I walked out of the shop not taking my purchases with me. I went back weeks later with my receipt, the staff checked their stock and realised that my purchases were in fact still at the shop! Absolut... Ver mais
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Veja o que dizem as avaliações
Mango wood and rattan chest of drawers are fantastic quality snd look beautiful. Brought to us and put in place by the delivery team. We also bought matching bedside tables, very happy with the furnit... Ver mais
In response to a query I’d logged online before placing an order…., I received a phone call which was so refreshing to receive rather than an electronic response! Ordered four zinc photo frames and ea... Ver mais
Lovely item, fast despatch and beautifully packed. Exactly what I was looking for for 2 x presents - the boxes themselves were a little smaller than I’d expected but I probably hadn’t looked careful... Ver mais
Detalhes da empresa
- Loja de Móveis
- também em
- Joalheria
- Loja de artigos domésticos
- Loja de Iluminação
- Loja de Móveis para Quartos
- Loja de tapetes
Escrito pela empresa
Based in Cornwall, Uneeka are an independent retailer who specialise in ethical, fair-trade and eco-friendly Home and lifestyle products including furniture, homeware, lighting, jewellery & candles.
Informações de contato
5 Boscawen Street, TR1 2EL , Truro, Reino Unido
- 01872888530
- hello@uneeka.com
- uneeka.com
4,8
Excelente
130 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products
Great products, fair prices, easy communication, reliable and prompt delivery.....
Good in every way, thank you.
14 de outubro de 2024
You have a great team of staff
You have a great team of staff, who give amazing customer service.
10 de outubro de 2024
Quick and extremely efficient.
25 de setembro de 2024
Such lovely people to deal with
Such lovely people to deal with, totally open and honest, we love the plates and bowls!
11 de setembro de 2024
Absolutely love Uneeka
Absolutely love Uneeka! Amazing quality, value and customer service. Can't wait to buy more xx
9 de setembro de 2024
Avaliação não solicitada
Well packaged
I was nervous about ordering some delicate glasses but they were packaged so carefully they arrived perfect. Delivery was also swift. Would definitely use the website again.
27 de agosto de 2024
First class photo frames and delightful personal service.
In response to a query I’d logged online before placing an order…., I received a phone call which was so refreshing to receive rather than an electronic response! Ordered four zinc photo frames and each was carefully and beautifully wrapped. Prompt delivery too. Thank you Uneeka
23 de agosto de 2024
Very helpful and item was delivered…
Very helpful and item was delivered very quickly.
22 de agosto de 2024
Really helpful staff
Really lovely, helpful staff; so easy to speak to and very knowledgeable
23 de agosto de 2024
Love the bag
Love the bag, brilliant quality, quick delivery lovely small business, thank you.
16 de agosto de 2024
Very efficient service
Very efficient service. I wanted a gift card as a present and I received it almost by return.
20 de agosto de 2024
Professional run on-line store.
12 de agosto de 2024
Love my products
Love my products, love the quality and how beautiful everything is - could spend a fortune! The staff are always so lovely and helpful too x
17 de agosto de 2024
Small company giving their best
I had an issue regarding item return…seller contacted me as soon as they were aware of the issue and rectified the situation to my satisfaction. A small company trying their best to deliver.
6 de agosto de 2024
Resposta da Uneeka
Hi LA,
As discussed on the phone this morning, I would like to apologise again for the miscommunication regarding your recent order with us. I have emailed screenshots to you to show our end of the Online Chat conversation we had on Friday to show me waiting for your reply just shy of 10 minutes after your message. We are a small business in Cornwall and our Online Team is made up of myself and two new members of staff; we do our best to reply to any issues/enquiries as soon as possible as we believe one of the benefits from ordering from a smaller company should be better customer service and I am so sorry that you feel we have failed you on this occasion.
If I had known that this message had not reached you then I would have been more than happy to have chased it and to have contacted you further, this is why I felt the need to call you this morning to make it clear that we would not ignore an enquiry from a customer. If this message did not reach your spam folder or any other email folder then we need to look into our system and see if there are any improvements we need to make to prevent this from happening to any other customers.
I'm glad we cleared up how to return your item this morning, if you have any other questions then please do not hesitate to ask.
Hope you have a lovely week.
Kind regards,
Ellie - Website Manager at Uneeka.
Really pleasant to deal with and good…
Really pleasant to deal with and good service
30 de julho de 2024
Super easy to order
Super easy to order, and great customer service. Will use again
22 de julho de 2024
Great communication and helpful
Great communication and helpful. Quick Delivery and quality items Thank you cant wait to use them in my home.
20 de julho de 2024
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