Eufy Avaliações 1.680

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime un... Ver mais

Avaliado com 5 de um total de 5 estrelas

I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Ver mais

Avaliado com 4 de um total de 5 estrelas

Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Ver mais

Avaliado com 5 de um total de 5 estrelas

Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos

Escrito pela empresa

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

We bought the C10 to replace the G10…

We bought the C10 to replace the G10 hybrid which we had been using for a number of years. The C10 is excellent and cleans noticeably better than the G10. The self emptying station is very helpful as we don't have to empty it every other day.

26 de fevereiro de 2026
Avaliado com 2 de um total de 5 estrelas

Not Viable Ring Replacement.

I bought Eufy to replace an ever increasing in cost and reliability Ring system. Bought a complete home system with homebase. Within 3 weeks it all went offline. It erased all of the footage when I added the device back in as well as every single setting on the system that took those 3 weeks to fine tune. But that's not the worst part.

The 2 cameras I had professionally fitted at the top of my house now needed a barcode to be scanned as well as a button pressed in the camera to be relinked, so another bunch of money to have someone climb a ladder to facilitate that. This wiped out any saving I might have made and if it happens again, I shall be selling the lot. The help page said nothing about re-adding the homebase would mean totally reinstalling everything from scratch and all the settings like zones, default positions, notifications, everything.

Not at all happy with it so far and trying to get it to actually stick to motion in the drawn zones is mind numbing, it seems broken from the start

25 de fevereiro de 2026
logotipo da Eufy

Resposta da Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Avaliado com 5 de um total de 5 estrelas

Runs like new again

Great replacement dust collector for my robot vacuum. It fits perfectly, feels well made, and was very easy to install. Since replacing it, the vacuum collects dust much better and runs like new again. Very happy with the purchase!

25 de fevereiro de 2026
Avaliado com 2 de um total de 5 estrelas

The video doorbell has good video…

The video doorbell has good video quality but the battery doesn’t last a week in normal mode. I have 2 batteries that I replace every week.
Also the funtion to talk through the doorbell is not practical. There is a long delay in the communication even is next to a fibre optic router with a high speed.

24 de fevereiro de 2026
logotipo da Eufy

Resposta da Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Avaliado com 4 de um total de 5 estrelas

Extremely impressed with the ease of…

Extremely impressed with the ease of set up and room mapping that this machine offers. It vacuums well and mopping starts well but quickly runs out of water. This said, it makes a reasonable job of it and is quiet, and fairly effective. I like that it can be programmed to run at night and charging set to cheap electricity times.
I love that it does multiple room maps so I can move it round the house.
My biggest gripe is the lack of instructions. The basic set up is simple enough and intuitive- no problem, but if you want to drill down into more advanced set up it is hard to find the correct information. I resorted to utube videos but had to sift through various versions to get one suitable for the right model - really frustrating.
Overall however, I now wouldn’t want to be without it and am recommending it to all my friends. It keeps on top of the basic floor cleaning on a day to day basis. Just need one that does the dusting now!

23 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Had a Eufy bell for about 3 years

Had a Eufy bell for about 3 years, been great, wanted to get a camera for the back garden, had some great offers on and so easy to setup. Very simple to use had no issues and no subscription.

23 de fevereiro de 2026

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