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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It`s a great service to be able to watch and record UK TV when abroad. Sometimes there is a connection issue but I`ve always found customer service to be very helpful. Many thanks to the team. I real... Ver mais

Avaliado com 1 de um total de 5 estrelas

Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Couldn't get into my account last night. Today it's still down. If you go to their website it now has a notice saying it's been seized by Spanish National Police. Unable to contact the company, sup... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking customer service, as in none at all. Chat doesnt work and emails either bounce back or are completely ignored. I have same issues as others in their reviews, recordings starting l... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Serviço de exibição de filmes
  3. Canal de televisão

Escrito pela empresa

Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

390 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic Teeveeing service.

It`s a great service to be able to watch and record UK TV when abroad. Sometimes there is a connection issue but I`ve always found customer service to be very helpful.
Many thanks to the team. I really enjoy watching both live and recordings. Fantastic!

28 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total rubbish

It's total rubbish! I'd give it zero if that were available. Has decided to cut out in the evenings and only be available from mid-mornings to around 10pm, for some unknown reason. They don't respond to my email asking why, also for a long time there have been no descriptions of programmes on the list as before,just the same brief account of that particular channel e.g. "ITV is home to .." Will cancel my payment next time. Maybe it's budget cuts but I can't see it lasting. Better look for something else.

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Set up error caused 2 accounts and billing me for both. Even though told fixed

Something went wrong with setting up TeeVeeing. Ended up with 2 accounts. Notified TeeVeeing. They “fixed” it and removed one account but I was still getting payment messages for the second one when I went into it. (I could access it still tho). The moment I put money into that account, 18.99 was taken. No response from their customer service. So I paid 9.99 and 18.99 although they knew before the 18.99 was taken out what the issue was and told me they’d fixed it. Not very honest or correct.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can't believe so many people don't…

I can't believe so many people don't like Teeveeing! I have used Teeveeing (and TV Mucho before that) for years. Sometimes there's a problem, but rarely is it their problem directly. It would normally be a server down or bad weather disrupting internet service or something. The customer service has always been very helpful if there is a problem. I think for the price, the service is a great one that I very much appreciate, living in a foreign country!

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your kind words and for being a loyal user over the years. We really appreciate your understanding when occasional issues occur, and we’re glad to hear that our customer service has been helpful.

It means a lot to us that you value the service, especially while living abroad. Your support encourages us to keep improving and providing the best experience possible.

Avaliado com 5 de um total de 5 estrelas

As a long-time user I am very satisfied.

I have used TVMucho and Teeveeing for many years. I also subscribe to the Later recording service, as we tend to watch recordings rather than live TV.
Apart from the occasional hiccup once every few months, it works great, and is very good value.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for your understanding. We truly appreciate your patience while we work to resolve these temporary issues and improve the service.

Avaliado com 1 de um total de 5 estrelas

Can't believe for second time in a week…

Can't believe for second time in a week ability to watch goes down. And right now Tuesday night 9pm CET goes down, cannot play any channel on any device or the TV and of course favourite show Traitors has started. And they don't have support at this time or emergency troubleshooting.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

I’m sorry for the disruption, especially missing your favourite show. These interruptions are usually caused by temporary server or network issues. Our team is aware and working to prevent them.

Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

uselss

I have had this service for a few years. It used to be called Tvmuco. I currently am locked out as I tried to update my credit card information. Keeps saying server error. Sends me an email saying support is only available Mon to Friday 9 to 5. I have been trying to update this for almost 2 weeks now I am completely locked out.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for being a long-time user. I understand how frustrating it is to be locked out while updating your credit card.

The “server error” is not related to your account. Please let me know which device and browser you are using, and I’ll provide step-by-step instructions to restore access.

Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Now back on...Normally Teeveeing works well for me…

Normally Teeveeing works well for me but today 15/11/25 it opens but nothing plays...no channels,no recordings nothng!!!
Annoying when there is on support available weekends when actually historically most problems occur!

Absolutely totally impressed and satisfied! My Teeveeing is functioning correctly again! I also received an email explaining a server update was causing the issue and an apology for this inconvenience.Brilliant customer service..thankyou!

15 de novembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi there, thank you for your patience and for sharing your experience. We’re glad to hear everything is now working correctly and that our update notice reached you. We really appreciate your kind words about our customer service, it means a lot to us!

We’ll continue working to keep Teeveeing stable and reliable, even during updates, and your feedback helps us improve. Thanks again for sticking with us!

Avaliado com 1 de um total de 5 estrelas

Same problems as the previous report

Same problems as the previous report. Tried customer support and got a reply only availably Monday to Friday 8am to 5pm, its now only Saturday morning.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi there, thank you for your message. We had an unexpected issue with our CDN provider early this morning, which caused the same service interruption others have reported. This also affected our ability to respond outside our regular support hours.

The issue was fully resolved on Saturday, and everything should now be working normally again. If you’re still experiencing any problems, please try restarting the app or feel free to reach out once more, we’re here to help.

Avaliado com 1 de um total de 5 estrelas

No access to programmes

No access to any programmes since switching on at about 7am this morning. It was ok when I went to bed at around 11pm last night.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi there, thanks for letting us know. We experienced an unexpected issue with our CDN provider early this morning, which caused channels to be temporarily unavailable. The problem was fully resolved on Saturday, and service should now be back to normal.

If you’re still having trouble accessing any programmes, please try restarting the app or feel free to reach out, we’re here to help. Thank you for your patience!

Avaliado com 1 de um total de 5 estrelas

Black screen and can't get in touch with them.

Not had a problem with teeveeing for a while until today got up to watch the BBC news and nothing, tried other channels nothing but a black screen, I tried contacting them but the usual something went wrong notice. Ironically the other day I was thinking about getting a yearly subscription seeing how it's been working fine but they have just blown it again.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi there, we’re really sorry for the inconvenience you experienced. We had an unexpected issue with our CDN provider earlier today, which caused channels to show a black screen and temporarily affected our support system. The problem has already been resolved as of Saturday, and everything should now be back to normal.

If you’re still seeing any issues, please try restarting the app or feel free to reach out again, we’re here to help and want to make sure your service is running smoothly.

Thank you for your patience, and we appreciate you hanging in there with us.

Avaliado com 5 de um total de 5 estrelas

Satisfied with Teeveeing

I use TeeVeeing to watch TV from the UK and France. I have not had the buffering issues that others mention. I have the ex-Pat subscription. Customer service has always successfully helped me (these were membership, VPN or subscription issues). The ability to record shows from the EPG works without problems.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi there! Thanks for taking the time to update your review. We wanted to let you know that we experienced an unexpected issue with our CDN provider earlier today, which temporarily affected access to several TV channels, including those from the UK, France, and Germany.

The issue was fully resolved on Saturday, and services should now be working normally. If you’re still encountering any problems, please feel free to reach out. we’re always here to help.

We appreciate your patience and your continued support!

Avaliado com 5 de um total de 5 estrelas

I recently had an issue with programs…

I recently had an issue with programs freezing. The support team were really helpful and eventually after buying and installing a new Amazon firestick the issue has been solved. Thanks again the support team especially Rich who kept on with helpful advice until the problem was solved.

1 de julho de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your kind review! We're really glad to hear that the issue has been resolved and that you're now enjoying your programs without interruptions. I’ll make sure to pass on your appreciation to Rich, he’ll be happy to know his support made a difference.
If you ever need help again, we’re always here for you!

Avaliado com 5 de um total de 5 estrelas

TODO PERFECTO AL 100% FUNCIONAL

Hola,
He retirado mi anterior reseña porque efectivamente son gente seria y profesionales. Me quejaba de que la alegría me había durado solo tres días, pero tras escribirle ayer por la tarde de que cerca de 10 canales franceses no funcionaba, he descubierto que ya lo han arreglado hoy lunes bien temprano. Servicio serio y profesional.
Gracias.

27 de junho de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Muchísimas gracias por actualizar tu reseña y por tus amables palabras. Nos alegra saber que hemos podido resolver el problema rápidamente y que estás satisfecho con el servicio. Nuestro compromiso es ofrecer siempre una atención rápida y profesional.
¡Gracias por confiar en nosotros!

Avaliado com 5 de um total de 5 estrelas

CONTACTING CUSTOMER SERVİCE

Unable to contact Teeveeing. Emails sent yesterday to the email address I've always used are not being delivered.
The "Contact Us" box on the website is not working, neither is "Chat"

EDIT 23rd June. Teeveeing have sorted out my issues promptly with respect and in a pleasant manner. It's always good to give positive feedback and credit where it's due. So I have changed my rating to 5*

22 de junho de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your updated review and kind words! We're truly glad to hear that your issues were resolved promptly and respectfully. Positive feedback like yours means a lot to our team and helps us continue to improve.

If you ever need further assistance, feel free to reach out to us directly at support@teeveeing.com. We're always happy to help!

Avaliado com 5 de um total de 5 estrelas

Can watch later

Great service! Lots of channels, good price. Can watch programmes afterwards, can record programmes too.

20 de junho de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for the great review! We're thrilled to hear you're enjoying the service, the wide range of channels, and the features like program playback and recording.

If you ever have questions or need assistance, feel free to email us anytime at support@teeveeing.com. We're here to help!

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