subscription with TVmucho. I'm not dealing with a company with customer support that's extremely rude and tells its customers to essentially GTFO whenever issues like these arise.
3 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hello Candid,
Thank you for the time you spent sharing your experience with our service and our support team. If you could please email us again at support@tvmucho.com and put a subject #followup Trustpilot so that we know it is you and for us to get more information from you, especially with the part you said that customer service is rude. We wanted to further investigate this kind of attitude. Historically, we haven't got any incident like this which is why we are very much interested in hearing from you.
Best regards,
TVMucho Team
Streaming service not included
Great app but I cannot understand why there are only live channels. For this price I would have thought that streaming service would be included.
2 de outubro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi gabriela müntener,
Thank you for the 3stars review. If you have any questions, please reach us directly at support@tvmucho.com and our support expert will be happy to answer them for you.
Regards,
TVMucho Team
I have TVmucho for several years now
I have TVmucho for several years now, I think around 5 years, and so far so good. The only thing, I will love to have subtitles but for some reason it is impossible.
29 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Rosie,
Thank you for rating our app and sharing your experience with everyone. We just want to let you know that subtitle is part of our roadmap. We cannot tell when will this be available but hopefully this will be launched soon.
Kindly,
TVMucho Team
BBC 2
This should be negative. I subscribed and paid to the service and have now been unable to watch any programmes after 6 days .
The system will not accept my email address so consequently I cannot sign in again.
Hopeless service or please advise how to reconnect.
24 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Samanths,
Thank you for the rating, We think that you might have used a different email or log in which is why you cannot sign in. the best way to have this resolved is for you to email us at support@tvmucho.com so that our Support team can assist you and have this resolved.
Kindly,
TVMucho Team
WHAT THE HELL?!
Why in the world do I have to upgrade to continue using TVMucho at all?! I thought your free 1 hour per day was a good enough restriction (and was something I was able to tolerate), but now you're getting rid of the 1 hour per day for free customers?!
For a service that prides itself for appealing to expats, you should at least offer expats that may not be able to afford something like this. TVMucho used to do that, but now they've stopped. I've lost all hope and respect for the people that run this website.
All the other reviews are right, this service DID start going downhill ever since it was bought out by Pzaz.
16 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hello,
Good day! We just want to inform you that we did not remove the 1 hour per day. Please contact us directly at support@tvmucho.com if you are having issues and we will be happy to help.
Kindly,
TVMucho Team
No coverage of TV Mucho
No coverage of TV Mucho on the death of our Queen. The most important time for us in countries abroad to see the news and we cannot connect
8 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Yvonne Davenport-Raby,
Good day! With regards to what you mentioned, TVMucho will only have coverage for the death of our Queen if the Channels available in our service will cover it. I am sure that most of our news channels have already aired this. Please email us directly at support@tvmucho.com and we can help you find a channel that airs this very sad and unfortunate event.
Best regards,
TVMucho Team
I have been using the service for a 7.99 per month
I have been using the service for a fee since yesterday and will also cancel it directly. i was hoping to find a good solution here in spain for german tv and i am totally disappointed. The stream stops every 10 seconds. it works fine with all other subscriptions. dazn, sky, amazon, etc. Very bad and 1 star is already too much.
6 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Nico Engelhardt,
We appreciated your feedback regarding our service. Can you please email us directly at support@tvmucho.com and give us a chance to remediate the problem you are experiencing with our service?
Regards,
TVMucho Team
Be careful about tvmucho
Be careful about tvmucho, they take your money and then all of a sudden it is lots of issues with providers etc so they can`t get their stream working.
6 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Carola,
Thank you for rating our app. Unfortunately, without you reporting this directly to our support team, we won't have an idea of what is causing this issue on your end. Please email us at support@tvmucho.com so that we can get some information from you and for us to be able to provide you with solutions.
Kindly,
TVMucho Team
I have tried and tried with TVMucho
I have tried and tried with TVMucho. It’s constant buffering is driving me insane. Every few minutes. Contacted customer services. Tried all the suggestions. Nothing works. Even on my new, all singing n dancing tv. I’m in Portugal trying to get UK tv. My annual subs are cancelled and I’m looking elsewhere from the end of the month
3 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi,
Sorry to hear that you are experiencing buffering issues with our service, however, 99% of the time, the buffering issue is caused by slow internet or intermittent internet connection. If you could please email us again at support@tvmucho.com and send us a screenshot of your internet speedtest result. You can do the speedtest at https://tvmucho.com/test/.
Regards,
TVMucho Team
Yet again TVMucho has stopped
Yet again TVMucho has stopped, paid for year's sbscription. disastrous.
1 de setembro de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Mike & Helen,
Good day! If you are having issues with your subscription, the only way to have this fix is by reporting it directly with our support team at support@tvmucho.com.
Kindly,
TVMucho Team
Very pleased for now
25 de agosto de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Eduardo,
Thank you for rating our app. We are happy to know that you are very pleased with our service. Just remember to email us directly at support@tvmucho.com if you have any concerns.
Kindly,
TVMucho Team
Wonderful service
Wonderful service. I can always find something interesting to watch.
25 de agosto de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Alex,
Thank you for the 5star rating. We are happy that you find our service wonderful. For any concerns you have with our service, please email us at support@tvmucho.com.
Regards,
TVMucho Team
Expat loving Mucho!!!
so pleased with this service. It costs me much less than the cable on offer here in Serbia . The service are great and answer very quickly. No problem saving things to watch later. After years of messing with vpn which is very expensive nowadays i just use Mucho!!
23 de agosto de 2022
Avaliação não solicitada
Resposta da TVMucho SL
Hi Amanda Celar,
We appreciate the 5STAR rating. We are glad that you are pleased with our service and recommending us. If you have any concerns, please reach us at support@tvmucho.com. Ours Support Experts are always available to assist you.
Regards,
TVMucho Team
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