Spotlight Oral Care UK Avaliações 

1.557
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I like the toothbrush base but the brushes only last a week or two ( they need to be made of stronger plastic) I understand they are expected to last at least three months and the brushes are expensiv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The water tank on my previous water flosser was impossible to keep clean by its design so I'm hoping the Spotlight UV flosser will overcome that issue. The tank is smooth inside so hopefully keeping... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great Apple-like design and packaging. Having always used Philip's toothbrushes I was delighted with how light and easy to handle the SpotlightPro is. My one niggle is that putting the brushes on and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Professional. I went to my hygienist then follow on dental appointment. They. Both said said wow. What an Improvement. having had chemo. My teeth were loose. But using the water flosser has vastly im... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza
  2. Loja de Produtos de Beleza
  3. Dentista Cosmético
  4. Loja de Produtos Odontológicos
  5. Centro de Saúde e Beleza
  6. Clareamento dental

Sobre Spotlight Oral Care UK

Escrito pela empresa


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Shop Teeth Whitening


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Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

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4,0

Todas as avaliações

(1.557)

208 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Spotlight oral cares teeth whitening…

Spotlight oral cares teeth whitening gel is lovely I've used it for 10 days now and I can see a difference

7 de maio de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for your lovely review! 😊 We’re delighted to hear you’ve been using the whitening gel for 10 days and are already noticing a difference. That’s fantastic to hear! We really appreciate you sharing your experience and hope you continue to love your results ✨

Avaliado com 2 de um total de 5 estrelas

Disappointing

I am disappointed with this brush and the customer services , on purchase it was not clear that it didn’t come with a travel case anymore. I contacted customer services who said they didn’t supply them as they wanted to save to be more eco - which is rubbish. I travel a lot and I am not going to have my toothbrush loose in my case , they agreed to send me one but never did and when I followed up they didn’t respond . Probably irrelevant now as I am about to give up on the brush , It does a good job of cleaning but unless I hold my lips up the back of the head causes sores on the inside of my mouth.

1 de maio de 2026
Avaliação não solicitada
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Resposta da Spotlight Oral Care UK

Hi Elli,

Thank you for your feedback, and I’m very sorry to hear about your experience.

I apologise that you did not receive a response regarding the travel case. Unfortunately, I am unable to view your previous email correspondence from here, so could you please send another email to info@spotlightoralcare.com and include your delivery address?

Once we receive this, I will personally look into it so that we can arrange to have the travel case sent out to you.

I’m also sorry to hear the brush head has been causing discomfort for you. We truly appreciate you taking the time to share this feedback with us.~Suzanne

Avaliado com 5 de um total de 5 estrelas

Easy ordering

Easy ordering
Fast delivery
Great price

2 de maio de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for your lovely review! 😊 We're delighted to hear you found the ordering process easy, delivery fast, and that you were happy with the price too. We really appreciate your support and hope you continue to enjoy your purchase! - Tina-

Avaliado com 5 de um total de 5 estrelas

Great products and Service.

Delivery of my toothpaste and new heads for my husbands toothbrush was delivered very quickly.

3 de maio de 2026
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Resposta da Spotlight Oral Care UK

Thank you for your lovely review Penny! We’re so pleased to hear your toothpaste and replacement toothbrush heads arrived quickly. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Great range of products and value for…

Great range of products and value for money

30 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you for your lovely review Ms Holley. We’re so pleased to hear that you are enjoying our products. We truly appreciate your support!

Avaliado com 5 de um total de 5 estrelas

The Best Upgrade I’ve Made for My Teeth

I purchased the Spotlight Oral Care Pride Sonic Toothbrush back in July 2023, and it’s been a game-changer.
Before making the switch, I was a loyal Philips Sonicare user. However, I had to buy a brand-new electric toothbrush every two years as they would eventually stop working as intended and start producing a loud noise.
The experience with Spotlight has been the complete opposite. After nearly three years of consistent use, I’ve had zero issues! I simply replace the brush head every 2–3 months, and it’s good to go. Even after all this time, a single full charge easily lasts me a full week or more. In short, Spotlight Sonic is durable, effective, and built to last!

5 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for taking the time to share your experience Ricky. We are delighted to hear that your Spotlight Oral Care Pride Sonic Toothbrush has been serving you so well over the past few years.

It means a lot to know you’ve found it durable, reliable, and effective, and we truly appreciate your continued support and kind words.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

The hubby and I have been using our Spotlight Oral Care Sonic Pro toothbrushes for over 2 years now and couldn't be happier with our purchase. Great quality products. Highly recommend.

28 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for your wonderful feedback! We’re delighted to hear that both you and your husband have been enjoying your Sonic Pro toothbrushes.

It means a lot to us to know you’re happy with the quality of our products, and we truly appreciate your recommendation and continued support!

Avaliado com 3 de um total de 5 estrelas

Nothing special.

Doesn't taste overly minty, was expecting more powerful flavour and the bottles were both leaking when they arrived.

24 de abril de 2026
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Resposta da Spotlight Oral Care UK

We’re very sorry to hear that you received your order in such condition Sarah.

A member of our team has reached out to you directly to get this sorted as quickly as possible. We really appreciate you taking the time to let us know and apologise again for the inconvenience caused.

Avaliado com 4 de um total de 5 estrelas

Brighter teeth

I wasn't expecting much from this little pot of powder but I was pleasantly surprised. Just wet your toothbrush, dip it in the pot and brush. It's a funny chalky sensation and taste but starts to foam when brushing. I use an electric toothbrush and definitely saw a difference in the brightness of my teeth after a few applications. Continued use is required to maintain results.

20 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for sharing your experience with our whitening powder Tracy! We’re really pleased to hear you were pleasantly surprised by the results.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service - my toothbrush wasnt holding its charge, but after a few questions they ended up just replacing it. Thank you!

26 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for taking the time to leave such a kind review — we really appreciate it.

We’re sorry to hear you had an issue with your toothbrush, but we’re really glad we could get it sorted for you with a replacement. If you ever need anything in the future, we’re always here to help.

Thanks again for your support 😊

Suzanne

Avaliado com 5 de um total de 5 estrelas

Initially all I was looking for was the…

Initially all I was looking for was the replacement heads for my Spotlight Sonic that I bought from QVC just before Covid, after a bad experience at my last Dentist who was prepared to send me away with a hole still in my tooth after an asthma attack halted her progress at getting me out of the door! I insisted she fill it which she did, but I vowed never to go back! So the Sonic lasted me very well, then with replacement heads purchased from yourselves I hope for lasting care!

26 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you for sharing your experience with us.

We’re really glad to hear that your Spotlight Sonic has served you well over the years and that our replacement heads have helped you continue your routine. It’s great to know you’ve been happy with the product and its long-term use.

We truly appreciate your support and trust in our products, and we’re pleased to be part of your oral care routine.

Kind regards,
Suzanne

Avaliado com 5 de um total de 5 estrelas

I researched on line and this…

I researched on line and this toothbrush came recommended.
I’m not disappointed . My teeth feel clean after brushing . I like the feel and wight of the toothbrush .
I would recommend this tooth brush to my friends .
It was easy to order and came within a few days .

25 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that you’re enjoying your toothbrush and that your teeth feel clean after brushing. It’s also great to know you’re happy with the feel, weight, and overall experience, as well as the ordering and delivery process.

We really appreciate your recommendation and support — it means a lot to us.

Kind regards,
Suzanne

Avaliado com 1 de um total de 5 estrelas

I admit it was my own fault for…

I admit it was my own fault for ordering something from them when I didn't actually need their product. (My finger slipped) But the thing is I sent them a message straight away and they never answered. Very bad customer service.

25 de abril de 2026
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Resposta da Spotlight Oral Care UK

We’re very sorry to hear about your experience and sincerely apologise for the frustration caused.

This certainly isn’t the level of service we aim to provide. A member of our team has now reached out to you directly to assist and make this right.

We appreciate your feedback and the opportunity to resolve this for you.

Avaliado com 1 de um total de 5 estrelas

I’m almost finished the 2 week…

I’m almost finished the 2 week treatment and no change has been made, complete waste of money

25 de abril de 2026
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Resposta da Spotlight Oral Care UK

We’re really sorry to hear this and appreciate you taking the time to share your feedback Dave.
Results can vary depending on several factors, a member from our team will be reaching out with some additional details.

Avaliado com 5 de um total de 5 estrelas

Quickly provided a replacement for a…

Quickly provided a replacement for a defective sonic toothbrush that I had recently purchased. I appreciated the swift response from Spotlight.

24 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you so much for your kind words Robert! We’re delighted to hear you were happy with the quick resolution and support. We really appreciate you taking the time to share your experience .

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

Fast and efficient. Well packaged and arrived undamaged. Took a while to figure out how to extract the attachment after flossing, (the little button on the back) but hubby put me right!

22 de abril de 2026
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Resposta da Spotlight Oral Care UK

Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived quickly and you are happy with your product.

Avaliado com 2 de um total de 5 estrelas

Would be a great toothbrush if it kept working

I really liked my toothbrush but after a year it just stopped working, my husband has one too and his continued to work fine. I emailed the company to explain and hopefully get a replacement but no one ever responded. So I reluctantly ordered another because I do really rate the product when it’s working but after not even a few months the same thing happened again. I use the same settings as my husband and store it in the same place so don’t understand why mine have both stopped working. Disappointing because it’s a product I would like to support.

3 de maio de 2026
Avaliação não solicitada
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Resposta da Spotlight Oral Care UK

I’m really sorry to hear about your experience and the frustration this has caused Amber.

To get this properly resolved for you, we’ve now requested some additional details so we can look into what’s happened with your devices. Once we have that information, we’ll be able to investigate and advise on the best next step for you.

We appreciate your continued support.

Avaliado com 3 de um total de 5 estrelas

My orange brushes are often out of…

My orange brushes are often out of stock.
Not great as I bought into this toothbrush and don’t want white brushes.
I try to buy if stock is showing and try to keep a stock in.
However I think you are not great at stock levels.
Like the brush,it’s not perfect as the button is not in the best place and there is no warning light thst the battery is needing charging.Really bad design.Not sure how that got missed??
However love the brush and think it does a good job.Just wonder how long it will be in production given its limitations.

9 de abril de 2026
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Resposta da Spotlight Oral Care UK

We’re really sorry to hear about your experience Rachel, and we appreciate you taking the time to share this feedback.

Our replacement brush heads, including the orange option, are available on our website. We apologise for any inconvenience if you were unable to purchase them prior.

We’re also sorry to hear about the issue with your device. A member of our team has reached out to you directly to assist further.

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