Unity Insurance Services Avaliações 

631
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Corretor de seguros

Escrito pela empresa

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

631 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(631)

127 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Efficient service

I asked for a quote for some equipment insurance. More information was requested, and once I provided this, I received a premium within a week, and within a couple more days the premium was paid and the policy was live. Friendly, helpful service from the person I dealt with throughout, thank you.

10 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you, as always, Joy! So glad that we continue to provide a great level of service to you and we always appreciate your feedback.

Avaliado com 4 de um total de 5 estrelas

Lack of time to look for alternative quotes

The renewal took place smoothly. The only negative comment I have, which I have expressed before, is the short time between the issue of the renewal and the actual renewal date. This doesn't give time to look for comparison quotes, which is probably why insurance brokers do this, but also can be an issue if somebody is away e.g. on holiday.

15 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind feedback which will duly be shared with the team, it does appear that there is a further need for improvement to be made in issuing documents to the Group giving you adequate time. That will be addressed further

Avaliado com 5 de um total de 5 estrelas

Unity's personal and professional…

Unity's personal and professional approach ios a breath of fresh air when arranging insurance services!

8 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

We really appreciate your very kind comments, Steve. We want to provide the best level of service to our customers at all times so it is great to hear that is exactly what you received.

Avaliado com 5 de um total de 5 estrelas

We have been insured with unity a…

We have been insured with unity a few years and never had any problems ,they always remind us in plenty of time to arrange renewal ,always polite , professional ,and really helpful 😀 thank you Rob for all your help and support 😀

10 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your loyalty and kind feedback, Marlene, so pleased that we can continue to assist your organisation and that you have received such great customer service from us.

Avaliado com 4 de um total de 5 estrelas

Unity were very helpful in the renewal…

Unity were very helpful in the renewal process, making it easy to complete.

4 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you very much for your feedback, greatly appreciated. Glad that we could make this a smooth process for you.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, queries handled promptly. Clear charging structure and good value price.

4 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your kind comments, Ivan. Glad that we could help you and that you were happy with the service provided to you.

Avaliado com 5 de um total de 5 estrelas

We have been with Unity for a long…

We have been with Unity for a long time, I stopped looking for other quotes 10 years ago as they are very efficient and helpful. When we got our building we meet in they were very helpful with good advice. Never had to claim but good to know they are behind us if anything went wrong.

17 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you so much for your kind review, Mark. I am so glad that we continue to provide the level of service that keeps the Group happy and loyal to Unity, it is truly appreciated.

Avaliado com 5 de um total de 5 estrelas

A quick response

A quick response, providing a quotation which matched our needs.

15 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Glad that we could help you so promptly, Kerie, thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Getting the right result

WEehad a potentially challenging situation with our insurance but our contact at Unity was able to obtain the required result and was extremely helpful and supportive through the process.
GC. Chair of Trustees 169 Bristol Scout Group

17 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Really appreciate your kind words, Graham, glad that we could help you throughout this process and resolve.

Avaliado com 5 de um total de 5 estrelas

clear helpful advice

clear helpful advice

14 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Chris, we really appreciate your kind comments

Avaliado com 5 de um total de 5 estrelas

Approachable Account Handler

The time and sensitivity given to understanding our needs as a small community charity.

27 de junho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you for your feedback, Trish, that is greatly appreciated. So glad that we could help your charity, please reach out to us if there is anything more we can do for you!

Avaliado com 5 de um total de 5 estrelas

Good Service

Pleased with the response I received and the service given.

I would recommend them.

1 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you Charles, glad that we could help you and provide a good level of service, your kind words are appreciated.

Avaliado com 5 de um total de 5 estrelas

Very quick replies

Very quick replies, great customer service, exactly what I want and need!

7 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you John, glad that you received such a great level of customer service! I will pass on your kind comments

Avaliado com 5 de um total de 5 estrelas

Ibstock Scout Group

I was looking to extend our Policy to cover our fundraising event, Lynsey was very prompt in replying to my request and guided me through the Process.
Very efficient and Excellent service.

8 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you very much for your kind feedback. So glad that you received an excellent level of service from Lynsey, that is always our aim!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Bradley has been very efficient & helpful - much appreciated especially as time has been rather restricted.

3 de julho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you very much for your review, it is greatly appreciated. So glad that we could assist you although time was tight, we certainly try our best!

Avaliado com 5 de um total de 5 estrelas

Easy to deal with sorted over the phone…

Easy to deal with sorted over the phone removal and adding of craft, had a claim last year due to damage and was resolved easy and fast, great to work with when Scouting is done voluntarily.

21 de junho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you kindly, Alan, that is greatly appreciated from both the existing business team and the claims team, we certainly try to do our best at all times too!

Avaliado com 5 de um total de 5 estrelas

Great service

Unity Insurance have always provided us with a great service and competitive rates. Very helpful in reminding this forgetful client of our renewal dates! Thanks Natalie Hilton.

30 de junho de 2025
Avaliação não solicitada
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Resposta da Unity Insurance Services

Thank you John, glad Natalie could help a "forgetful" client, you are not alone!

Avaliado com 5 de um total de 5 estrelas

Natalie Hilton has been amazing from…

Natalie Hilton has been amazing from start to finish. She is kind, understanding, communicative, knowledgeable and caring. She is swift to reply,and swift to act with colleagues and other parties.
I would also like to say thank you to Yasmin, Parshan and Sam who I also spoke with at various times between the end of may and now.
June 2025

30 de junho de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you Lou for your very kind feedback to the team and in particular, Natalie, she is a great member of the team and I'm glad that she could help you throughout the process

Avaliado com 5 de um total de 5 estrelas

Really good and bespoke service

Really good and bespoke service, ensuring we can feel safe that ourselves and our customers are well protected should the need arise. Lucy did a great job of covering our very demanding and complicated services and ensured continuation of cover through our renewal period. Also found a great price, much less than I was expecting! Full Marks!

25 de junho de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you so much Loretta! We really do appreciate your comprehensive review and we are very glad that we could help you. I have shared this with Lucy and she also commented on how lovely it was to work alongside you. We love to share such positive feedback to the Unity team, it makes it all worthwhile!

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