Absolutely spot on. Processed and dispatched my order rapidly, parcel arrived within 2 working days in unmarked condition. The contents were accurate and unmarked. I'm very happy with the service... Ver mais
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Veja o que dizem as avaliações
I have had not a good experience with UKECIGSTORE. Missing items and delayed delivery have been repeated multiple times making my experience really annoying. I hope you can fix your operation problems... Ver mais
A empresa respondeu
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver mais
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ukecigstore.com
Informação fornecida por fontes externas variadas
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Informações de contato
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great price and fast delivery
Great price and fast delivery. As a bonus their loyalty scheme is top rate.
26 de agosto de 2023
Resposta da ukecigstore.com
Hello Rob,
It's fantastic to hear that you not only found our prices competitive and our delivery fast but also that you're enjoying our loyalty program.
We eagerly await the opportunity to serve you again soon!
I love ecig pens
I love using ecig pens there pens are easy to use & they have loads of different flavours to choose from so I'll be coming back for more of them
21 de agosto de 2023
Resposta da ukecigstore.com
Hello Aly,
We greatly appreciate your wonderful 5-star review! It's fantastic to hear that you're enjoying our e-cig pens and flavours.
Thank you for choosing us!
Brilliant Store
The Cigstore has almost everything you would want if you VAPE ,but also if you are an IQOS aficionado,all HEETS available and the service is brilliant and delivers super fast and that too for free .Being using this store for a while now,and they have never failed me . They are simply the best around online .
24 de agosto de 2023
Resposta da ukecigstore.com
Hello Robert,
Thank you so much for your fantastic review!
Customer satisfaction is our top priority, and we're thrilled that you've found our service brilliant and our delivery super fast.
See you soon!
Resposta da ukecigstore.com
Thank you for your excellent review, Michael
We look forward to seeing you again soon
Resposta da ukecigstore.com
Hello David,
Thank you for your feedback, This is great to hear!
See you soon
Resposta da ukecigstore.com
Hello Mr Stephen,
Thank you so much for your 5-star review!
Building trust with our customers is of utmost importance to us, and we're grateful for your trust in our store.
Kind Regards
Resposta da ukecigstore.com
Hello Gaynor,
Thank you for your review, so please to hear you were happy with our website and the delivery service
We look forward to seeing you soon
First class customer service
First class customer service. Fast delivery. A very wide range of products.
Very helpful advice to help choose the right product.
I highly recommend this store.
23 de agosto de 2023
Resposta da ukecigstore.com
Hello.
Thank you so much for taking the time to leave such a glowing review!
Providing helpful advice to our customers is something we take great pride in, and it's wonderful to know that you found it valuable.
Best Regards
Always obliging and happy to help
22 de agosto de 2023
Resposta da ukecigstore.com
Hello Mary,
Thank you very much for your kind words and the 5-star review!
Customer satisfaction is our top priority, and we're always here to assist you.
Kind Regards
Best online vape store I’ve ever used.
Best online vape store I’ve ever used.
Always fast delivery, good prices and a great reward programme.
21 de agosto de 2023
Resposta da ukecigstore.com
Hello,
Thank you so much for the fantastic review!
Providing fast delivery, competitive prices, and a rewarding program for our customers is a top priority for us.
See you soon!
Resposta da ukecigstore.com
Hello,
We're delighted to hear that you had a great shopping experience with us! Our team works hard to provide a wide selection of products and ensure swift deliveries.
Best Regards
Ordered one day
Ordered one day, delivered the next..liquid tastes as advertised, great product.
21 de agosto de 2023
Resposta da ukecigstore.com
Hello,
Thank you so much for your review!
Hope to see you soon!
Let’s me know when they have offer’s…
Let’s me know when they have offer’s available and once ordered the goods arrive promptly, excellent service.
16 de agosto de 2023
Resposta da ukecigstore.com
Hello Valerie,
We greatly appreciate your positive feedback!
We look forward to continuing to provide you with top-notch service in the future.
Thank you for choosing us!
The One to Choose
Great company. Reliable and efficient service. Good, reasonably priced products.
17 de julho de 2023
Resposta da ukecigstore.com
Hello Ali,
We sincerely appreciate your fantastic 5-star review! It's wonderful to hear that you find our company reliable and efficient and that you're pleased with our reasonably priced products.
Best Regards
Staff are always friendly and willing…
Staff are always friendly and willing to help with any questions
18 de julho de 2023
Resposta da ukecigstore.com
Hello,
Thank you so much for taking the time to leave us a 5-star review!
Providing excellent customer service is our top priority, and we're always here to assist you with any questions or concerns you may have.
speedy delivery
17 de julho de 2023
Resposta da ukecigstore.com
Hello Yvonne,
Thank you for leaving a 5-star review!
We greatly appreciate your feedback.
Excellent service helpful staff always…
Excellent service very helpful staff. Always order from them.
17 de julho de 2023
Resposta da ukecigstore.com
Hello William,
Thank you for taking the time to leave a 5-star review. We truly appreciate your kind words and your loyalty to our service.
Best regards
Been with Ukecigstore now for nearly 11…
Been with Ukecigstore now for nearly 11 years on my 11 month without drinking alcohol so doing well my experience with ukecigstore has always been very good can’t onestly fault any of the vapes I’ve had plus the e liquid I have had is always to a high standard and can’t onestly fault any liquid I’ve bought so thank you here’s to another 11 years thanks steve
18 de julho de 2023
Resposta da ukecigstore.com
Hello Steven,
We're thrilled to hear that your experience with Ukecigstore has consistently been very good and that you've found our vapes and e-liquids to be of high quality.
If you ever have any questions or need assistance, please don't hesitate to reach out.
Had a problem with delivery but it was…
Had a problem with delivery but it was sorted out
19 de julho de 2023
Resposta da ukecigstore.com
Hello Mark,
Thank you for taking the time to leave a 5-star review! We're delighted to hear that despite encountering a delivery issue, you found our resolution process satisfactory.
See you soon!
Good delivery time
The service provided is good, and the website fairly easy to use. Delivery is free next day on orders over £60 - I think there could be benefits of reducing this cost for next day delivery but it arrived the following day through Royal Mail with no issues albeit late on in the day.
18 de julho de 2023
Resposta da ukecigstore.com
Hello Bethany,
Thank you for your review and feedback! We're pleased to hear that you found our service satisfactory and the website user-friendly.
Warm regards
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