Absolutely spot on. Processed and dispatched my order rapidly, parcel arrived within 2 working days in unmarked condition. The contents were accurate and unmarked. I'm very happy with the service... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I have had not a good experience with UKECIGSTORE. Missing items and delayed delivery have been repeated multiple times making my experience really annoying. I hope you can fix your operation problems... Ver mais
A empresa respondeu
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver mais
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ukecigstore.com
Informação fornecida por fontes externas variadas
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Informações de contato
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service as always
24 de agosto de 2023
Efficient from ordering to delivery
Efficient from ordering to delivery. Great product too!
30 de agosto de 2023
Excellent choice of products
Excellent choice of products. Great prices. Quality e liquid. Quick delivery. I’ve been shopping with them for years. Always excellent service.
2 de setembro de 2023
Can't fault this company
Can't fault this company. I used the dpd courier service for next day delivery because I Don't trust the royal mail. Got a delivery time slot too which was really useful. Product came really well packaged so, was able to use immediately. Thankyou very much
3 de setembro de 2023
Excellent service staff was very…
Excellent service staff was very helpful with making a decision and a very good discount.
1 de setembro de 2023
Coils
Received fast delivery
But already had 2 duff coils put them into the one kit vape and will not fire up
25 de agosto de 2023
Resposta da ukecigstore.com
Hello Taylor,
Thank you for taking the time to leave a review about your recent purchase. We appreciate your feedback and are sorry to hear about the issues you encountered with the coils you received.
We're pleased to know that you were satisfied with the fast delivery of your order; however, we sincerely apologize for the inconvenience caused by the two faulty coils that were included. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it affects your vaping experience.
Please reach out to our customer support team at support@ukecigstore.com, and they will be happy to assist you with a replacement for the faulty coils or explore other solutions to ensure you can enjoy your vaping experience with our products.
Kind Regards
Fantastic purchase and delivered so…
Fantastic purchase and delivered so promptly
29 de agosto de 2023
Resposta da ukecigstore.com
Hello,
Thank you so much for taking the time to leave such a wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with your recent purchase and that you were pleased with the prompt delivery.
We hope to see you soon!
Honestly the best place for you…
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a certain amount.. such a huge selection of everything at you fingers love this place
29 de agosto de 2023
Resposta da ukecigstore.com
Hello Michael,
We're delighted to be your top choice for vape products and juices! It's great to know that you appreciate our loyalty program, competitive pricing, and speedy, free shipping. With a vast selection at your fingertips, we aim to make your vaping experience as enjoyable as possible.
Thank you for your loyalty, and we can't wait to assist you with all your future vaping needs.
Best Regards
Lovely vape quick delivery
28 de agosto de 2023
Resposta da ukecigstore.com
Hello Lorraine,
We sincerely appreciate your positive feedback! It's great to hear that you found the vape lovely and the delivery was quick.
We hope you continue to enjoy your vaping experience.
Best regards
High quality products at affordable…
High quality products at affordable prices with super speedy delivery. The whole process was quick, efficient and easy. Great variety and choice of products
26 de agosto de 2023
Resposta da ukecigstore.com
Hello,
Thank you for taking the time to share your positive experience with us!
Our team takes pride in ensuring speedy and efficient delivery to our valued customers. It's fantastic to know that you had an easy and seamless shopping experience, and we're pleased you appreciate our variety of products.
Best Regards
Really fast delivery
28 de agosto de 2023
Resposta da ukecigstore.com
Hello,
Thank you for sharing your feedback with us!
Thank you for choosing us!
Fast delivery
27 de agosto de 2023
Resposta da ukecigstore.com
Hello Roxana.
Thank you for the 5-star review.
Speedy delivery is our priority, and we're glad you experienced it!
Best Regards
Fast delivery
22 de agosto de 2023
Resposta da ukecigstore.com
Hello Leigh,
We're thrilled to hear that you had a great experience with us.
See you soon!
Resposta da ukecigstore.com
Hello Cecil,
Thank you for sharing your positive experience!
We're here to serve you!
Great choice, value & service
Great choice & value, efficient service and delivery. Recommended !
21 de agosto de 2023
Resposta da ukecigstore.com
Hello Ian,
Thank you so much for taking the time to leave us a fantastic review!
It's wonderful to know that you're delighted with our product choices, pricing, and the efficiency of our service and delivery.
Thank you for choosing us!
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