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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... Ver mais

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores
  2. Loja de Acessórios de Informática
  3. Loja de computadores e acessórios

Escrito pela empresa

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(2.091)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A Trusted company.

A Trusted company.

When buying the more expensive bits for my computer I tend to go to companies like Crucial rather than something off of eBay where the provenance might not be so easily traced.

I've used them many times.

Recommended!

27 de julho de 2024
Avaliado com 4 de um total de 5 estrelas

Great trusted product at reasonable…

Great trusted product at reasonable price.
The only reason for dropping off a star is that the website is a .co.uk website and the company appears to be based in Ireland, but the item was despatched from mainland Europe and got delayed at customs by one day (no duty to pay, phew!).
I did not realise this possibility at the time of ordering, or I wouldn't have paid extra for quicker delivery that didn't really happen, though in fairness it was still only three days

28 de julho de 2024
Avaliado com 4 de um total de 5 estrelas

So far the ram is working pretty well

So far the ram is working pretty well, But you took so much time delivering it to me. I know its not your fault, its a technical error or something like that.

Overall, thank you for delivering me a such s good quality product. In future I am gonna order more accessories for my pc and laptop from your site.

Thank you,

27 de julho de 2024
Avaliado com 1 de um total de 5 estrelas

SSD purchased for Laptop didn't work.

I purchased an SSD for a laptop in early July. The SSD didn't work and after much protracted chat with 'Support', it was returned for credit. I was asked to send it back using Royal Mail Special Delivery (which I paid for and cannot apparently get refunded). 3 weeks later, I have still not had a refund for the SSD. In further chat, I have been told that "The refund has been created but not initiated yet" and "I shall now escalate this to the internal team in order to update the RMA status and release the refund amount". I await the refund with bated breath! The SSD which I subsequently bought from another well known on-line supplier was installed and worked first time - no hassle.

5 de agosto de 2024
Avaliação não solicitada
logotipo da Crucial.com

Resposta da Crucial.com

Hello,

Thank you for purchasing from the Crucial website and for your feedback.

I am sorry to hear about your latest experience with us. Since this was an organic review, we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day!

Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Avaliado com 5 de um total de 5 estrelas

Rishabh 5* advisor!

I own a Lenovo gaming laptop, I have been looking to upgrade the storage with a new SSD drive.

I had initially consulted Lenovo and a number of different companies who told me the maximum size of drive I could have is 1TB.

I later found crucial can advise you on which of their products would be suitable and it had drives as large as 4TB available for my laptop.

This lead to me contacting Lenovo and several different companies to find out if a 4TB crucial SSD would be suitable for my gaming laptop.

All of them told me the maximum was 1TB in a copy and pasted rushed conversation.

I then later received a response from Crucial and an advisor called Rishabh.

The advisor told me they had personally looked into the matter and consulted third party advice/information online and had verified that it is correct a 4TB drive will work on my laptop.

This has now meant while I wait on the delivery I don't have to worry about if it is suitable anymore.

Rishabh is the only person I had spoken to today who had really understood what my question was and had a genuine interest in using the industry expertise they had to give me tailored advice to reach a solution.

I will be sure to keep crucial in mind when it comes to my next PC build in early 2025, great company and great people representing the company.

5* experience today for Rishabh!!

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not in stock, not told in time

I hate giving poor reviews, but something went wrong and Crucial managed it to suit themselves. Item, price, support on 'chat' excellent if long-winded, I ordered an SSD which was urgently needed. No problems flagged up. Then I got an email from Digital River saying (in a lot of words) it was not in stock and I had to wait a few days. No options offered, not told that I hadn't been charged yet. A week later I got emails saying the SSD was on its way and I had just been charged. It arrived, looked fine, but no 3.5" carrier that I expected with it. The need arose from my use of a heritage software programme that I rely on for drawing maps. Please supply me with a senior Crucial executive who I can instruct for several hours on drawing plans to scale by hand. Pain brings gain, and improvement.

15 de julho de 2024
logotipo da Crucial.com

Resposta da Crucial.com

Hello Edwin,


Thank you for purchasing from the Crucial website and for your feedback. I am sorry to hear about your latest experience with us. we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day!


Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.

Regards
Crucial

Avaliado com 5 de um total de 5 estrelas

So simple …

Ran the crucial analysis program, purchased the recommended memory and installed it… now have a much faster laptop…. Exactly as I wanted

12 de julho de 2024

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