Unity Insurance Services Avaliações 

631
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Corretor de seguros

Escrito pela empresa

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

631 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(631)

127 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great servicePrompt responses and a clear…

Prompt responses and a clear understanding of our requirements. The renewal was painless and Rob looked after everything. Great service.

21 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Hi Heather, thank you very much for the positive feedback, glad Unity was able to provide a great level of service! Will pass your comments along to Rob!

Avaliado com 4 de um total de 5 estrelas

Very smooth renewal of insurance with…

Very smooth renewal of insurance with additions processed effectively. Only downside is renewal notice came a little late.

9 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Hi Carol, thank you for your feedback, it is greatly appreciated! Will pass your comments onto the Renewals Team.

Avaliado com 5 de um total de 5 estrelas

Great cover at a reasonable cost

Great cover at a reasonable cost, just what we need! Timely reminders as we approached renewal without being annoying or too persistent. Thank you!

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Really appreciate your feedback! Glad Unity was able to provide a great level of customer service.

Avaliado com 5 de um total de 5 estrelas

As a retired insurance broker and…

As a retired insurance broker and father-in-law of a local Guide leader I was asked to liaise with Unity and sort out a potential underinsurance situation. (no pressure then!!)
My contact, Natalie, was very pleasant and courteous, extremely knowledgeable, and able to understand the problem and discuss options. More importantly she was able to negotiate with the underwriter to provide an acceptable solution for something that from my own experience was not straight forward.
Most of this happened midterm but the current renewal has just been agreed and was dealt with in the same professional manner.
Nothing but praise.

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Stewart for this kind feedback! Glad you received a great level of customer service and I will pass on your comments to Natalie.

Avaliado com 5 de um total de 5 estrelas

Have used Unity for many years and have…

Have used Unity for many years and have found them to provide good cover at a competitive price. Always receive the renewal policy in plenty of time to check cover and discuss. They understand Scouting issues such as having to store equipment separately to meeting place. Definitely recommend!

5 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Gaynor, we are glad Unity has been able to provide a great continued level of service and understanding of the Scouts for you.

Avaliado com 5 de um total de 5 estrelas

Great service with a good understanding of how scouting operates

Policy which is for district equipment at various addresses was sent out in plenty of time so I was able to check with everyone that cover was correct. Natalie was very helpful and quickly updated 2 small changes to generate the renewal price

5 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Really appreciate your feedback! So glad Unity has provided a great level of service and understanding of the scouts. I will pass your comments along to Natalie.

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, efficient and on top of our timelines to ensure we renew our insurance on time before its expiration date.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback, Bisila, This is certainly one of Unity's aims and we are glad we have achieved it in this instance.

Avaliado com 5 de um total de 5 estrelas

Our first choice for insurances.

Unity have been our first choice for all our insurance needs for many years. They have always been highly competitive pricing and the service we receive from them has always been superb.
As a group, we could not recommend them highly enough.

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

We really appreciate your very kind feedback, Graham. So glad to hear that Unity continue to provide a great level of service and cover/costs that meet your needs. Long may we continue to do so for you!

Avaliado com 5 de um total de 5 estrelas

Great service and excellent…

Great service and excellent communication - every call or email conversation has been straight forward and clear- would definitely recommend Unity if you’re looking for business insurance as they made what was initially a daunting task for me, a very simple one

24 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Your feedback is truly appreciated, glad you found a great level of customer service with Unity and hope we continue to do so for many years to come!

Avaliado com 5 de um total de 5 estrelas

First Class

This company is highly professional, competitively priced and a sincere pleasure to do business with.
Customer service is second to none and their staff very knowledgeable and courteous.
Can highly recommend.

20 de junho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you, Brian, we really do appreciate your very kind feedback and praise. Our aim is to provide such a level of customer service, so we are very pleased to hear that is what you received. I will be sharing with the whole team, such comments make our day!

Avaliado com 5 de um total de 5 estrelas

I had really helpful information about…

I had really helpful information about what I needed. Follow though on further questions was prompt.

19 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your feedback, Denise. Greatly appreciated and glad you received a good level of customer service

Avaliado com 5 de um total de 5 estrelas

The attention to detail is important to…

The attention to detail is important to us, along with meeting a representative face to face. Good service was received throughout our renewal.

18 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Suzanne, glad that we could provide an excellent level of customer service for you and you are happy with the outcome. I will share your kind comments with the team.

Avaliado com 5 de um total de 5 estrelas

10/10

I received exceptional support, advice and service. Thanks to Bradley Scott for handling our charity’s request.

31 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Really appreciate your lovely feedback, Muhammed, Glad you received a great level of customer service and I will pass on your comments to Brad and the team.

Avaliado com 5 de um total de 5 estrelas

We have insured with Unity since the…

We have insured with Unity since the inception of our small charity. Unity always create a bespoke quote to cover our avtivities. Communication is excellent and timely and we always find the renewal process straightforward, Customer service is excellent.

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Martine, that feedback is truly appreciated. Glad that you are happy with the level of service provided to you and we can continue to assist you

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly to deal with

Our charity insurance renewal with another broker came in at a ridiculously increased price so I looked around for other brokers. Unity came up and so I gave them a try. Kirsten was very helpful and professional as well as being friendly. She understood our needs, answered my many questions and eventually got us a very good price and I look forward to dealing with Unity in the future. An added bonus is that their profits go to the Scouts, not anonymous shareholders.

23 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback, LB, that is greatly appreciated. I will share your comments with Kirsten and the rest of the team and we look forward to assisting you further.

Avaliado com 5 de um total de 5 estrelas

The renewal went through very smoothly…

The renewal went through very smoothly but we added two extra things. One of these has caused a lot of problems with asking questions. It is still not resolved after nearly a month. We feel that the questions being asked are being over thought by the insurers.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your comments, Beryl, much appreciated, we will look into further to ensure all is resolved promptly for you.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Natalie was incredibly helpful in helping the group. It was coming up time for us to renew our policy and Natalie phoned as a courtesy and took me through how to renew the policy and arranged for emails to be sent. She was professional, polite and helpful. We would highly recommend Unity's services in the future.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind review Steve, I will make sure that your kind words are passed onto Natalie.

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