I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
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Veja o que dizem as avaliações
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contato
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
3,9
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
UKwindowclean the best.
UKwindowclean started doing our windows oncea month which is more than adequate and mote frequent was just unessessary.
Really pleased with the service and results and would recommend UKwindowclean to anyone and everyone,
Thank you.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Worst customer service
Worst customer service. Been calling no response or when someone dose pick up bunch of sound and sailent as soon as I say 'Hello' they hang up. Some months my windows were not cleaned. Been charged twice 3 times last year. I was pushing it the cancellation bc a maybe next month but had enough. Worst part can't cancell bc no one us responding
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Unfortunately we cannot find an account for you, we did try to contact via Trustpilots portal but had no reply. Please email our customer service (you will immediately get an interim response to confirm received and an indication of reply time. We do not impose a tedious 'wait line' phone system, therefore occasionally may not answer at busy times, but be assured all calls are monitored and we would never hang up, therefore please email so we can make sure of correct contact details.
Would recommend
I used this company for a while. They were always good and I was pleased with the results. They always kept me informed if they couldn't make it and the staff were really helpful.
7 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Quick response with great customer…
Quick response with great customer service and friendly staff.
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer feedback
Fast and efficient windows sparkle once they have worked the magic. Would recommend Jo
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Very good service and communication
3 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
The people are really friendly
The people are really friendly, the job is always very professional
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
92409
Recently moved over to UKwindowclean and so far all seems good 👍
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Windows re-cleaned
I had cause to complain to the company, who charge over the going rate, when I had a very bad job done when the windows were cleaned. They did return just over 2 weeks later and did a very good job and didn't charge. However I will wait to see if that was a one off because of my complaint.
28 de janeiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Great service
We've had the team for over 6 months now and they've continued to provide a top quality clean, always been friendly and reasonably priced.
Thanks team!
URN: 91607
1 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Negligence
I told you twice to cancel it, yet you didn’t, and you still charged me. Even after the third wash, my windows are still not clean. If you had washed them for just two more minutes, maybe they would have been.
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Unfortunately we cannot locate your account as no reference was provided. Please contact us via email, we will try to help.
Fantastic service
Fantastic service
I am happy with the service and great coustomer service as well.
30 de janeiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Happy with the rugby service
Happy with the rugby service. Would recommend
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No streaks or black marks
No streaks or black marks. As advised, takes several cleans to properly clean windows and UPVC. Very easy to liaise with if access issues or half the property done, they will come back. Messaging and emailing is easy and quick to respond. Best service and I have tried other cleaners who have left black marks and not cleaned properly.
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Unable to contact anyone on phone…
Unable to contact anyone on phone always seems to have answerphone. The window cleaning is fine.
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
The windows are always perfectly clean…
The windows are always perfectly clean and the staff are polite and keep you updated with what they are doing.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Hugely unreliable
I'm meant to have a regular window cleaning service, however I've just cancelled it due to them being so unreliable. So many times I was informed that someone would be coming the next day, yet no one showed up. The final straw was the fact that they have rescheduled with me 3 times in the last 2 weeks, and all three times failed to show up.
It also takes ages to get a response from them; no matter when in the year you email them, you immediately get a bounce-back email saying that they're "so busy" and will respond in the next few days.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
We are sorry if we let you down. Please be assured this is not the usual and where staffing issues have knocked on to cause delays, we can only apologise.
Best window cleaner company in Manchester.
Squeaky clean windows and frames, staff are extremely friendly and service is very prompt. Highly recommended
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
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