Under the Cuff Avaliações 

169
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just received my second strap from UTC, this time I bought the Contour CTF in black and black PVD clasp. I purchased it to wear with a watch that I wanted to 'dress down' from the leather strap... Ver mais

Avaliado com 5 de um total de 5 estrelas

This white rubber strap is very similar to the previously fantastic black colored one, but with this one contrast between white and black gives an exceptional look and is perfectly matching not only... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Strap quality was good, buckle etc was great. Service fantastic. Got a quick response from questions I had on the strap. Received a nice polish cloth or protective cloth with the strap complime... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Another five stars to Under The Cuff!! After purchasing several straps from other brands due to specific colorway needs I can say with certainty that Under The Cuff towers above their competition!! I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios de Moda
  2. também em
  3. Comércio online
  4. Loja de Bolsas

Escrito pela empresa

Online retailer of high quality watch straps and watch accessories. We sell two-piece nylon straps, single pass nylon straps, double pass nylon straps, Apple Watch strap adapters, FKM straps. Beautifully packaged in wax sealed envelopes and including a free large microfibre cleaning cloth with every order.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,6

Todas as avaliações

(169)

20 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Contour CTF

Just received my second strap from UTC, this time I bought the Contour CTF in black and black PVD clasp. I purchased it to wear with a watch that I wanted to 'dress down' from the leather strap it came with.

I love the watch on the new strap, it has exactly the kind of premium, sporty look I was going for. I often overlook this watch as I'm not a huge fan of the strap it came on, I have no doubt that will change now.

Aside from the product itself, it's a really nice touch getting a handwritten note from Matt, and the packaging is lovely - it would make a great gift.

Don't hesitate to purchase from Under the Cuff, I certainly will again.

6 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent!

Fantastic communication and the products are truly excellent. Would recommend to anyone.

19 de agosto de 2026
Avaliado com 3 de um total de 5 estrelas

Excellent Nato strap, shame about postal service

Product was excellent quality for a Nato watch strap, for the price I paid, I thought being sent out by 2nd class post was a bit of a let down, in my case the strap took 5 days to arrive, and I contacted the supplier to confirm it had been posted, if I had known it would take that long would have purchased a similar strap on Amazon and get it next day.

28 de julho de 2026
logotipo da Under the Cuff

Resposta da Under the Cuff

Thanks for the review, Sean. Really pleased to hear that you loved with the strap quality.

Just to add a little context for anyone reading, your order was dispatched by us on a Tuesday, and it arrived on the Saturday of the same week, which was five days after dispatch.

Once an order has been dispatched to Royal Mail the transit time is unfortunately outside our control. We use Royal Mail 2nd Class as our standard service, to help keep delivery costs down.

We appreciate that everyone loves a next-day delivery, and we’re looking at ways to improve the service and offer more delivery options in the future.

Thanks again for choosing Under The Cuff, Sean. Hope you’re enjoying the strap.

Avaliado com 5 de um total de 5 estrelas

A Small Business That Gets the Details Right

My experience with Under the Cuff was excellent from beginning to end.

Matt, the owner and entrepreneur behind the company, personally helped me select the right straps and clasps for my Tissot Seastar 2000 watches. He took the time to understand the watches, my larger wrist size and what I was trying to achieve. His advice was thoughtful and specific, without ever making me feel like he was simply trying to make a sale.

The Contour CTF straps are extremely well designed. They are comfortable, substantial enough for larger dive watches and fit the cases much more naturally than standard straight-ended straps. The blue and black straps both look excellent on my Seastars, and the SpringLock clasp provides a clean appearance with useful fine adjustment.

The attention to detail extended beyond the products. The packaging was phenomenal and included a handwritten note and an Under the Cuff-branded wax seal. Those personal touches made the order feel special and reinforced how much pride Matt takes in the company.

Under the Cuff is doing an excellent job combining innovative, thoughtfully designed products with a level of personal service that is increasingly difficult to find. Matt is clearly building the business with care and a genuine appreciation for his customers. I would not hesitate to purchase from him again.

2 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing customer service and top tier…

Amazing customer service and top tier quality. Matt went completely above and beyond to sort out my order and make sure everything was perfect. The straps look incredible, the hardware is excellent, and the fit is spot on. Highly recommend!

15 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Great product

Great product! The mesh rubber strap is very flexible and comfortable on the wrist. I had an issue with the clasp and Matt fixed it right away.

11 de junho de 2026
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Resposta da Under the Cuff

Thanks Chris, I really appreciate the time you've given to providing this feedback, I'm so glad you are now loving the strap and clasp and fully enjoying them on your watch! All the best, Matt

Avaliado com 1 de um total de 5 estrelas

Fell apart right out of the box

Fell apart right out of the box

31 de maio de 2026
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Resposta da Under the Cuff

Hi Ronnie,

Thank you for your review. I have to admit, it was rather unexpected.

During our correspondence you described the strap quality as "great", the material as "absolutely incredible", said, "You don't have to refund me. I would love to give it another shot," requested another strap, and even chose a replacement colour because you believed the issue was simply a manufacturing defect.

I refunded you in full, told you there was no need to return the strap, gave you a 20% discount code, then inspected every remaining strap. Once I confirmed the keeper arrangement was consistent across the entire range, I withdrew the product line from sale rather than send you another strap with the same issue.

I completely accept your criticism of the keeper design. That's exactly why the product was withdrawn. What I struggle to reconcile is how "the strap quality is great" and "the strap material is absolutely incredible" became "fell apart right out of the box."

Nevertheless, thank you for bringing the issue to my attention. I can only admire your ability not to let the correspondence influence your recollection.

Avaliado com 5 de um total de 5 estrelas

Satisfied

Website was easy to navigate and the product was thoughtfully packaged with a nice note giving it a personal touch. Domestic customers, beware of email from Under The Cuff going to your junk folder.

4 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Very impressed with the product

Very impressed with the product, the strap looks great and feels like it is really good quality, and it was really easy to cut to the right size. The clasp is excellent - it looks clean and functions perfectly. Really nice touch to get a handwritten note from the owner thanking me for the purchase as well. I will certainly order from the Under the Cuff again, don't hesitate if you're on the fence about making a purchase!

30 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent quality product and fast…

Excellent quality product and fast shipping.
I recommend their straps and service.

13 de dezembro de 2025
Avaliação não solicitada
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Resposta da Under the Cuff

Thank you Darren for taking the time to provide such kind and positive feedback. Enjoy the straps in good health!
Matt

Avaliado com 5 de um total de 5 estrelas

Great products, excellent service!

Matt was super helpful dealing with questions and giving advice. Excellent quality products, unfortunately style didn't quite suit the watch. Returns process was easy and very transparent.

27 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Strap is very nice and sturdy

Strap is very nice and sturdy, easy to install on my watch. Thanks!

17 de outubro de 2025
logotipo da Under the Cuff

Resposta da Under the Cuff

Thank you Eric,
Really appreciate the feedback.
All the best, Matt

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