Eufy Avaliações 1.680

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime un... Ver mais

Avaliado com 5 de um total de 5 estrelas

I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Ver mais

Avaliado com 4 de um total de 5 estrelas

Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Ver mais

Avaliado com 5 de um total de 5 estrelas

Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos

Escrito pela empresa

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Im a new customer of Eufy security…

Im a new customer of Eufy security products. And I must say they are amazing. Simple set up straight out the box, and good value for money too. I have now swapped out my old units for thr entire Eufy coverage.

18 de fevereiro de 2026
Avaliado com 3 de um total de 5 estrelas

Not completely happy with product and…

Not completely happy with product and info received to rectify problem not helpful at all

9 de fevereiro de 2026
logotipo da Eufy

Resposta da Eufy

We sincerely apologize for your experience and fully understand your concerns.

Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.

Thank you for bringing this to our attention.

Avaliado com 4 de um total de 5 estrelas

The S380 homebase and E340 doorbells…

The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but ONLY AFTER you have established the initial link using a router cable. The doorbell camera works well but be aware that there is a few seconds delay between the the button being pressed and the notification and video appearing on your phone.

10 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great as always

Very happy with my Eufy products and service. Setup was quick and straightforward, and the system works exactly as advertised. The app is easy to use, notifications are reliable, and the picture quality is excellent.

Great value for money with no ongoing subscription fees. Would definitely recommend to anyone looking for a dependable home security setup.

22 de novembro de 2025
Avaliado com 3 de um total de 5 estrelas

Re-usable bags please!

The bags for my eufy x10 Omni pro were delivered quickly and postage free. They weren't particularly cheap but necessary. I really would prefer official Eufy brand re-usable bags though.

9 de fevereiro de 2026
logotipo da Eufy

Resposta da Eufy

Dear customer,

Thank you for your feedback and for your purchase.

We appreciate you noting the quick delivery and free shipping. We understand your preference for reusable bags - this is valuable feedback that we'll share with our product team for future consideration.

Our current dust bags are designed to maintain optimal suction and filtration performance, but we recognize that a reusable option would be more economical and environmentally friendly.

Thank you for taking the time to share your thoughts with us.

Avaliado com 5 de um total de 5 estrelas

Eufy solocams&homebase

I decided to buy the Eufy solo camera s340 twin pack and homebase s380 on recommendation ,and i am more than happy.They are both very smart and work absolutely brilliant.They are made so well.I was slightly wary of the solar aspect but they are brilliant.Also so easy to set up. Delivery time was also excellent .Absolutely 💯 recommend

15 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, well packaged and easy to set up with my existing Homebase! Will definitely buy eufy again in the future when I add cameras.

6 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

I recently came across Eufy home cameras. They are easy to set up and use. I contacted their customer service team using the online form and was pleased to receive a response within 1 hour. I would definitely recommend eufy

14 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Easy to set up

Easy to set up picture quality is excellent great that you can access footage without paying a monthly subscription charge

14 de fevereiro de 2026
Avaliado com 4 de um total de 5 estrelas

Trackers- surprisingly easy to set up

Trackers- surprisingly easy to set up, even sharing a link between 2 users which wasn't a feature I thought existing was a pleasant surprise. It tells me when I've left my wallet in the house which I have spotted when I had my phone under my nose to see the notification. It didn't get my attention when I drove off without it though. Not sure if that was me not noting the notification or it not being issued perhaps due to CarPlay managing my phone. So far, i'm a happy customer.

28 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Impressive support

I reported an issue with one of my many Eufy cameras. Anker replied very fast. They came up with a solution fast as well. So I recommend Anker and Eufy. Very happy customer here 😊

11 de fevereiro de 2026
Avaliação não solicitada

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