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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... Ver mais

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores
  2. Loja de Acessórios de Informática
  3. Loja de computadores e acessórios

Escrito pela empresa

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(2.091)

13 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Placing an order was easy

Placing an order was easy, there was a great deal that made it cheaper than going through Amazon, that is something that I prefer. The delivery of the SSDs was very quick, considering that it was coming from America.
I can't comment on the durability of the drives yet, but I'm sure their reputation will hold up.

15 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

WHERE IS MY REFUND?

WHERE IS MY REFUND?

Returned an SSD as I didnt need. Didnt even open the packing or anything. Was told it would take 7-10 business days to process the refund. 12 days later and after contacting several times I keep getting brushed off: "wait 48 hours" and after those 48 hours Im told "wait another 48 hours". Unacceptable! I have valid tracking that shows they received it 2 days after I sent it.

Dont buy from them

27 de junho de 2024
Avaliação não solicitada
logotipo da Crucial.com

Resposta da Crucial.com

Hello Jakob,

Thank you for sharing your feedback.

We are very sorry to know that you had the frustrating experience about the order. We completely understand the frustration that comes with a setback like this. We are reviewing the details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Avaliado com 1 de um total de 5 estrelas

Outdated products- Caution! Won't work with USB4: not for current laptops!

I bought new CRUCIAL X9 4TB Portable for new Lenovo laptop with USB-C Gen 4 ports.
I was wondering it is not recognized
--> Acc. to crucial support it does not work with current ports - up to older USB 3.2 only
- There's no Firmware update for this product
This was mentioned after several senseless mails (to check firmware updates, installing software, etc.) proving an incompetent support:
- There is not even a firmware update possible on this product. As my Lenovo yoga 9 of 2024 only has new USB4 ports I can throw the SSD away - CRUCIAL has no solution, although it's current product starting 2nd half of 2023...
- CRUCIAL brings outdated products in market and not even informs before of incompatibilities. Afterwards now they refuse any change or firmware help.
- The Crucial Storage Manager Software is senseless as there is no update possible - "No firmware for this product"
I recommend buying a more future proof product which at least works today - for me it's electronics scrap-although new and expensive. Do I need to buy a product at Samsung now?

25 de junho de 2024
Avaliação não solicitada
logotipo da Crucial.com

Resposta da Crucial.com

Hello,

Thank you for purchasing from the Crucial website and for your feedback. I am sorry to hear about your latest experience with us. Since this was an organic review, we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day!

Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Avaliado com 5 de um total de 5 estrelas

All round great service and products

Good communication and speedy delivery. Product was well packaged so I trust that any valuables I get from Crucial will arrive in perfect condition.
I even had to return an item due to a mix up on my part, and there were no problems, it was very easy. Will definitely use Crucial again in the future.

19 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Ordered on UK website but delivered…

Ordered on UK website but delivered from Prague. 10 days to arrive.

27 de maio de 2024
logotipo da Crucial.com

Resposta da Crucial.com

Hello Kal,

Thank you for sharing your feedback.

We are very sorry to know that you had the frustrating experience about the order. We completely understand the frustration that comes with a setback like this. We are reviewing the details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

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